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Corvus Belli Online Store
Reviews:

240 reviews in the last 12 months387 total reviews  

4.80
Excellent

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Top positive review

Apr 10, 2024
 Verified review
The online store was simple to use and purchased items shipped and received in a timely fashion in North America. Improvement (nothing to do with online store) - a couple of the metal castings for miniatures had so much extra metal on them that faces were distorted and in one case the slot for the leg to attach was completely filled with excess metal and had to be drilled and carved out before attaching the leg. This was not normal amounts of flashing, and surprised me as Corvus Belli normally has much higher quality control than this.

Top negative review

May 8, 2024
 Verified review
Better customer support, received the wrong order - bad - they try to coerce us the Buyers to use our time to fix the mistake in their behalf, with no apology, no incentive, just a simple rude “sometimes mistakes happen”, wtf?! Will avoid as much possible to buy directly from CB.
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Reviews for Corvus Belli Online Store

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Feb 2, 2024
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Feb 1, 2024
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Jan 30, 2024
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Jan 29, 2024
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Feb 7, 2024
 Verified review
Shipping costs are too high.
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Dec 27, 2023
 Verified review
Great as always, this time the goods even came long before expected, delivery was free of charge, but express delivery came on top, thank you. Nice customer service to be mentioned aswell, as I wanted to have a little additional order to my preorder. It was no problem to combine them into one. Happy new year!
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Answer by Corvus Belli Online Store
Jan 2, 2024
Thank you for your comment :)
Oct 6, 2023
 Verified review

Tremendously cute

I buy two times: the first time is during a black friday and I receive also little gifts (dices, one pin and one patch) and the second time during a preorder, dispatch in only four days! Amazing!!! Ok, maybe more little gifts! Even just only one very little but they are tremendously cute!
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Answer by Corvus Belli Online Store
Oct 16, 2023
Thank you for your comment :D
Oct 15, 2023
 Verified review

Easy to find what you want & fast delivery

The Corvus Belli online shop makes it easy to find what you are looking for and also easy to browse through. Once you order something, completing the purchase is quick and safe. Best of all, my orders arrive surprisingly quick for items traveling from Spain to the Eastern United States.
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Answer by Corvus Belli Online Store
Oct 16, 2023
Thank you for choosing us!
Dec 12, 2023
 Verified review

I have enjoyed Corvus Belli’s Infinity since 2015

I have enjoyed Corvus Belli’s Infinity rules, scenery items, and miniatures since 2015 and since the two stores in my area closed that sold their products, I have purchased almost all my Infinity items from their online shop. The checkout is quick and so is delivery to the US.
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Answer by Corvus Belli Online Store
Dec 12, 2023
Thank you for your comment and for being such a loyal player!
Jul 13, 2023
 Verified review
Free shipping rate is way to high but the service is correct, send quite quickly and well protected. Too bad the store is badly programmed, I've have a lot of trouble validating my basket and everytime it downloaded me without asking the selling conditions...
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Answer by Corvus Belli Online Store
Jul 13, 2023
We apologize for the problem, could you send us an email to contact@corvusbelli.com explaining what has been your issue with the cart? we do not understand what you mean by downloading the selling conditions. As for the shipping costs, we have lowered them as much as we can.
Aug 13, 2023
 Verified review
The website works really well. However, it would be good if you could find another shipping company than DHL. They charge an arm and a leg in customs fees. I don't mind paying the taxes that I owe to my government. However, their admin fees are really high.
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Answer by Corvus Belli Online Store
Aug 16, 2023
Thank you for your feedback. We choose the companies we work with because they have the best conditions we found, but we are always trying to improve.
Jan 7, 2024
 Verified review

Buying from Corvus Bell since 2015

I have been collecting Corvus Belli Infinity miniatures and books since 2015 because I like the diversity of the figures (mix of male & female models) in the packs and because purchases made online are easy to do plus delivery to the US via DHL is quick.
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Answer by Corvus Belli Online Store
Jan 8, 2024
Thank you for supporting us!
Jun 20, 2023
 Verified review

Excellente products and service!

Everything arrived in a very short time and in perfect condition, even though I am quite literally half a planet away from their shop. The miniatures they sell are fantastic as always, and the designs fresh and attractive, befitting their sci-fi setting
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Answer by Corvus Belli Online Store
Jun 20, 2023
Thank you for your comment :)
Aug 3, 2023
 Verified review
The layout and ability to view the models is very useful, but I do find the grouping can be a bit erratic where I see troops in infinity listed under sectorials, but none of the models in the blister or box are part of that sectorial.
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Answer by Corvus Belli Online Store
Aug 3, 2023
Thank you for your feedback. We will work on that.
Oct 22, 2023
 Verified review
Product is great. Free shipping to Canada is appreciated :) The awkward cart interface in frustrating. Adding a product freezes the rest of the screen with no way to tell that's what it's doing. That needs to change.
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Answer by Corvus Belli Online Store
Oct 23, 2023
Thank you for your feedback. We will look into it :)
Dec 11, 2023
 Verified review
Generally good service overall. I'm still waiting to hear back about a piece that was missing from one of my kits, but I understand that they're quite busy with the limited edition orders at the moment.
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Answer by Corvus Belli Online Store
Dec 12, 2023
Hi there! If you don't get an answer, please resend the email to mispack@corvusbelli.com. It is possible that we missed it!
Nov 7, 2023
 Verified review
Great company, love their products. Only issue was that the shipping costs and taxes (which weren’t immediately apparent) were quite high and really pushed up the cost of my purchase unexpectly.
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Answer by Corvus Belli Online Store
Nov 7, 2023
Thank you for your comment. We always try to improve the shipping costs, but these are the best ones we can offer today. Remember that we offer free shipping for a certain purchase amount.
Dec 12, 2023
 Verified review

Never had any problems

Good place to get your infinity fix. Only had one miss packaged item (remotes leg part), and when I reported it to them, they send a replacement for it and have. Been bying from them since 2019
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Answer by Corvus Belli Online Store
Dec 12, 2023
Thank you, you are the best!
Jul 6, 2023
 Verified review

Fast and reliable

Prompt, good communication. Uk shipping quite expensive. I tend to buy from FLG but the 60% Aristeia discount offset the expensive shipping. I barely resisted the tohaa/spiral core bundles too!
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Dec 11, 2023
 Verified review

Link army builder and online store

As a new player, it's difficult to match selected minies into army builder with boxes content from your online store. Is it possible create some kind of link between these two applications?
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Answer by Corvus Belli Online Store
Dec 12, 2023
We are working on it. Soon :D