Watchard.com
Reviews:

16,795 total reviews across 13 markets 4,294 reviews in the last 12 months

4.37

Good

16,795 total reviews across 13 markets4,294 reviews in the last 12 months
5
78 %
4
7 %
3
2 %
2
2 %
1
12 %

Certified since: Oct 21, 2021

The Trustmark indicates trustworthy online retailers.

watchard.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out

Review summary

Many customers praise the fast shipping, attractive pricing and discounts, high product quality and authenticity, secure and appealing packaging, accurate product descriptions, and the personalized engraving option. Prompt and helpful customer service is also appreciated by numerous buyers. However, some customers report issues such as shipping delays or courier problems, dissatisfaction with product condition or mismatches, inadequate or damaged packaging, misleading photos or descriptions, and skepticism about deals. There are mixed experiences with customer service, including poor communication and lack of follow-up. Problems with product availability, such as out-of-stock items after ordering, are mentioned, and some customers are disappointed when the engraving feature is either a card or missing entirely.

This text was automatically created by an AI system from user reviews.

Was this information helpful to you?

Authentic reviews from real people.

How Trusted Shops prevents fake reviews

ReviewsWatchard.com

(501)
(71)
(94)
(297)
(3331)
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
Make an offer in the style of "G-shock action 10%" and people will jump on it totally. They are the best watches in the world. I would definitely buy another. Or if you named the g shock dw 6900 mission impossible 2 watches and sold them as the ones Tom Cruise has in that movie. You would easily sell these watches 10 times over soon. Just make it somehow cool. Some mission impossible collection.
Automatically translated from Czech
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

1. Contact with customer service was surprisingly good until the purchase - then I sent emails, they were read and no one responded. Post-purchase service is lacking.

My opinion would be rather positive 5/5, but there were several shortcomings that need improvement. 1. Contact with customer service was surprisingly good until the purchase - then I sent emails, they were read and no one responded. Post-purchase service is lacking. 2. Problem with issuing the discount voucher (I used the price negotiation function) at one of your stores and was asked to switch to another. 3. No one responded to the "price negotiation" until I called. 4. No possibility to purchase a nice ring box for the engagement ring immediately. The one with the large banore logo is to be discarded right away.
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

RECOMMEND!

I recommend both the store and the watch! A very versatile watch for any occasion from a brand with exceptional history and philosophy. The white, simple, classic dial will match both sportswear and casual attire, I think even with a blazer and white shirt it will work excellently. The bracelet perfectly complements the whole. Additionally, the gadget-like tritium indexes and precise Swiss mechanism make it a true GADA (go anywhere, do anything) watch.
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Satisfied :)

Order processing was very swift. Regarding the watch, I have been using it for a week and so far I am very satisfied. I was concerned that it would look “bulky” on the wrist (I have a rather slender wrist) but it looks very sleek. The watch works flawlessly. I used it for running, walking, and cycling, and it performed excellently. I definitely recommend it 🙂
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

