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Top positive review
Sep 19, 2023
Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today
16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
An incorrect part was delivered. Have tried to contact them fixpart.ie about getting the correct part no answer is forthcoming days delay in getting a response, in the meantime my oven is inoperable. Have to decide to go to another parts company, therefore need a reply to my e-mail to consumer service.
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Answer by FixPart.ie
9 days ago
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there as well. Bram, FixPart customer service
11 days ago
Verified review
Delivery was late and difficult to contact regarding delivery updates, 1 part was way over priced , I thought I was getting a set of 3 screws but only 1 arrived. Description was vague.
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Answer by FixPart.ie
9 days ago
Good day, All our products are delivered as shown on the website. If you have any questions about the correct product, please let us know. Bram, Customer Service FixPart
4 hours ago
Verified review
Very hard to deal with if problems arise. Got problem resolved but not without a 20+ email chain
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Apr 19, 2024
Verified review
Long delivery time
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3 hours ago
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Mar 22, 2024
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delivery took to long 7 days not 3 to 5 as said on web site
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Mar 29, 2024
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Easy to order,quite good delivery but dreadful at returns
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Apr 1, 2024
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The part arrived quickly but did not work for cooker hood
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Mar 26, 2024
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Delivery took a long time. Expensive.
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Apr 3, 2024
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Slow delivery part broke
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Apr 14, 2024
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Apr 7, 2024
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Apr 2, 2024
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Mar 3, 2024
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Disappointed
Ordered a part for a dryer - the part arrived damaged due to poor packaging. Another one was sent out for free but it does not fit correctly as the original did, the part sits in the door loosely. For the price of the part, o would expect a perfect fit just like the OEM part.
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Answer by FixPart.ie
Mar 4, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 11, 2024
Verified review
Unfortunately, even though My order was straightforward.. only 1 out of 2 items was right....
I was meant to get two plastic lamp covers fr my extractor fan lights...
1 was...then i got some kinda " control unit"...
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Answer by FixPart.ie
Mar 13, 2024
Good day, we are sorry to hear that you did not receive the correct product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Mar 18, 2024
Verified review
Came poorly packaged and with no instructions whatsoever.
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Feb 20, 2024
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Rip off.....€15 each for two small fridge…
€15 each for two small fridge feet......that's a rip off
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Feb 27, 2024
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Took longer to get part than said on website
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Mar 7, 2024
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A simple plastic extrusion was very dear!
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Feb 19, 2024
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Delivery takes to long
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Answer by FixPart.ie
Feb 20, 2024
Good day, I am sorry to hear that you did not receive your order on time. Unfortunately, the delivery was slightly delayed, for which we apologise. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
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