Review summary
Customers overwhelmingly praise the high quality, durability, and performance of the products. Fast, reliable shipping is frequently highlighted as a positive aspect of the customer experience. Customer service is described as professional, responsive, and helpful, contributing to a positive overall experience. Customers appreciate careful, secure, and attractive packaging, often mentioning it as a sign of quality. A wide assortment and innovative designs are highly valued by customers, who find the product range impressive and inspiring. Customers generally find the ordering process simple, though a few note website or minimum order challenges.
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just perfect
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Thank you so much for your positive feedback!
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Muy bien todo
El pedido llegó en perfecto estado y con seguimiento en todo momento. Los moldes de la calidad esperada, extraordinarios.
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The updates about the package are good but i choose to let it deliver at home because i was home but it was delivered at a delivery point
Reply from Silikomart
Thank you for your review and for choosing Silikomart! We're glad to hear the tracking updates were helpful.
We sincerely apologize for the inconvenience regarding the delivery. We understand how frustrating it can be when a package is redirected to a pickup point despite selecting home delivery — this is not the experience we want for our customers.
This type of issue is typically managed by the courier, but we take your feedback seriously and will report it to ensure better adherence to delivery preferences in the future. Should you experience any similar issues, please don't hesitate to contact our customer service team — we'll be happy to assist you promptly.
Best
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Thank you so much for your positive feedback!
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Thank you so much for your positive feedback!
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I bought the non-stick pan recommended by chef Andrea Tortora during his workshop in Brazil. I followed all the instructions and preparation instructions to the letter, and I've already baked pandoro twice (the dough was wonderful, but it stuck to the sides of the pan). This is nothing like what the chef showed in his course – that the pandoro would come out without sticking to the sides of the pan. Now I'm wondering, what am I going to do with all 10 pans? I bought them in Europe and brought them to Brazil.
Reply from Silikomart
Thank you for reaching out and sharing your feedback. We are very sorry to hear about the difficulties you are experiencing.
Please contact our dedicated Customer Service team at customer.service@silikomart.com
Please include your original order details. Our team will look into your case.
Best regards,
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Thank you so much for your positive feedback!
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Fantastic service, fast responses, very helpful service and great products!
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Thank you so much for your positive feedback!
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Amazing
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Feel free to share with us more photos :)
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Exclusive designs and excellent quality.
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Thank you so much for your positive feedback!
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