najlepšia cena, rýchle dodanie.. skvelý e-shop

náhodne som našiel hodinky, ktoré som na internete hľadal v tomto obchode najlacnejšie.. objednal som si ich a neskôr prečítal množstvo negatívnych recenzií, pričom som až tŕpol, či mi prídu.. prišli na tretí deň (presne tak, ako mi to zobrazovalo pri objednávaní).. všetko bolo v absolútnom poriadku!! hodinky originál zabalené, dodanie super-rýchle, cena najlepšia na našom trhu.. som maximálne spokojný a i v budúcnosti nebudem mať najlepší problém si z tohto e-shopu niečo objednať.. ďakujem
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The site itself was okay, perhaps more digitalization would have been better. I placed an order and paid for a watch (unfortunately, I returned the watch), but to check the status of the order, I needed to use the order number from the payment confirmation email. After the order, I created an account, but the e-watches page did not integrate the order made before creating the account into that account. It's not a tragedy, but it would have been simpler if the order were included in my account.
Automatically translated from Romanian
Community member 
2 Reviews
Cross-market review
 Verified
Cross-market review
The ordered watch arrived on time, it's even more beautiful than described (the dial is mother-of-pearl, not plain white). Only note: the instruction manual is in Polish and does not include precise information about the watch model I purchased. It would be useful to add an English translation and specify more information about the purchased model.
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The watch itself is very nice, but the packaging method for shipment is a mistake. The watch was packed in a cardboard sleeve that was damaged because it was thrown into a piece of air-filled plastic and then thrown into a larger box. The box was sealed with a single layer of tape that came loose, and when I received the package, I thought someone had simply taken the watch out - or perhaps it had fallen out during transport - the hole was so big... For this price, I expected better quality regarding the protection and packaging - especially since I wrote a request in the notes for nice packaging, as it is a gift. I also did not receive any proof of purchase. Probably the receipt fell out through the mentioned hole.
Automatically translated from Polish

Reply from Fabrykazegarkow.pl

Thank you very much for your feedback and we apologize for the way the package was wrapped. Such a situation should not occur - we will forward your comments to the warehouse to eliminate similar cases in the future. We also want to clarify that the proof of purchase is sent only by email and is not included in the package. We will contact you by email to offer a discount as an apology for the inconvenience caused.
Automatically translated from Polish
Community member 
5 Reviews
Cross-market review
 Verified
Cross-market review

Trusted Store

Transport, price, and product excellent. The watch is exceptional with a slightly larger diameter for those who prefer it, excellent design, the dial and indices are very legible both day and night. The accuracy of the watch is very good. I recommend the store, services, and eCeasuri products. I have also bought other watches from them and have been very satisfied; plus, they have discounts of 10 or 15%!!!
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Watch MK7522

I am very satisfied with the purchase of this watch (MK7522), it is absolutely stunning, very elegant and exactly as in the presentation - being 100% original. The superior quality is evident, and the delivery was extremely quick after placing the order on the site.
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
I asked about my order (terrified by the comments read about the company from the past few months, after having already paid for the order) and received a quick and clear response. The order was delivered on time. I can recommend with a clear conscience
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Watches..!

☑ expand the offer ☑ lower prices ☑ build in the middle of Prague the "Palace of Wristwatches", which by its significance would entirely overshadow: ● Las Vegas; ● Luxury tourism in wealthy Arabia; ● and last but not least, the consumption of ice cream in Paris on Champ-de-Mars under the Eiffel Tower.
Automatically translated from Czech
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

I RECOMMEND despite a small slip-up

I ordered two watches that were supposed to arrive the next day. In essence, shortly after placing the order, I received an email stating that we are doing what we can, but the order's fulfillment might be slightly delayed. It’s understandable, May holiday, maybe half the team is on vacation. Then an email came saying, unfortunately, one of the ordered watches is not in stock. Well, I think it's understandable... it happens. I received one watch. And for the one that wasn't available, I received a refund WITHOUT ANY TROBLEM. So inventory status needs improvement. The rest is perfectly fine. Despite a small slip-up, I RECOMMEND.
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Excellent services and high-quality products – Highly recommended!

