Review summary
Many customers appreciate the fast shipping, often receiving their orders quickly, and are satisfied with the careful and secure packaging. The support staff and help desk are frequently described as helpful and responsive. Customers are pleased with receiving the correct, compatible, and high-quality parts as ordered. The website is easy to use, featuring effective search and detailed product descriptions. Additionally, the wide selection and availability of even rare or old spare parts is a recurring positive highlight. Some customers report dissatisfaction with delivery delays or courier service issues, particularly with ELTA/UPS, noting poor handling or lack of notification. A few customers experience damage to packages or feel that packaging is excessive. There are also mentions of delayed responses or lack of communication from support staff, and some desire more language options or clearer information on the website.
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How Trusted Shops prevents fake reviewsReviewsFixPart.gr
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Verified
Perfect service!! They helped me find the spare part I needed which was hard to find. Andriana is perfect!! Now I know where to buy spares !! Thank you very much!
Verified
Everything was fine
Availability of the product despite it was a part for a 20 years old dishwasher. Quick response and shipping, nice price compared to others. The product quality seems very good too. Very good experience in general.
Verified
I found exactly the parts I needed. I found the site on Internet and it was the first time I ordered something on it. Certainly, next time I will need spare parts, FixPart will be the first to check. I was a little bit disappointed by the delivery time but, I suppose, this was due to the winter holydays. I will check it next time...
Verified
Great service!
Very big variety of parts for any electronic appliance you may need. Quick and easy navigation. Quick delivery. Super happy for discovering them!
Verified
excellent service
no complains! i am thrilled i have back this small compartment of my washing machine which was missing and making it dysfunctional! thanx
Verified
Customer support and parts for almost all brands.
They helped me to find the correct model for an oven over 25 years old. Then, it was easy to find the right part. I could choose between various options (original or OEM).
Verified
THE ITEM (A DISHWASHER BASKET) WAS IDENTICAL . IT ARRIVED AS EXPECTED WITHIN A WEEK . A VERY GOOD SOURCE OF APPLIANCE PARTS .
Verified
All was excellent!
The speed of sending the goods, the time accuracy, the whole experience of your great professionalism.
Keep it that way, dear all at Fixpart! 💪👍😀
Verified
Άμεση αποστολή, συμβατότητα
Άμεση αποστολή, προσεγμένη συσκευασία, το ανταλλακτικό ήταν σε άψογη κατάσταση, συμβατό με την ηλεκτρική μου οδοντόβουρτσα (ΙΟ 9, όπως και μου είχε ήδη επισημανθεί από την περιγραφή του στο site). Απόλυτα ευχαριστημένος από το επίπεδο υπηρεσιών, είναι βέβαιο ότι θα ξαναεπιλέξω το fixpart.gr για επόμενη παραγγελία μου.
Verified
Instant responce. Very helpful. Within three days they had helped me find the exact model I was looking for and, within another three, I had received it.
Verified
Les filtres correspondent bien à ma commande, il y en a un qui ne se fixe pas bien, mais je pense que cela vient de la hotte et pas du filtre
Verified
The exact model quest for each appliance and the number of available spare parts
The quality of the proposed spare parts
The effective and prompt delivery
Verified
Smooth process, correct parts
The new parts arrived in excellent condition, similar to the originals without any damage as they were in a suitable package.
Verified
My proposal for upgrading services is More detailed informations regarding package tracking and better text communication .
Very pleased with the delivery u can get excellent
Verified
The package arrived quickly. The parts were a little crashed but they could be used. ( a small crack at the handle). a spring was missing but I used the one of my part. All went good
Verified
Όλα άψογα από την παραγγελία μέχρι την παράδοση. Εύκολη διαδικασία παραγγελίας. Ακριβής περιγραφή του προϊόντος και γρηγορότερη από το κανον9παράδοση. Ευχαριστώ.
Verified
Να είστε πιο προσέχετε με ποια εταιρία courier συνεργάζεστε. Το δεμα που παρέλαβα ήταν χτυπημένο. Το χαρτόνι της κούτας ήταν πολύ λεπτό με αποτέλεσμα να φτάσει στα χέρια μου στην κατάσταση που βλέπετε στην φωτογραφία.
Verified
I did not know that the parts will be shipped from abroad. Besides that, the parts received were as ordered.
Verified
Wasn’t sure what is the right part and contacted the help desk. They were very helpful sending me the link for the part. Order and received in a very timely manner! Good experience!
Verified
Boss ανταλλακτικο σκούπας
Το έψαχνα παντού και το βρήκα σε εσάς είναι ακριβώς το ίδιο. Έμεινα πολύ ευχαριστημένη από την εξυπηρέτηση.