FixPart.ieReviews:
1,932 reviews in the last 12 months3,561 total reviews
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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
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Top negative review
Jun 16, 2023
Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie
May 3, 2024
Verified review
Original order arrived damaged - replacement also arrived damaged
Original order arrived damaged, your customer service team were very helpful and organised a replacement freezer drawer. Alas, when the replacement drawer arrived it was also damaged (cracked).
If the drawers are so susceptible to damage in shipping, will they survive daily use in a domestic freezer? Are they "fit for purpose"
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Answer by FixPart.ie
May 3, 2024
Hello, I'm sorry to hear that the product was not delivered in good condition. We have contacted you to see what we can do for you. We apologise for the inconvenience. Bram, FixPart customer service
10 days ago
Verified review
An incorrect part was delivered. Have tried to contact them fixpart.ie about getting the correct part no answer is forthcoming days delay in getting a response, in the meantime my oven is inoperable. Have to decide to go to another parts company, therefore need a reply to my e-mail to consumer service.
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Answer by FixPart.ie
9 days ago
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there as well. Bram, FixPart customer service
11 days ago
Verified review
Delivery was late and difficult to contact regarding delivery updates, 1 part was way over priced , I thought I was getting a set of 3 screws but only 1 arrived. Description was vague.
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Answer by FixPart.ie
9 days ago
Good day, All our products are delivered as shown on the website. If you have any questions about the correct product, please let us know. Bram, Customer Service FixPart
Apr 19, 2024
Verified review
Deliver product within your stated timeframe.
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Answer by FixPart.ie
Apr 22, 2024
Good day, I am sorry to hear that you have not yet received your order. I see that it is still on its way. We have sent the tracking that allows you to follow the shipment. Bram, FixPart customer service
12 days ago
Verified review
Free post returbd
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Answer by FixPart.ie
12 days ago
Good day, I am sorry to hear that you are not satisfied. If you want to return a product and it was ordered incorrectly, the return costs are at your expense. However, we will refund you the cost of the return shipment. If you still have questions about this, please let us know. Bram, FixPart customer service
May 2, 2024
Verified review
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Apr 16, 2024
Verified review
Provide a confirmation email once ordered, also give an opportunity to cancel. I tried to cancel straight away after ordering but was not able to. No I have a part that I don’t need
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Answer by FixPart.ie
Apr 17, 2024
Good day, To ensure that your order is delivered to you as quickly as possible, it is processed directly by our system and passed on to the carrier. It is therefore unfortunately no longer possible to change it. If you have any questions about your order, please let us know. Bram, FixPart customer service
Apr 16, 2024
Verified review
It was the wrong part I put in the right model number and it came up as original part but it did not fit ,
And another thing why use an .IE domain when your based in Germany
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Answer by FixPart.ie
Apr 17, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Apr 14, 2024
Verified review
My product never arrived even though said delivered
and I’m waiting for a week for this even to be acknowledged by customer service
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Answer by FixPart.ie
Apr 17, 2024
Good day, I am sorry to hear that you have not received your order. We are in contact with the carrier and have also contacted you about this. Bram, FixPart customer service
Mar 31, 2024
Verified review
I cancelled within 5 min of ordering. No customer service or order review so you sent the item anyway
I now need you to collect it
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Apr 14, 2024
Verified review
website says its a Ireland based website but the part was shipped from France not the delivery time i expected when ordered.
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Answer by FixPart.ie
Apr 17, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Apr 15, 2024
Verified review
Ordered item off the fridge part number but wrong seal was sent out
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Answer by FixPart.ie
Apr 17, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Apr 12, 2024
Verified review
I still to receive my order yet, that was ordered on 21st March
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Mar 22, 2024
Verified review
delivery took to long 7 days not 3 to 5 as said on web site
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Apr 1, 2024
Verified review
The part arrived quickly but did not work for cooker hood
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Apr 7, 2024
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Feb 26, 2024
Verified review
Bosch washing machine dampers do not fit. WAE28363GB102.
Drum must be removed to fit these dampers or hacksaw off the top anchors.
Economical with the truth ... you should have told the use this.
pig in a poke!
Then with packing open i may not get my full refund ... lousey stuff.
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Mar 3, 2024
Verified review
Disappointed
Ordered a part for a dryer - the part arrived damaged due to poor packaging. Another one was sent out for free but it does not fit correctly as the original did, the part sits in the door loosely. For the price of the part, o would expect a perfect fit just like the OEM part.
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Answer by FixPart.ie
Mar 4, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 11, 2024
Verified review
Unfortunately, even though My order was straightforward.. only 1 out of 2 items was right....
I was meant to get two plastic lamp covers fr my extractor fan lights...
1 was...then i got some kinda " control unit"...
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Answer by FixPart.ie
Mar 13, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 13, 2024
Verified review
Send me the wrong part and they told me I did order the wrong item, before I make order I did contact them and they send link witch bring me to item I wanted and I did purchase tru this link.
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Answer by FixPart.ie
Mar 15, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there too. Bram, FixPart customer service