I would like to express my special appreciation for the online store eceasuri.ro for the professionalism and high standards demonstrated throughout the entire purchase process. The quality of the services offered deserves a maximum rating of 5 stars. Among the defining elements that justify this positive review are: Superior product quality: The products sold fully comply with standards of conformity and authenticity, offering the certainty of a safe purchase. Prompt delivery: The processing of the order and its handover to the carrier were carried out in an extremely short period, demonstrating efficient internal logistics. Various and flexible payment methods: The platform offers customers a wide range of payment options, optimized to support buyers and ensure financial flexibility. In my last order, I purchased a Timex Expedition North Tide-Temp-Compass watch, with which I am completely satisfied. The device stands out for its aesthetic appearance, robust construction, and precision finishes. From a technical point of view, its complex functionalities (tide, temperature, and compass indicators) operate flawlessly, confirming an excellent price-quality ratio. Important mention regarding the delivery service (independent of the merchant): The only unpleasant incident of this experience is not attributable to the eceasuri.ro store, but exclusively to the courier operator. The person who made the delivery to the Easy Box removed the watch from the protective packaging for transport and placed it directly in the box, leaving the outer box torn aside, most likely due to space management considerations in the drawer. This practice by the delivery person is completely unprofessional and non-compliant with parcel handling norms. However, given that this deficiency is strictly a matter of third-party logistics, the store's performance cannot be overshadowed. For eceasuri.ro, a top rating: Full 5 stars!
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The watch in the presentation is different; what I received is similar but not identical! I wouldn't be surprised if it's a fake! I'm a person with money, but I'm cautious. My intention was to buy another much more expensive watch, and I wanted to see how serious you are, that's why I chose this model, which I wear to work, where I didn't wear one before. Surely, the watch I want, I won't buy through you. I'm not an enthusiast, but I also have an old Atlantic, mechanical, inherited from my grandfather, a Longines Avigation BigEye, bought a year ago, and a Swatch Irony Aluminium from 2003, with which I've done all the ridge trails in this Romania. That's to let you know that I'm not a connoisseur, but what I like, I buy! It's a Timex watch that I like, it's more expensive than what I took now, but I like it, however, I don't trust online commerce, and after the experience with you, it seems my fears are justified.
Automatically translated from Romanian

Reply from eCeasuri.ro

We are sincerely sorry that the product you received did not meet your expectations and that this experience affected your trust in us. We want to emphasize that we exclusively sell original watches, and to clarify any misunderstanding, we will contact you via email and try to find a suitable solution.
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Jó ár/érték arány

Az óra a leírásnak megfelelő és annak megfelelően érkezett. Több kommunikáció lehetne, illetve a gravírozást jobban ki kellene fejteni, az óra helyett egy gravírozott kártyát kaptam és utólag még el kellett mennem gravíroztatni (üveg hátlapos, de a csattra simán ráfért). Összességében elégedett vagyok, szerintem fogok még innen rendelni.
Community member 
4 Reviews
Cross-market review
 Verified
Cross-market review
Obchod je výborný a ponúka široký sortiment produktov. Za nevýhodu však považujem nedostatočnú komunikáciu. E-maily pravdepodobne nikto nečíta, pretože na otázky neprichádzajú žiadne odpovede. Telefonická zákaznícka podpora síce prijme informácie a prisľúbi spätný telefonát s odpoveďou na položenú otázku, no nakoniec sa už nikto neozve.
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
The "engraving" option is not clear; it seems that it is engraved directly on the watch, but in fact, a card with a personalized message is printed. It should more correctly state that a greeting card with a message is added, not engraving, which is something entirely different.
Automatically translated from Romanian
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review
I really like the very large selection of watches in a wide financial range from cheap to expensive, there's always something to choose from, and after selecting the product and paying, I received the shipment within two days.
Automatically translated from Polish
Community member 
1 Reviews
Cross-market review
 Verified
Cross-market review

Very prompt, communicative, and helpful!

Very prompt! I received help and understanding for the delivery of a product that was also engraved, intended to be given as a gift to my father! It arrived sooner than the initially set date, just because I asked for it, and they did everything possible to assist me! It was my first experience with them, a very, very good one! Congratulations to the team!
Automatically translated from Romanian

To Verify Authenticity

Verified Reviews

Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.

Imported Reviews

They are not included in the overall rating. No verification measures have been taken.

Cross-market reviews

Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.

Local score

4.46
Good
1,987 total reviews112 reviews in the last 12 months

Contact

Watchard.com

Visit website

About

Watchard.com

This is an established online shop specialising in watches for men, women and children from a range of popular brands. Genuine Swiss, Japanese, American and German wristwatches. Manufacturer’s warrant...

This company has linked Trusted Shops profiles.

Show all profiles