Review summary
Customers overwhelmingly praise the build quality, materials, fit, and finish of the desks and accessories. Customer service is frequently described as responsive, helpful, quick to resolve issues, and exceeding expectations. The desks' visual appeal, modern look, and elegant craftsmanship are highly commended by customers. Most customers find assembly straightforward and instructions clear. Desk features such as stability, height adjustability, cable management, and accessories are widely appreciated for practicality and user experience. Ordering is described as easy and the website as clear and helpful. A few customers mention some confusion during assembly or a desire for improved guides, and there are some notes about potential areas for improvement in the online ordering process.
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How Trusted Shops prevents fake reviewsReviewsergohide.com
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Verified
Beautiful oak desk. Super happy with the quality and customer service. Would highly recommend if you're looking for a quality sit/stand desk.
Reply from ergohide.com
I sincerely appreciate you taking the time to share your positive review with us. It's always a pleasure to hear from our customers, and your feedback is especially valuable!
Best regards,
Jan, ErgoHide
Verified
Exquisite desk!
Also most of the accessories work great. The support, both pre- and post sales is also top-notch..
Reply from ergohide.com
Thank you for your 5-star rating! We’re thrilled to hear you love your new desk and that you were so satisfied with our team.
Jan, ErgoHide
Verified
Great product, instructions and where to go on the website could have been clearer but very high quality overall and I would buy this again
Reply from ergohide.com
Thank you so much for your feedback! We are already working on improved instructions.
We truly appreciate your support and hope your new desk continues to serve you well!
Best regards, Jan.
Verified
Excellent website and product selection, and no untrue or exaggerated marketing; the table top I got was exactly as good as advertised.
And the overall process of ordering/delivery was smooth and without complications.
Would recommend.
Reply from ergohide.com
I sincerely appreciate you taking the time to share your positive review with us. It's always a pleasure to hear from our customers, and your feedback is especially valuable!
Best regards
Jan
Verified
Ottimo prodotto e servizio clienti top
Molto soddisfatto della scrivania: iIl cassetto estraibile è arrivato in un secondo momento, ma il servizio clienti è stato molto disponibile nel rispondere prontamente alle mie richieste
Reply from ergohide.com
Thank you so much for your wonderful review!
We truly appreciate your kind words and are delighted to hear that your experience with us was excellent.
Your satisfaction means a lot to our entire team.
ErgoHide Team
Verified
Fast delivery, great quality
Great quality desk accessories. The order arrived quickly and well packaged. Exactly as described on the website. Would order again.
Reply from ergohide.com
We’re delighted you had such a great experience! Thank you for the great review!
Jan, ErgoHide
Verified
the best desk ever
I found the perfect desk for my job , many hours spent in the office , i needed something like this
Reply from ergohide.com
We really appreciate your kind feedback! It’s great to know that the desk met your expectations and that you enjoy spending your working hours at it.
We’re very happy to have you as a satisfied customer!
Best regards,
Jan, ErgoHide
Verified
Premium Quality—Worth the Price, Just Tidy Up the Assembly Guide
I’m very pleased with this desk. The build quality feels premium and the support team was great—quick to respond and genuinely helpful. My only gripe is the assembly guide; some steps were confusing and could use clearer diagrams or a video link. It’s also a bit pricey, but in my opinion the materials and stability justify the cost. Overall, I’d buy it again.
Reply from ergohide.com
Thanks for taking the time to share your experience, Daniel! We’re delighted that you’re enjoying your desk and that our team could assist you. We really appreciate your comments about the assembly guide and will work on making it clearer in the future. Your feedback is invaluable, and we’re thrilled to hear you’d purchase from us again! Jan, ErgoHide
Verified
Good product, feels like great quality.
Support is amazing.
Quite expensive. 10% less would feel better to me.
Reply from ergohide.com
We’re really glad to hear that you’re happy with the quality of the product and that our support team made a positive impression. We also appreciate your honest note regarding the pricing.
Thank you for your support!
Kind regards,
ErgoHide Team
Verified
Build quality is super and worth the money - very happy with my purchase!
Reply from ergohide.com
Thank you so much! I’m really glad we could provide you with such an excellent desk — and thanks a lot for sharing a photo of your setup, it looks fantastic! Enjoy the desk! 😊
Best regards,
Jan, ErgoHide
Verified
Website was easy to navigate and clear as to what the options were
Reply from ergohide.com
Wow, thanks so much for the 5 stars! We really appreciate your support.
Best regards,
Jan
Verified
Beautiful ergonomic desk top with large notch in the curved cutout at the front, it works well. Charging point for mobile phone is hard to find, but can be used. All in all a functional and beautiful height-adjustable desk.
Reply from ergohide.com
Thank you very much for your positive review and this photo of you fantastic setup! We’re glad to hear that you find your ergonomic desk both functional and beautiful.
Regarding the issue with the charging point, we have sent you an email with additional instructions to help make it easier to use.
We truly appreciate your feedback and are happy that you’re enjoying your height-adjustable desk!
Warm regards,
Ergohide Team
Verified
Great customer service. Easy setup and stable desk. Very minor thing: large yellow mouse pad could be improved, it is not so pretty. Thank you very much!
Reply from ergohide.com
Thank you for sharing your wonderful review. It’s both a confirmation of our good work and a motivation for the future.
Wishing you lots of joy with your new desk.
Best regards,
Jan, ErgoHide
Verified
Great products and customer service
Responsive to finetuning and other requests and great materials received. So good customer service and products, as you would expect based on their website. Would definitely buy here again
Reply from ergohide.com
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with our products and customer service. Your feedback means a lot to us!
Jan, ErgoHide
Verified
Complimentary cup holder
This ErgoHide order was for a cup holder.
The cup holder was supplied as a complimentary gift as an apology for a previously supplied faulty item.
Reply from ergohide.com
We really appreciate your feedback - I am glad we could solve the issue and hopefully your coffee is now always at hand when you are sitting behind your desk!
Team ErgoHide
Verified
Excellent product, great customer service. Some supply issues with accessories delayed order completion but apart frome that very happy with Ergohide and their desk.
Reply from ergohide.com
Thank you for your review! We’re glad to hear that you’re happy with the product and our customer service.
We truly appreciate your understanding regarding the accessory delays—we always strive to overcome such challenges as much as possible and be there for our customers every step of the way.
Team ErgoHide
Verified
Lovely desk, excellent quality, accessories very well thought through, outstanding customer care
Reply from ergohide.com
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with our products and customer service. Your feedback means a lot to us!
Jan, ErgoHide
Verified
Generally happy with the desk. Only issue is that some holes for accessories are not in the right place.
Reply from ergohide.com
I’m glad to hear you are satisfied with your desk, and I hope you will get back to us by replying to our email regarding assistance with the issues you mentioned.
Best regards,
Jan, ErgoHide
Verified
Great service and really good quality product. Highly recommend.
Reply from ergohide.com
Thank you for taking the time to share your wonderful review. It’s not only a great recognition of our work, but also a motivation to keep improving and striving for excellence in the future.
Big thanks also for recommending us!
Jan, ErgoHide
Verified