Topdrinks.dkReviews:
532 reviews in the last 12 months680 total reviews
Excellent
Top positive review
Oct 15, 2023
Verified review
I was a little cincerned to buy from Topdrinks because of bad reviews in Denmark. But everything was fine. Good selection to choose from, very good prices.
5 days delivery.
A little confusion because I received 3 dutch mails from MySendle with three different ordrenummers, and then afterwards several statusmails, and finally two packages were delivered from GLS and PostNord. But everything is here now 👍
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Top negative review
Dec 31, 2023
Verified review
The order is easy. Page easyJet to use.
U ALREADY TOOK MY MONEY.
BUT I HAVE NO RUM. AND I CANT TRACE IT.
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Reviews for Topdrinks.dk
May 15, 2023
Verified review
Missing 4 package. You say they are delivered but I talked to Gls Denmark. And the can’t find them in the system.
And you send 1 bottle in 1 packages. Why don’t you send 6 in one package or something
And now I don’t get half of what I order to a surprise birthday. And made order 2 weeks before so I thought it was in good time.
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Aug 27, 2023
Verified review
The bottle arrived totally broken. The box smelled all over the house. Topdrinks promised a full refund (they are still evaluating my return request through) and gave 10% off the next order, what is nice of them. However, it was a gift and the experience and the smelly box ruined the surprise
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Sep 20, 2023
Verified review
Unfortunately revceived broken bottles.
Unfortunately, some bottles were broken in the last order and until now no success getting a replacement. 5 days ago, I received a single e-mail when I complained but since then no feedback or answers.
The destroyed bottles are the reason for the poor review (= amount of stars)
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Aug 21, 2023
Verified review
2-4 days delivery on home page is more 2 to 4 weeks if you get you order at all.
2 star is because you can contact support but not for much help. 1 order was great, 2 order really bad, 3 maybe I will get my order after 3 weeks waiting or maybe not
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Sep 27, 2023
Verified review
Køb aldrig her!!! Dette er et hollandsk firma. Jeg har bestilt for 3 uger siden, og har stadig intet modtaget fra dem. De opgiver dansk telefon nummer - men det er fup. Har været i kontakt med dem både skriftligt og pr. telefon, det hjælper intet.
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Oct 12, 2023
Verified review
Fik min ene ordre i tre forsendelser
Til stor forvirring fik jeg først en kasse med noget af min ordre, dagen efter to kasser samtidig med resten af min ordre. Men det hele kom frem og forholdsvis hurtigt.
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Oct 17, 2023
Verified review
Første gang jeg handlede hos jer var indpakningen for dårlig halvdelen af flaskerne var smadret, anden gang var indpakningen Ok men så manglede halvdelen af min ordre, så nej ikke mere handel fra mig.
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Aug 10, 2023
Verified review
Good, a little slow delivery compared to other times I have shopped there. But only a few day’s difference. Instant response from customer service when asked about progress of my order.
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Aug 18, 2023
Verified review
You can deliver the ordered products and not just request them sent back from GLS.
Never going to buy here again, never going to recommend, actually going to promote not to shop there
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Sep 25, 2023
Verified review
Some of the items I’ve received were outdated.
I still don’t know whether or not topdrinks will refund the money and pay for the return of the items
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Oct 8, 2023
Verified review
Gør det tydeligt, at varen kommer fra udlandet.
Leveringstid holder ikke helt da varen kommer fra udlandet
Topdrinks.dk er lidt misvisende
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Sep 18, 2023
Verified review
Okay levering. Dog ikke inde for de 2-4 dage der skrives. Snare 4-8 dage. Kunde service er god og hjælpsom. Billige varer af god kvalitet
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Dec 27, 2023
Verified review
Horrible customer service
Order is late, no one replying to my email or picking up a phone, complete shit show...
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Answer by Topdrinks.dk
Jan 10, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order and that there was no response from us. Our sincere apologies! This is obviously not right! We will discuss the delivery regarding your package with the carrier. We see that you are now in contact with one of our colleagues to come to a solution. Kind regards, Lisa
Dec 26, 2023
Verified review
I har taget mine penge men ikke engang sent mig mine vare ?
Tror det er en scam side..
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Answer by Topdrinks.dk
Jan 10, 2024
ære, mange tak for din anmeldelse. Vi er kede af at høre, at du endnu ikke har modtaget din bestilling. Vi undskylder oprigtigt! Vi vil diskutere dette med transportøren. Vi kan se, at du nu har modtaget den. Vi beklager forsinkelsen. Med venlig hilsen, Lisa
Dec 26, 2023
Verified review
Haven’t received my package yet and I have tried to call. It was a Christmas gift
:(
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Answer by Topdrinks.dk
Jan 10, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order. Our sincere apologies! We will discuss this with the carrier. We will of course offer you a refund. Please contact one of our colleagues. Kind regards, Lisa
Jan 2, 2024
Verified review
Delivery was supposed to be 2-4 days. Still waiting on my delivery, 7 days later.
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Answer by Topdrinks.dk
Jan 10, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order within the agreed time. Our sincere apologies! We will discuss this with the carrier. We see that you are now in contact with one of our colleagues and have come to a solution. Kind regards, Lisa
Nov 22, 2023
Verified review
Answer your phone or replay to mails with vancelation of mis placed orders!
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Jan 7, 2024
Verified review
Send me the order!
I’ve already paid, so why do I not recived my order?
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Answer by Topdrinks.dk
Jan 17, 2024
Dear, thank you very much for your review. We are sorry to hear that you did not receive your order. Our sincere apologies! We will discuss this with the carrier. We see that contact and a refund have since taken place . Kind regards, Lisa
Dec 9, 2023
Verified review
Very late delivery and not very quicky costumerservice.
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Answer by Topdrinks.dk
Dec 22, 2023
Dear Karina, thank you very much for your review. We are sorry to hear that your order was not delivered within the agreed delivery time. We will discuss this with the carrier. Our sincere apologies for our late customer service response. This is not our intention! We hope you enjoy your order. Merry Christmas! Kind regards, Carla
Nov 25, 2023
Verified review
Answer the phone snd e-maile!
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