FixPart.gr
Reviews:

4,093 total reviews   2,336 reviews in the last 12 months

4.48

Good

4,093 total reviews
2,336 reviews in the last 12 months

5
76 %
4
12 %
3
3 %
2
2 %
1
7 %

Review summary

Customers consistently praise the fast shipping, accurate orders, and items that match descriptions and work as intended. Many highlight the wide range of available parts, making it easy to find rare or hard-to-find items for their appliances. Order status updates and tracking information are generally appreciated, and the packaging quality often receives positive feedback. However, some customers experience delivery delays or issues due to specific courier or postal partners, leading to dissatisfaction with the shipping process. Opinions on customer service are mixed, with some reporting frustration over slow or automated responses and the lack of phone support. A few customers also mention the need for clearer tracking notifications and occasionally cite inadequate or unsafe packaging.

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ReviewsFixPart.gr

(153)
(57)
(79)
(269)
(1778)
Community member 
1 Reviews
 Verified
Γρήγορη παράδοση. Τα προιόντα έφτασαν πολύ καλά συσκευσμένα κσι ήταν συμβατά για τξν χτήση που τα παρήγγειλα. Θα ήθελα καλύτερη περογραφή στο site στα ανταλλακτικά . Ομως επικοινώνησα με την εξυπηρέτηση πελατών και υπήρξε άμεση απάντηση και πολύ σωστή ενημέρωση
Community member 
1 Reviews
 Verified
Excellent!! I ordered parts for my 4 years old LG wash machine and they were perfect!! I ordered the front bin plastic and the left weight balancer because it went lose and broke both the weight and the plastic mounts. I will definitely order again!!
Community member 
1 Reviews
 Verified

Just perfect!

I was asking for a spare part of my freezer. I only checked the model and just in a few seconds I found it. Delivery was exactly on time . Everything was perfect.
Community member 
1 Reviews
 Verified

Excellent service and perfect spare parts!

I ordered replacement control knobs for my kitchen extractor hood from FixPart and I’m extremely satisfied. The ordering process was easy, the product description was accurate, and the parts I received were exactly what I needed. Delivery was fast, packaging was secure, and the quality of the parts was excellent. The knobs fit perfectly and now my extractor hood works and looks like new again. Highly recommended for anyone looking for reliable spare parts and professional service!
Community member 
1 Reviews
 Verified

accessory found but confusion about the items sold

It was possible to find the accessory that I was looking for and it was delivered in good time given that it arrived from abroad. The image on the site however gave the impression that there were two items but I only received one. It would have been more accurate and transparent if the description of the product explicitly mentioned that. I have the impression now that I paid the normal price for two items but only received one!
Community member 
1 Reviews
 Verified

Fully recommended

I like the order status updates. I propose to avoid using UPS courier for Greece cause of the lack of local branches or boxes.
Community member 
1 Reviews
 Verified
Βρήκα αυτό ακριβώς που έψαχνα ,(το γνήσιο ανταλλακτικό !) σε ανταγωνιστική τιμή και η παράδοση ήταν πολύ γρήγορη. Σε όλη τη διάρκεια της αναμονής υπήρχε διαρκής ενημέρωση για την κατάσταση της παραγγελίας.Επίσης η συσκευασία ήταν άριστη. Θα ξαναπαραγγείλω αν χρειαστώ κάτι.
Community member 
2 Reviews
 Verified

Fortunately I was lucky....

Unfortunately I had a bad experience when receiving the package from the courier as it was not delivered hand to hand. The package was thrown away like trash at the entrance of the apartment building and fortunately for me a nice and kind neighbor collected it. It could very well have been stolen and we would have all been looking for it together. Fortunately I was lucky....
Community member 
1 Reviews
 Verified
ΕΊΝΑΙ Η ΠΡΏΤΗ ΦΟΡΆ ΠΟΥ ΚΑΝΩ ΠΑΡΑΓΓΕΛΊΑ. ΤΟ ΠΡΟΪΌΝ ΗΤΑΝ ΑΥΤΌ ΑΚΡΙΒΩΣ ΠΟΥ ΖΗΤΗΣΑ! ΑΠΑΝΤΟΥΝ ΜΕΣΩ email. ΤΟ ΜΟΝΟ ΠΟΥ ΘΑ ΗΘΕΛΑ ΕΓΩ ΠΡΟΣΩΠΙΚΆ ΘΑ ΗΤΑΝ ΕΝΑ ΤΗΛΈΦΩΝΟ ΕΠΙΚΟΙΝΩΝΊΑΣ ΓΙΑΤΊ ΠΙΣΤΕΎΩ ΛΥΝΕΙ ΑΜΕΣΑ ΤΙΣ ΑΠΟΡΊΕΣ ΤΩΝ ΠΕΛΑΤΏΝ! ΕΙΜΑΙ ΓΥΝΑΊΚΑ ΚΑΙ ΠΡΟΣΠΑΘΩ ΝΑ ΕΠΙΣΚΕΥΑΖΩ ΜΟΝΗ ΌΤΙ ΜΠΟΡΏ ΟΠΟΤΕ Η ΕΠΙΚΟΙΝΩΝΙΑ ΜΕ ΔΙΕΥΚΟΛΎΝΕΙ!
Community member 
1 Reviews
 Verified

