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Review summary
Customers overwhelmingly praise the high quality, durability, and precision of Silikomart's products. Fast and efficient shipping is frequently mentioned and highly valued by customers. Customer service is widely seen as responsive, professional, and helpful. Additionally, customers appreciate secure, careful, and attractive packaging. The ordering process is generally easy, though some mention website or minimum order difficulties. Some customers experience delivery issues, such as expensive fees, minimum amounts, or missed home delivery.
This text was automatically created by an AI system from user reviews.
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Zeer goede kwaliteit.
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Very satisfied with delivery , only did not manage to track parcel but it was waiting for me when I arrived at the hotel, thank you for this promotion service
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Todo fue perfecto. Facilidad de compra, rapidez en el envio. Eleccion de dia de entrega. Todo perfecto! Gracias
Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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just perfect
Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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Thank you so much for your positive feedback!
Team Silikomart
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Muy bien todo
El pedido llegó en perfecto estado y con seguimiento en todo momento. Los moldes de la calidad esperada, extraordinarios.
Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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The updates about the package are good but i choose to let it deliver at home because i was home but it was delivered at a delivery point
Reply from Silikomart
Thank you for your review and for choosing Silikomart! We're glad to hear the tracking updates were helpful.
We sincerely apologize for the inconvenience regarding the delivery. We understand how frustrating it can be when a package is redirected to a pickup point despite selecting home delivery — this is not the experience we want for our customers.
This type of issue is typically managed by the courier, but we take your feedback seriously and will report it to ensure better adherence to delivery preferences in the future. Should you experience any similar issues, please don't hesitate to contact our customer service team — we'll be happy to assist you promptly.
Best
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Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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I bought the non-stick pan recommended by chef Andrea Tortora during his workshop in Brazil. I followed all the instructions and preparation instructions to the letter, and I've already baked pandoro twice (the dough was wonderful, but it stuck to the sides of the pan). This is nothing like what the chef showed in his course – that the pandoro would come out without sticking to the sides of the pan. Now I'm wondering, what am I going to do with all 10 pans? I bought them in Europe and brought them to Brazil.
Reply from Silikomart
Thank you for reaching out and sharing your feedback. We are very sorry to hear about the difficulties you are experiencing.
Please contact our dedicated Customer Service team at customer.service@silikomart.com
Please include your original order details. Our team will look into your case.
Best regards,
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Reply from Silikomart
Thank you so much for your positive feedback!
Team Silikomart
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Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
Silikomart
- +390415190550
- www.silikomart.com/en
- customer.service@silikomart.com
- PIANIGA (Venezia), ITA
About
Silikomart
Silikomart is a leading company in the production of silicone, Tritan, and TplusX molds and kitchen accessories for both professional and home use, with a history rooted in passion, innovation, and qu...
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