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Top positive review
Jun 14, 2023
Verified review
Rather surprised that the torte arrived unscathed. I was anticipating the torte itself would be in pieces from its quick shipment from Vienna to North Carolina. The wrapping for shipping was damaged but both the artist box and torte were intact. A grand experience to enjoy the texture and subtle flavors of the Hotel Sacher Torte. Only actually being within the ambiance of the Hotel Sacher would add to the enjoyment of the torte. Thank you!
Sehr geehrte Frau Haase,
wir bedanken uns recht herzlich für das lobende Feedback und freuen uns schon auf Ihre nächste Bestellung.
Beste Grüße aus Wien, Ihr Sacher-Team
Jun 22, 2023
Verified review
The tortes arrived in Switzerland on time
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Answer by shop.sacher.com/en
Jun 26, 2023
Dear Mrs. Singh,
thank you for your lovely review and your order!
We hope to welcome you back to our Online-Shop in the not too distant future!
Kind regards from Vienna, Your Sacher-Team
Dec 13, 2023
Verified review
Cake arrived in great condition.
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Answer by shop.sacher.com/en
Dec 15, 2023
Dear Mr. Bryce,
thank you for your lovely review and your order!
We hope to welcome you back to our Online-Shop in the not too distant future!
Kind regards from Vienna, Your Sacher-Team
Dear Mr Weiwers,
thank you for your lovely review!
We hope to welcome you back to our Shop soon!
King regards from Vienna, Your Sacher-Team
Oct 3, 2023
Verified review
Fast and good service
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Answer by shop.sacher.com/en
Oct 5, 2023
Dear Mrs. Stehr,
we would like to thank you very much for your purchase as well as sharing your impressions with us, which is highly appreciated.
We hope to welcome you back to our Shop in the not too distant future!
Kind regards, Your Sacher-Team
Dec 6, 2023
Verified review
All goes ok Thanks
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Answer by shop.sacher.com/en
Dec 15, 2023
Dear Sir, dear Madam,
we would like to thank you very much for your purchase as well as sharing your impressions with us, which is highly appreciated.
We hope to welcome you back to our Shop in the not too distant future!
Kind regards, Your Sacher-Team
Dec 16, 2023
Verified review
best all-around
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Answer by shop.sacher.com/en
Dec 19, 2023
Dear Sir or Madame,
thank you for your lovely review and your order!
We hope to welcome you back to our Online-Shop in the not too distant future!
Kind regards from Vienna, Your Sacher-Team
Dear Ms Sabler Landesmann,
thank you for your feedback!
All the best! Your Sacher-Team
Dec 5, 2023
Verified review
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Answer by shop.sacher.com/en
Jan 30, 2024
Der Ms Maltoni,
thank you for your lovely review!
We hope to welcome you back to our Shop soon!
King regards from Vienna, Your Sacher-Team
Oct 23, 2023
Verified review
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Answer by shop.sacher.com/en
Oct 25, 2023
Dear Mr Gomez,
Thank you for your feedback!
We hope to welcome you back to our Shop soon!
All the best! Your Sacher-Team
Jul 1, 2023
Verified review
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Answer by shop.sacher.com/en
Jul 4, 2023
Thank you for your feedback!
All the best! Your Sacher-Team
Jun 17, 2023
Verified review
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Answer by shop.sacher.com/en
Jun 19, 2023
Dear Mr. Beckerling,
Thank you for your feedback!
All the best! Your Sacher-Team
Jun 14, 2023
Verified review
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Answer by shop.sacher.com/en
Jun 19, 2023
Dear Mrs. Modric,
Thank you for your feedback!
All the best! Your Sacher-Team
May 17, 2023
Verified review
We had a problem with delivery date, not due to Sacher, but anyway a problem
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Answer by shop.sacher.com/en
May 22, 2023
Dear Mr. Mancini,
thank you for your feedback, from which we can see that your purchase was not entirely satisfactory.
We are of course working on improving the shopping experience in the future.
Yours sincerely, Your Sacher Team
Aug 27, 2023
Verified review
The item has not be seliverd in…requested day
The item has not be seliverd in requested day
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Answer by shop.sacher.com/en
Sep 14, 2023
Dear Mrs Notar,
thank you for your feedback, from which we understand that your purchase was not entirely satisfactory.
We would appreciate if you could provide us with more details so that we can try to improve the shopping experience in the future.
Yours sincerely, Your Sacher Team
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