Review summary
Customers frequently praise the rapid and timely delivery of their orders. Service representatives are often commended for being helpful and responsive. Customers also appreciate regular updates and clear information, as well as receiving helpful advice and guidance on choosing the right products. A minority of customers report poor communication or negative experiences with service representatives, and some express frustration about a lack of communication during the order process. There are also a few exceptions noting delays in delivery.
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How Trusted Shops prevents fake reviewsReviewstvcorner.com EN
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Verified
4 stars as awaiting for order to arrive
I have only given 4 stars as I am still waiting for my order as they are restocking, hopefully it will arrive soon. I liked the fact that the site is well laid out and easy to navigate with plenty of options. Also they are cheaper than other sites for the same models of boxes and you can actually talk to a human being when you ring customer service. Also they are approved and your purchase is fully insured free.
Reply from tvcorner.com EN
Thank you very much for your thoughtful review and for awarding TVCorner 4 stars.
We really appreciate your kind comments about our website, our pricing, and the fact that our customer service is available to assist you personally. Your feedback means a great deal to us.
Regarding your Freesat Manhattan S4•R, the restocking unfortunately took longer than initially expected due to customs clearance delays affecting our incoming shipment. We sincerely apologize for this unexpected wait.
The good news is that your order has now been dispatched as soon as the new stock arrived, and it is currently out for delivery today. We hope you will soon be able to enjoy your new receiver and that it will fully meet your expectations.
Thank you again for your patience and for choosing TVCorner.
Verified
Product fine. No communication
The product is fine and my only 'complaint' is the lack of communication between the time of placing the order and actually receiving it. There is nothing worse than being left in the dark at this time. If,there is no particular news, a very short e-mail stating that the order is 'being worked on' would suffice.
Reply from tvcorner.com EN
Thank you for your review and for your valuable feedback.
We are pleased to hear that you are satisfied with the product, and we sincerely apologize for the impression that there was no communication regarding your order.
Following your comment, we checked your order history and can confirm that our system sent email notifications at every stage: order confirmation, notification that the item was awaiting restock, confirmation once the product was back in stock, and finally the shipping confirmation. Unfortunately, all of these emails were rejected by your email provider, which explains why you did not receive any updates.
We are sorry for this unfortunate situation, which was beyond our control. Please remember that our customer service team is available by email and telephone from Monday to Friday and is always happy to provide updates on any order.
Thank you again for your feedback. It helps us improve, and we hope to have the pleasure of serving you again in the future.
Verified
Good description of the item. Helpful staff and very fast replies to emails.
Verified
A Pleasure to do Business with !!
I have been a subscriber with an account to TV Corner for some years now. I have often browsed the TV Corner website which always has very competitive offers. So when my Fransat card gave me a message to say that I had less than six months viewing left until my card would expire, my first thought was TV Corner.
I placed my order on Monday 20th October and I received my new card on Friday 24th October. From my order to payment, dispatch to receiving my item, the whole experience was faultless and straight forward.
If there is one thing that TV Corner could do, it would be to have a currency converter from Euros to Pound Sterling, otherwise, just keep up your excellent Customer Service.
I would not hesitate to recommend TV Corner and I look forward to doing business with TV Corner again soon.
Reply from tvcorner.com EN
Thank you so much for your wonderful comment! We truly appreciate your kind words and support — it really means a lot to us.
Best regards,
The TVCorner team
Verified
Very pleased - it works!!!
Very helpful and package arrived on time. It works a treat!
Reply from tvcorner.com EN
Thank you for your wonderful 5-star review! We’re delighted to hear that your order arrived on time and that everything is working perfectly. Thank you for choosing TVCorner – we hope to serve you again soon!
Verified
Tipq
Simple, rapide, efficace
Verified
A well organised company. A pleasure to do business with.
It was good to be kept up to date with the delivery. Excellent service.
The remote controls were difficult to use because they were a little to small. That was the only observation.
Reply from tvcorner.com EN
Thank you for your feedback! We’re glad to hear that you were satisfied with our delivery updates and service.
We appreciate your feedback on the remote controls. We understand they can feel small, but design choices are set by the manufacturer, with a general trend toward miniaturization.
Verified
Tutto perfetto
Reply from tvcorner.com EN
Thank you for your 5-star review!
We're delighted to hear that everything was perfect. We truly appreciate your trust in TVCorner and hope you enjoy your Manhattan Aero for a long time.
Thank you for your support, and we look forward to serving you again!
Verified
Good advice on the best “box” to buy.
Extremely rapid delivery. It’s good to know that help is available with just a phone call followed by an online tutorial on setting the system up.
Reply from tvcorner.com EN
Thank you for your kind feedback! We’re delighted to hear that you had a very good experience with our customer service. It was a pleasure assisting you, and we look forward to serving you again in the future.” 😊
Verified
Great service!
Great price, fast dispatch of our order and it arrived as stated.
Reply from tvcorner.com EN
Thank you for your excellent review. Customer satisfaction is our top priority, and we're glad we could meet your expectations.
Verified
Quick service thank you!
Reply from tvcorner.com EN
Thank you for your continued trust and loyalty.
The TVCorner team truly appreciate your 5-star rating!
Verified
Verified
All good. Especially service & advice.
Reply from tvcorner.com EN
Thank you for your continued trust and loyalty over the years. We truly appreciate your support and are delighted to know that you are satisfied with your experience.
We're especially pleased to hear that you value the quality of our service and advice
Thank you once again for your outstanding rating. We look forward to serving you again in the future.
Verified
Reply from tvcorner.com EN
Thank you for your continued trust and loyalty. We truly appreciate your 5-star rating. We look forward to serving you again.
The TVCorner team
Verified
Very helpful and knowledgeable people, and efficient, highly recommended!
Reply from tvcorner.com EN
Thank you very much for your kind feedback and recommendation!
We’re delighted to hear that you found our team helpful, knowledgeable, and efficient.
Your support means a lot to us and to the whole team.
We look forward to serving you again soon! 😊
Verified
Bon conseil au téléphone et livraison rapide
Verified
Reply from tvcorner.com EN
Thank you for your your rating and continued trust over the years.
Verified
Reply from tvcorner.com EN
We greatly appreciate your kind rating and your confidence in our services.
Verified
Reply from tvcorner.com EN
We sincerely appreciate your excellent rating. Thank you for choosing TVCorner!
Verified
Acquisto evaso in breve tempo.
Reply from tvcorner.com EN
Grazie per il tuo feedback! Siamo felici che l’acquisto sia stato evaso in breve tempo. A presto!
