tvcorner.com EN
Reviews:

139 total reviews   

4.68

Excellent

139 reviews since Nov 29, 2021

5
83 %
4
12 %
3
< 1 %
2
< 1 %
1
5 %
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Review summary

Customers frequently praised the fast and reliable delivery. Customer service was widely described as helpful, knowledgeable, and responsive. Good communication and being kept informed were also appreciated. When issues arose, problems were generally resolved quickly and satisfactorily, often with personal attention. Product quality was generally described as good and as expected. Many customers noted the competitive pricing and value for money compared to other providers. A few customers experienced delivery delays or longer-than-expected wait times. Some found customer service lacking or unresponsive. A few noted a lack of updates or poor communication during the order process. There were minor concerns about remote controls or specific compatibility.

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Reviewstvcorner.com EN

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(7)
(49)
Community member 
2 Reviews
 Verified
The delivery took longer than I had expected, so I contacted their Customer services who could not have been more helpful. They explained that they had delivery delays from their supplier and offered me an option to cancel. I would rate my experience with TVCorner as excellent, and the acid test is would I order from them again, yes I cerainly would. well done Customer Services

Reply from tvcorner.com EN

Thank you for your kind review and your patience. We're delighted to hear that our Customer Service team was able to help and keep you informed despite the supplier delay. Your trust and your willingness to order from TVCorner again are the best compliments we could receive. Thank you for choosing TVCorner
Community member 
1 Reviews
 Verified

4 stars as awaiting for order to arrive

I have only given 4 stars as I am still waiting for my order as they are restocking, hopefully it will arrive soon. I liked the fact that the site is well laid out and easy to navigate with plenty of options. Also they are cheaper than other sites for the same models of boxes and you can actually talk to a human being when you ring customer service. Also they are approved and your purchase is fully insured free.

Reply from tvcorner.com EN

Thank you very much for your thoughtful review and for awarding TVCorner 4 stars. We really appreciate your kind comments about our website, our pricing, and the fact that our customer service is available to assist you personally. Your feedback means a great deal to us. Regarding your Freesat Manhattan S4•R, the restocking unfortunately took longer than initially expected due to customs clearance delays affecting our incoming shipment. We sincerely apologize for this unexpected wait. The good news is that your order has now been dispatched as soon as the new stock arrived, and it is currently out for delivery today. We hope you will soon be able to enjoy your new receiver and that it will fully meet your expectations. Thank you again for your patience and for choosing TVCorner.
Community member 
1 Reviews
 Verified

Product fine. No communication

The product is fine and my only 'complaint' is the lack of communication between the time of placing the order and actually receiving it. There is nothing worse than being left in the dark at this time. If,there is no particular news, a very short e-mail stating that the order is 'being worked on' would suffice.

Reply from tvcorner.com EN

Thank you for your review and for your valuable feedback. We are pleased to hear that you are satisfied with the product, and we sincerely apologize for the impression that there was no communication regarding your order. Following your comment, we checked your order history and can confirm that our system sent email notifications at every stage: order confirmation, notification that the item was awaiting restock, confirmation once the product was back in stock, and finally the shipping confirmation. Unfortunately, all of these emails were rejected by your email provider, which explains why you did not receive any updates. We are sorry for this unfortunate situation, which was beyond our control. Please remember that our customer service team is available by email and telephone from Monday to Friday and is always happy to provide updates on any order. Thank you again for your feedback. It helps us improve, and we hope to have the pleasure of serving you again in the future.
Community member 
1 Reviews
 Verified
The staff at TV Corner were extremely helpful with an issue I had , the sort it out I recommend TV Corner I will definitely will use them again in the future

Reply from tvcorner.com EN

Thank you for your kind words! We’re delighted we could help and truly appreciate your recommendation. We look forward to serving you again at TVCorner! 😊
Community member 
1 Reviews
 Verified
Fast delivery within the EU. Perfect sale and aftersale. They pointed out that my chosen product wouldn't work without a valid DNS. Great service.

Reply from tvcorner.com EN

Thank you for your kind words and glowing feedback! We’re delighted you were happy with our service and support. We look forward to serving you again at TVCorner!
Community member 
6 Reviews
 Verified
Always delivers as promised. On-time normally. Helpful with Customer Service. Goods as described. Any software problems are usually sorted quickly.

Reply from tvcorner.com EN

Thank you for your wonderful feedback! We’re delighted to hear that you are satisfied with our service, timely deliveries, and customer support. It's also great to know that any software issues have been resolved quickly to your satisfaction. Thank you for choosing TVCorner. We look forward to serving you again!
Community member 
6 Reviews
 Verified
Personal service. Problems when they arrive are soon sorted. Technically sound. Have used for many years.

Reply from tvcorner.com EN

Thank you very much for your kind review and for your continued trust over the years! We’re delighted to hear that you appreciate our personal service and technical expertise. We always do our best to resolve any issues quickly and efficiently when they arise. It’s a pleasure to have you as a long-standing customer, and we look forward to assisting you again in the future!
Community member 
1 Reviews
 Verified
Envio 3 dias para Portugal. Muitas dificuldades em colocar a camisa a funcionar, numa TV Xiaomi mas consegui. A busca de canais tem de ser manual.