UNFULLFILLED PROMISES

The items I ordered were available for delivery in your list. It was also stated in your platform that if an order is placed by 4pm (or so) delivery to destination would be effected by next day. My order was placed on May 4, and the next day it was acknowledged that it was delivered by you to your transporter, to be forwarded to my address, providing me with a parcel code, so that I could follow up stages of delivery. Since then I had been inquiring whereabouts of this parcel, by clicking on the parcel code, but the response I was getting from your forwarder, was that the parcel had not been delivered to them. After exchanging some messages with your local customer service, the parcel was delivered suddenly on May 12 to my address, without any prior notice. Fortunately the ordered accessories fitted on the vacum cleaner perfectly.

Reply from FixPart.gr

Καλημέρα, λυπάμαι που η παραγγελία σας δεν παραδόθηκε εγκαίρως. Δυστυχώς, η παράδοση καθυστέρησε ελαφρώς, και σας ζητούμε συγγνώμη για αυτό. Εάν το προϊόν παρουσιάζει κάποιο πρόβλημα, παρακαλώ ενημερώστε μας. Βικτόρια, Εξυπηρέτηση Πελατών FixPart
Community member 
1 Reviews
 Verified
Αμεση εξυπηρέτηση απο το help desk σε ερώτηση που εκανα για ανταλλακτικο φούρνου (15 ετων τουλαχιστον!) που χρειάστηκα. Μου βρήκαν το σωστο ανταλλακτικο και μου έστειλαν και τον σύνδεσμο για να το παραγγείλω. Η παράδοση ήταν γρηγορη και σε προσεγμένη συσκευασία. Το τοποθέτησα μονη μου, καθώς ήταν για μενα εύκολη διαδικασία, και ετσι γλύτωσα αρκετά χρήματα και φυσικά αναμονή. Θα σας προτιμήσω σίγουρα ξανα και θα σας συστήσω ανεπιφύλακτα σε οποιον χρειάζεται ανταλλακτικά. Να σημειωθει οτι στην ιστοσελιδα βρησκεις τα παντα! Απο τα πιο παλια μοντελα συσκευων μεχρι και τα καινουργια, σε προσιτες τιμες!
Community member 
1 Reviews
 Verified
Easier search of the products (searching with the code of the manufacturer with a search engine) Pay more attention when you are copying the address of the recipient)
Community member 
1 Reviews
 Verified
Although I lost the first package I ordered through my own fault, the second order arrived quickly and the replacement part was what I expected.
Community member 
1 Reviews
 Verified
I purchased a washing machine pump similar to the original one. The search process on the website was excellent and very informative. The product I bought was perfect, and it arrived exactly on the date that was stated.
Community member 
1 Reviews
 Verified
Fast delivery, help from the support to find the suitable product I cant find the product in my country I suggest the company and the product
Community member 
1 Reviews
 Verified

Great Variety and Fast Delivery, But a Bit Pricy

Everything went exactly as expected. They have a huge inventory; you can find almost anything you need for your appliances. Delivery was fast and right on time. However, the products are a bit more expensive compared to what you can find locally.
Community member 
1 Reviews
 Verified
Το κατάστημα ανταπροκριθηκε αμεσα στην παραγγελία μου και το ανταλλακτικό ήταν αυτο που ηθελα . Το πρόβλημα ήταν ότι η κουριερ του εξωτερικού, συνεργάζεται εδω με τα ΕΛΤΑ ,οποτε καθυστέρησαν αρκετά να μου το φέρουν.. Κατά τ'αλλα ολα καλα.
Community member 
1 Reviews
 Verified

Many parts and awesome quality

Im very happy that i discover that huge store of spare parts awesome quality and very fast delivery
Community member 
2 Reviews
 Verified
Επανέρχομαι με την αξιολόγηση καθώς είχα κάνει μια παλαιότερη με 1 αστέρι. Είχα παραγγείλει μια αντλία η οποία δεν έφτασε σε μένα, και προσπαθούσα να δω τι είχε γίνει. Τελικά η εταιρεία μου έστειλε δωρεάν μια δεύτερη.
Community member 
1 Reviews
 Verified

Highly Recommended Experience!

Excellent costumer service, products arrived very quickly and in a perfect condition. I highly recommended.

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Contact

FixPart.gr

  • fixpart.gr
  • support@fixpart.gr
  • Nijmegen, NLD
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About

FixPart.gr

Το FixPart.gr είναι το αξιόπιστο ηλεκτρονικό σας κατάστημα για ανταλλακτικά οικιακών συσκευών. Με μια εκτενή συλλογή από εκατομμύρια ανταλλακτικά κορυφαίων μαρκών, κάνουμε την επισκευή των συσκευών σα...

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