FixPart.ie- Logo - reviews

FixPart.ie
Reviews:

1,932 reviews in the last 12 months3,561 total reviews  

4.53
Excellent

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Top positive review

Sep 19, 2023
 Verified review
I originally had ordered this part from another website which gave me a delivery date of 3-5 business days. When that rolled around and still nothing had arrived I tried to follow up with them and the item was actually on back order for an estimated additional month. I cancelled that order and went to FixParts who had the exact item - ordered on a Monday and the part was here by Friday with ZERO hassle. Will never be using the other site for any items again.

Top negative review

Jun 16, 2023
 Verified review
I ordered a part on 05/06/23, it said when I ordered 3-5 days for delivery. Today 16/06/23 and still not arrived. I have emailed twice and told that they are waiting on the suppliers to respond to them. Not good enough, if part did not meet deadline that was promised they should get the supplier to send another one. I will not be ordering anything from fixpart ever again.
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Reviews for FixPart.ie

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Apr 24, 2024
 Verified review
quick service - havent tried the item yet. the customer service is slightly to slow - contacted the CS to try to make changes to the order - 3 sec after submitting the order but haven't heard back from them for about 36h hours and in the mean time the order was packed and shipped so - great for speedy process when you do not need to adjust the order :)
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Apr 23, 2024
 Verified review
Part was perfect. Customer support is useless, I sent a picture of the removed part requesting a measurement confirmation. To get a stupid question requesting the model and number. To have removed the part I'm sure I would have that, if it hadn't been worn off during cleaning. 😭
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Apr 29, 2024
 Verified review
Part arrived promptly ands as described. Mt name was not on the parcel so it took some time for our admin staff to figure out it was for me
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2 days ago
 Verified review
Great selection of parts (even older parts that are hard to find). Always well wrapped up and usually on time. Good communication
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Apr 28, 2024
 Verified review
Parts were exactly as requested, priced ok, would be better using dpd instead of an post.
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2 days ago
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4 days ago
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7 days ago
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May 1, 2024
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Apr 29, 2024
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10 days ago
 Verified review
An incorrect part was delivered. Have tried to contact them fixpart.ie about getting the correct part no answer is forthcoming days delay in getting a response, in the meantime my oven is inoperable. Have to decide to go to another parts company, therefore need a reply to my e-mail to consumer service.
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Answer by FixPart.ie
9 days ago
Good day, we are sorry to hear that you did not receive the correct product. We have sent the return instructions so you can return the product. It may have ended up in your spam, so please check there as well. Bram, FixPart customer service
11 days ago
 Verified review
Delivery was late and difficult to contact regarding delivery updates, 1 part was way over priced , I thought I was getting a set of 3 screws but only 1 arrived. Description was vague.
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Answer by FixPart.ie
9 days ago
Good day, All our products are delivered as shown on the website. If you have any questions about the correct product, please let us know. Bram, Customer Service FixPart
Apr 3, 2024
 Verified review
This has to be a mixed review. I ordered the door seal for a Hotpoint Fridge and needed additional information as the exact model was not listed. I got a very quick and competent response indicating that an Ariston part was a replacement. .. So first class response. The item was ordered and would have been caught up in Easter mail, but it's delivery times from Germany to Ireland was very credible ..again first class or close. Now it gets a little tricky .. it has the same dimensions, nominally but is slightly different . It seems the plastic bead in the seal used to grip the groove in the door is either a tiny bit thinner or more pliable than the original , so that getting a good seal is worse than the original in which the bead is more rigid So Sorry..
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Apr 2, 2024
 Verified review
good overall but tracking could have been better as was approx 4 days with no update to tracking info. We were quoted 2 - 4 days but was more like 8
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Mar 27, 2024
 Verified review
I was delighted the shelf door fit on the fridge as I was worried about it being incorrect. It fit perfectly. The price was very expensive though.
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Mar 19, 2024
 Verified review
Product and ordering process was excellent. Would have to reconsider ordering with dhl as courier unfortunately!
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Apr 4, 2024
 Verified review
efficient service however unable to provide required part.
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Apr 17, 2024
 Verified review
Lighter mesh than original, otherwise fits perfectly.
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Apr 16, 2024
 Verified review
Easy to find part on Web site.arrived on time.
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Mar 20, 2024
 Verified review
Delivery could be quicker but overall happy
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