balaganstudio.comReviews:
301 reviews in the last 12 months430 total reviews
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Most relevant positive review
Mar 20, 2024
Verified review
It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable.
I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.
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Most relevant negative review
Mar 14, 2024
Verified review
The delivery went great. But unfortunately, the right side of the shoe had some damage.
I bought my shoes from the Balagan site, because I wanted to give my biggest support to a ‘smaller’ brand, but now that this happened I wish I had bought them from Zalando as they return policy is better.
I know have to pay 15€ for the return from Belgium to Italy… But the shoe is literally damaged and also the quality of the shoes felt a lot less then you would expect.
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Reviews for balaganstudio.com
Jul 5, 2024
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Jul 5, 2024
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Jul 4, 2024
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Jul 3, 2024
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Jul 2, 2024
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Jul 2, 2024
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Jul 2, 2024
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Jul 1, 2024
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Jun 29, 2024
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Jun 28, 2024
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Jun 26, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jun 25, 2024
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Jul 2, 2024
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Wymiana artykułów trwa bardzo długo, a proces informowania o postępie jest delikatnie mówiąc oszczędny. Nie wiadomo czy i kiedy paczka została wysłana, nie ma żadnego terminu, kiedy dotrze. Na stronie zakładka „my orders” jest właściwie bezużyteczna w tym temacie :(
Szkoda, bo rzeczy projektujecie przepiękne.
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Mar 20, 2024
Verified review
It’s been a while since I haven’t revived a pair of such well made shoes. They are both beautiful and comfortable at the same time. They feel really made with care and love, the leather is soft, the shape is perfect and the inside super cosy and comfortable.
I usually do not do any reviews but in this instance I was so impressed I had to! Thank you Balagan. You have a new costumer for life now.
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May 8, 2024
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I really like the concept of Balagan and the shoes are extraordinary comfortable. I really have problems to find comfortable shoes for my feet. The customer service though is not very nice and if there is an issue with a reclamation it just takes way too long. And I was a fan of the first version of the Opera ballerinas. I don’t like the new version. The sole is too thin and the fit is different.
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RC
Raffaella C.
Varese
Apr 24, 2024
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Love Balagan’s.. site are clear and easy to buy, even from Italy!! Can’t stop to collect these beautiful and extrimely comfy shoes.
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May 7, 2024
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Lubię Balagan za wygodne buty, szybką wysyłkę oraz w razie potrzeby sprawnie przeprowadzony zwrot. Szkoda, że nie ma opcji zwrotu bezpośrednio z Państwa strony internetowej. Zachęcające do dalszych zakupów byłoby też zbieranie punktów za każdą zakupioną parę obuwia czy torebki.
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Answer by balaganstudio.com
Jun 28, 2024
Udało nam się wprowadzić opcję zgłaszania zwrotu u nas na stronie. :) Mamy nadzieję, że za jakiś czas pojawi się również nowa odsłona programu lojalnościowego.