Reply from tvcorner.com EN

Obrigado pela sua avaliação e por partilhar a sua experiência! Ficamos satisfeitos por saber que ficou satisfeito com o tratamento da sua encomenda na TVCorner. A pesquisa e a ordenação automática dos canais através do módulo podem variar consoante o tipo de instalação de satélite, nomeadamente se esta utiliza ou não um sistema DiSEqC. Em algumas configurações, é por isso necessário realizar a pesquisa manualmente. Obrigado pela sua confiança e esperamos voltar a servi-lo em breve!
C K
Charlie K.
6 Reviews
|
Heidelberg
 Verified

Fast delivery

Easy order process, fast delivery and the module + card worked perfectly.

Reply from tvcorner.com EN

Thank you very much for your 5-star review! We’re delighted to hear that your first order with TVCorner went smoothly and that the module and card worked perfectly. Thank you for your trust, and we hope to serve you again soon!
Community member 
8 Reviews
 Verified
Another years Sub Completed and Paid. Fantastic. Thank You TV Corner.

Reply from tvcorner.com EN

Thank you very much for your continued loyalty and for choosing TVCorner year after year! We truly appreciate your long-standing trust and are delighted to know that you are once again satisfied with our service. It is always a pleasure to have you as a loyal customer. Thank you for your kind words, and we look forward to serving you again next year! The TVCorner Team
Community member 
2 Reviews
 Verified
Great fast and reliable service
Community member 
2 Reviews
 Verified
Fantastic company to deal with from start to finish.

Reply from tvcorner.com EN

Thank you for your kind words and for your order! We truly appreciate your continued trust in TVCorner over the years. It’s always a pleasure to serve you, and we look forward to assisting you again in the future.
Community member 
1 Reviews
 Verified
Good description of the item. Helpful staff and very fast replies to emails.

Reply from tvcorner.com EN

Thank you very much for your wonderful 5-star review! We're delighted to hear that our product description met your expectations and that you found our customer service helpful and responsive. Providing accurate information and replying quickly to our customers' questions are priorities for the TVCorner team. Thank you for your trust, and we look forward to serving you again!
Community member 
3 Reviews
 Verified
Livraison rapide, comme d'habitude. Merci encore.

Reply from tvcorner.com EN

Merci beaucoup pour votre fidélité et votre soutien ! 😊Au plaisir de vous servir à nouveau sur TVCorner !
Community member 
2 Reviews
 Verified
Very fast despatch. Great experience.

Reply from tvcorner.com EN

Thank you for your 5-star review! ⭐ We’re delighted to hear you had a great experience with TVCorner and appreciated our fast dispatch. We truly appreciate your support!
Community member 
1 Reviews
 Verified

Reply from tvcorner.com EN

Thank you very much for your 5-star rating and for your continued trust in TVCorner! It’s always a pleasure to have you as a loyal customer. We truly appreciate your support and look forward to serving you again soon.
Community member 
3 Reviews
 Verified

A Pleasure to do Business with !!

I have been a subscriber with an account to TV Corner for some years now. I have often browsed the TV Corner website which always has very competitive offers. So when my Fransat card gave me a message to say that I had less than six months viewing left until my card would expire, my first thought was TV Corner. I placed my order on Monday 20th October and I received my new card on Friday 24th October. From my order to payment, dispatch to receiving my item, the whole experience was faultless and straight forward. If there is one thing that TV Corner could do, it would be to have a currency converter from Euros to Pound Sterling, otherwise, just keep up your excellent Customer Service. I would not hesitate to recommend TV Corner and I look forward to doing business with TV Corner again soon.

Reply from tvcorner.com EN

Thank you so much for your wonderful comment! We truly appreciate your kind words and support — it really means a lot to us. Best regards, The TVCorner team
Community member 
1 Reviews
 Verified

Very pleased - it works!!!

Very helpful and package arrived on time. It works a treat!

Reply from tvcorner.com EN

Thank you for your wonderful 5-star review! We’re delighted to hear that your order arrived on time and that everything is working perfectly. Thank you for choosing TVCorner – we hope to serve you again soon!
Community member 
1 Reviews
 Verified

Excellent service. Merci

Reply from tvcorner.com EN

Merci beaucoup pour votre avis et votre confiance ! Nous sommes ravis que vous soyez satisfait de notre service. Toute l’équipe TVCorner vous remercie chaleureusement.
Community member 
2 Reviews
 Verified

Reply from tvcorner.com EN

Thank you for your 4-star rating and for your continued trust in TVCorner over the years. We truly appreciate your loyalty and are delighted to have you as a long-standing customer. We look forward to serving you again soon!

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About TVCorner.com For more than 20 years, TVCorner.com has been a leading European specialist in TV reception solutions via satellite and Internet (OTT), serving both residential customers and profe...

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