Certified since: Jun 20, 2025
The Trustmark indicates trustworthy online retailers.
- Verified identity
- Encrypted data transfer
- Clear ordering process
Trusted Shops Buyer Protection
This company offers Trusted Shops’ buyer protection up to €2,500. Find out
Review summary
Customers consistently praised the fast delivery, high product quality, and straightforward assembly process. Many also highlighted the efficiency, helpfulness, and responsiveness of customer support, as well as clear and prompt communication. Most orders arrived as expected. However, some customers experienced delivery delays or a lack of tracking updates, minor product issues, or found the assembly process difficult due to missing or mismatched parts. There were also reports of unresponsiveness or unresolved issues from customer support, communication difficulties, and instances where incorrect or incomplete items were received.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsMysteel.ie
(6)
(0)
(1)
(4)
(32)
Verified
What a great experience in a world where experiences aren't always great. The containers arrived as raw steel a few days ago, they went together fairly easily and they are now all planted up and in position and doing their jobs. The patina has begun to emerge and cortan look is starting to come through, so I'm very happy. The shipping was incredibly quick, first of all to be shipped and second of all the amount of time it took to ship the items. So very happy with my purchase.
Reply from Mysteel.ie
Dear Paul,
Thank you for your wonderful review. We’re so pleased to hear that the planters arrived quickly, were easy to assemble, and that you’re already enjoying the emerging corten patina. It’s great to know you’re so happy with your purchase.
Verified
Bent tab lifting a panel out of the package …
When lifting a panel out of the packaging, on account of the way they were packed, I bent a tab meaning when I assembled the planter one of the corners did not align fully. To fix it I would need to disassemble and reassemble.
Reply from Mysteel.ie
Dear John,
Thank you for your review and for sharing your experience. We are sorry to hear that a tab bent during unpacking and that this affected the alignment of one corner during assembly. We appreciate you pointing this out and take your feedback to heart as we continue to improve our packaging and product quality.
Verified
Good products, well priced
The products are as described and represent good value. The steel garden steps are relatively east to assemble, though the bolts supplied are very short!
Reply from Mysteel.ie
Dear John,
Thank you very much for your positive review and for sharing your experience. Great to read that the steel garden steps meet your expectations and offer good value. We appreciate your remark about the short bolts and will take this into account as we continue to improve our products.
Verified
very speedy delivery dropped to the and package came on a pallet intact. product is very strong and easy to put together
Verified
Excellent product. Exactly as I ordered. And a quick delivery
Reply from Mysteel.ie
Dear Frank,
Thank you for your wonderful review. We are delighted to hear that the product was exactly as ordered and that the delivery was quick. Enjoy your order.
Verified
Very fast delivery to Ireland. Well packed too.
Reply from Mysteel.ie
Dear Helen,
Thank you for your wonderful 5-star review. We’re delighted to hear that your order arrived in Ireland so quickly and that everything was well packed.
Verified
Great product, fast shipping
Reply from Mysteel.ie
Dear Leanne,
Thank you for your 5-star review. We’re delighted to hear that you’re happy with the product and that your order arrived quickly.
Verified
Excellent communication and prompt response, delivery was good, arrived safely
Reply from Mysteel.ie
Dear Ciaran,
Thank you very much for your great review. Wonderful to hear that our communication was clear and quick, and that your order was delivered safely and on time.
Verified
Very good very quick
Verified
Fast, good quality product.
Reply from Mysteel.ie
Dear Kieran,
Thank you for your positive review. Great to read that you are happy with the fast delivery and the quality of the product.
Kind regards,
Team MySteel
Verified
Great solid product!
Would have been good to get the self tapping screws as well. I see you only sell 200x where as only needed 8!
Thanks guys from Ireland.
Reply from Mysteel.ie
Dear Maximilian,
Thank you very much for your positive feedback from Ireland, wonderful to hear the product itself is solid and to your liking. We also really appreciate your note about the self-tapping screws and the large pack size; input like this helps us to keep improving our range.
Kind regards,
Team MySteel
Verified
Quality of product is excellent, but base plate needs more bolts to avoid sagging in the middle.
Better information on progress of order
Reply from Mysteel.ie
Dear raymond,
Thank you for your positive review and the compliment about the product quality. We really value your suggestions regarding the base plate bolts and the order progress updates, and we will certainly use this feedback to further improve our products and service.
Kind regards,
Team MySteel
Verified
Easy to work with. This was a test order. Now will order the rest!
Verified
The efficiency is superb
That’s goes for both the product and the customer service
Brilliant company to be dealing with Thank you
Reply from Mysteel.ie
Dear Tatyana,
Thank you so much for your wonderful review. Fantastic to hear that you are so pleased with both the efficiency of our products and our customer service. We really appreciate your kind words and hope to be of service to you again in the future.
Kind regards,
Team MySteel
Verified
Good quality and service
Even though our order was initially delivered to the wrong address, MySteel went above and beyond to help us. When the items couldn’t be recovered, they responded promptly and sent a replacement batch, which arrived correctly. We’re very happy with the product — top-notch quality and really easy to assemble.
Reply from Mysteel.ie
Dear Lenro,
Thank you very much for your review.
We’re delighted to hear that you’re happy with the product quality and that assembly was easy. We also want to thank you again for your flexibility during the delivery issues, because you were so understanding, we were able to resolve everything smoothly. Enjoy your purchase, and we hope to welcome you again in the future.
Kind regards,
Team MySteel
Verified
Quality product,
Verified
Speedy Delivery, good value, very easy assembly and it was exactly what we wanted.
Reply from Mysteel.ie
Dear Sean,
Thank you very much for your wonderful review. Great to hear that the delivery was quick, the product offers good value, was easy to assemble and matches exactly what you had in mind. We wish you lots of enjoyment with your planter.
Kind regards,
Team MySteel
Verified
Order delivered to ireland in just under a week on a pallet. Well packed etc and everything as ordered, no issues to teport
Reply from Mysteel.ie
Dear Michael,
Thank you very much for your positive review. Great to hear that your order arrived in Ireland so quickly and well packed, and that everything was as expected. We hope you enjoy your purchase!
Kind regards,
Team MySteel
Verified
The ordering process was easy but tracking of the delivery was very difficult. The courier details provided to track the order didn’t work. Our delivery arrived a week later than advised at time of order
Verified
Quick delivery, sturdy and good quality. The support team answered my delivery question within 5 minutes of sending an email. Great overall service
Reply from Mysteel.ie
Dear Enda,
Thanks a lot for the 5-star review! ⭐️
Great to hear everything arrived quickly, feels sturdy, and meets your quality expectations. And love that our support team could answer your delivery question within 5 minutes, exactly how it should be. Enjoy your purchase, and if you ever need anything else, MySteel is happy to help!
Kind regards, Team MySteel
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Contact
Mysteel.ie
Visit websiteAbout
Mysteel.ie
At MySteel Dutch Products, we believe in the power of durable, high-quality steel products that enhance outdoor living and elevate interior spaces. Since 2019, we’ve grown into the go-to specialist fo...
This company has linked Trusted Shops profiles.
