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Most relevant positive review
Aug 8, 2024
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Laco was entirely prompt with their response to my email enquiry. I was given precise detail about my intended purchase and the international shipping to my destination country. The dispatch of my watch was conducted earlier than expected. The packaging was done safe and secure. The watch arrived in a beautiful and unique box and zippered case. Overall, the service from Laco was professional and of the highest standard.
Shipping was terrible.
I had planned on buying another watch, but after paying $60euro for shipping, their chosen carrier kept on returning the package to the depot for almost a week, costing me time. I’d consider buying from them if they didn’t use fedex
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Reviews for www.laco.de/en/
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Jun 22, 2024
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Jun 17, 2024
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Answer by www.laco.de/en/
Jun 19, 2024
Thanks for the positive feedback and the full 5 stars!
Jun 14, 2024
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Answer by www.laco.de/en/
Jun 19, 2024
Thanks for the great rating on Trusted Shops!
Jun 10, 2024
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Answer by www.laco.de/en/
Jun 11, 2024
Thanks for the full 5 stars on Trusted Shops!
Feb 17, 2024
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Excellent all round.
This is my 3rx Laco and I couldn't be happier. Reecieving a watch to my individual specification in 10 days is really impressive. I've had to wait months for off the shelf items from other manufacturers previously. As usual, the watch is superbly finished and quality is excellent. 10/10!
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Answer by www.laco.de/en/
Feb 19, 2024
Thanks for the amazing review and great picture! We're glad our service has left such a good impression on you and hope you will enjoy your brand new Laco.
Oct 17, 2023
Verified review
Excellent quality, services and staff
The watch looks amazing and the quality is excellent. I was in contact with the staff, and it went great, they were extremely helpful. The order arrived fast, as per my request, they expedited the procedure, even though I had it engraved. Great experience overall.
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May 17, 2024
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replacement band for Paderborn
Bought a replacement band for my Paderborn. Service from Laco was great. Delivery time from the German and Swedish postal service was a considerably longer than normal with my purchase from Laco. But I doubt that jag anything with to do with Laco.
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Answer by www.laco.de/en/
May 21, 2024
Many thanks for the review and the full 5 stars, despite the small delivery delay!
Dec 11, 2023
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Excellent delivery process. Beautiful watch.
The website is easy to navigate. Service via email is fast and efficient. Delivery on time. And the watch exceeded my expectations. One suggestion: demonstrate on the website an example of what the engravins look like.
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Dec 25, 2023
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Watch strap
Ordered a watch strap which arrived within a few days with updates to progress at every point. Strap is of same good quality as the original. Great company to deal with and a great watch I have worn for 4-5years
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Jan 2, 2024
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Laco Leipzig Pilot Watch
I hada a great experience. My Leipzig pilot watch was shipped promptly and I received a helpful email reply to an enquiry. Fedex delivered my watch to my door and I love it. It's exactly as I hoped it would be.
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Apr 23, 2024
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An iconic looking timepiece
I am very pleased with the fantastic watch that I received directly from a company with an incredibly professional attitude and who provided great customer service. Highly recommended by me.
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Answer by www.laco.de/en/
May 7, 2024
Thanks for the kind words and the great picture – your Laco suits you really well!
Dec 15, 2023
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Goede ervaring
Eindelijk heeft Laco ook een quartz horloge in het assortiment! Het horloge vertoonde wat kuren (piepend geluid bij het bandje) maar dit werd snel en naar tevredenheid opgelost.
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Feb 20, 2024
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Excellent quality product
I return the product for color issue, but the customer service is very responsive.
Would be better to have a fully automated return/refund workflow :)
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Answer by www.laco.de/en/
Feb 21, 2024
Thanks for taking the time to leave us a Trusted Shops review! We're glad you've had a positive experience with our service. Unfortunately, due to logistical challenges we're not currently able to offer an automated return procedure, but as we continue to grow as a brand we hope to make it happen in the future.
Feb 23, 2024
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Excellent service...Laco Erbstuck Wien
Excellent service! Ordered Friday delivered Wednesday to Scotland, superb watch....delighted.
Cannot praise the efficient service of Lace and their staff enough. Superb!
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Answer by www.laco.de/en/
Mar 1, 2024
Thanks for the amazing feedback and the great picture! We're glad you're enjoying your Laco timepiece and hope to be able to greet you again as a customer in the future.
Sep 7, 2024
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sono felice, l'orologio e' piu' bello in presenza che nel catalogo, ottima confezione
, grazie a tutti Voi da ALESSANDRO
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Answer by www.laco.de/en/
8 days ago
Grazie per l'ottima recensione Alessandro! Siamo felici che il nostro orologio ti piaccia così tanto.
Apr 24, 2024
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Indiscussa qualità dei prodotti Laco (già possessore Laco Augusta 42 mm), ottimo servizio di consegna.
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Answer by www.laco.de/en/
May 7, 2024
Grazie per l'ottima recensione!
Dec 7, 2023
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The watch itself is superb
The delivery service by FedEx was lousy. Too slow, not client-oriented.
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Nov 28, 2023
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Laco Navy Valencia
Seamless ordering, instructions followed perfectly, watch engraved and delivered in perfect time.
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Dec 1, 2023
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Beautiful piece , great value for money. Will definitely order again from Laco
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Nov 26, 2023
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Historic objects. Accurate website. Personalization options. Reasanoble price.