Review summary
Customers appreciate the speed, reliability, and professionalism of the delivery, as well as the helpful and responsive customer service. The quality and condition of the wines are generally satisfactory, and the wide assortment and competitive prices make the shopping experience enjoyable. Some customers report delays, mistakes, and unprofessional couriers during delivery, as well as inflexibility or slow responses from customer service. There are also occasional issues with breakage, missing bottles, or receiving the wrong quantity, along with unclear extra charges or unexpected price increases.
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How Trusted Shops prevents fake reviewsReviewsmillesima.com
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Verified
Your prices are very competitive.
The demand for a signature for receipt is pretty inflexible. For smaller purchases, this is pretty cumbersone. Maybe you should have an "I assume the risk" option.
Reply from millesima.com
Hello,
Thank you for your thoughtful feedback. We’re glad you appreciate our competitive pricing. Regarding the signature requirement, it ensures security and optimal handling of your wines. We understand it can be inconvenient and will consider your suggestion for more flexible options in the future.
Best regards,
Millésima
Verified
Millesima has a broad and excellent collection of wines. The prices are good and the delivery prompt and accurate, even after a longer period of time.
The quality of the wines wich were delivered to me is as to be expected with a grand cru classé
Reply from millesima.com
Hello,
Thank you sincerely for your detailed and encouraging feedback. We’re thrilled that our selection, pricing, and delivery met your expectations, especially regarding the quality of our grands crus classés. Your satisfaction is our greatest reward. We look forward to accompanying your next wine discoveries.
Best regards,
Millésima
Verified
Excellent
Early(!) and excellent lists of the latest white Bourgognes.
Reply from millesima.com
Hello,
Thank you very much for your enthusiastic feedback. We’re delighted that you appreciate the early and high-quality selection of the latest white Burgundies. Ensuring timely access to outstanding wines is a priority for us. We look forward to guiding your upcoming discoveries.
Best regards,
Millésima
Verified
All fine except for delivery, driver not very polite and claiming that a little snow on the ground prevented him from delivering the wine to the door as agreed. My wife had to do the lifting, so she has ask me not to make use of same delivery service again.
Reply from millesima.com
Hello,
Thank you for your feedback. We sincerely apologize for the inconvenience with the delivery and the driver’s attitude. This situation does not reflect our service standards. We will address this with our logistics partner and remain at your disposal.
Best regards,
Millésima
Verified
Very friendly and helpful customer service. Excellent portfolio of product available. Fast in delivery.
Reply from millesima.com
Hello,
Thank you sincerely for your wonderful feedback. We’re delighted that you enjoyed our customer service, product selection, and delivery speed. Your satisfaction is a great motivation for our team. We look forward to assisting you with your next wine selections.
Best regards,
Millésima
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O experiență plăcută
Reply from millesima.com
Bună ziua,
Vă mulțumim frumos pentru feedback-ul dumneavoastră pozitiv. Ne bucurăm să aflăm că ați avut o experiență plăcută cu Millésima. Ne dorim să vă oferim mereu servicii și vinuri pe măsura așteptărilor dumneavoastră. Vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Millésima
Verified
Seriozitate, profesionalism.
Reply from millesima.com
Bună ziua,
Vă mulțumim pentru aprecierea acordată. Ne bucurăm că ați remarcat seriozitatea și profesionalismul echipei noastre. Satisfacția dumneavoastră ne motivează să menținem cele mai înalte standarde. Vă așteptăm cu drag să reveniți pentru noi experiențe vinicole.
Cu stimă,
Millésima
Verified
Delivered on time, packaging was perfect
Reply from millesima.com
Hello,
Thank you for your positive feedback. We’re delighted that your order was delivered on time and that the packaging met your expectations. Ensuring the safe and punctual arrival of your wines is very important to us. We look forward to serving you again soon.
Best regards,
Millésima
Verified
God service, delivery on time.
Reply from millesima.com
Dear Customer,
Thank you very much for your kind feedback. We are delighted that you are satisfied with our service and timely delivery. Your satisfaction is our priority and we look forward to serving you again for your next wine selection.
Best regards,
Millésima
Verified
The ease and variety! Excellent!!
Reply from millesima.com
Hello,
Thank you so much for your enthusiastic feedback. We’re delighted that you enjoyed the ease of our service and the variety of our selection. Your satisfaction is at the heart of our mission. We look forward to accompanying you on your next wine journey.
Best regards,
Millésima
Verified
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You're great, the chat confirms it 😀
Best regards
Reply from millesima.com
Hello,
Thank you so much for your kind words and this cheerful message! We’re truly delighted to know our service and chat support met your expectations. We look forward to accompanying you in your future wine discoveries.
Best regards,
Millésima
Verified
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