Review summary
Customers consistently praise the fast delivery, with many highlighting quick order fulfillment. Product quality is generally well-received, as most items arrive as described and in good condition. Competitive and sharp pricing is also appreciated by many shoppers. The website is found to be clear and convenient by some users, and the packaging is commonly described as neat and protective. Customer service is often noted for its responsiveness. However, a minority of customers report delivery delays and discrepancies with promised timelines. There are rare mentions of packaging or damage issues, and some feel that rising rates and delivery costs can negate the price advantage. Several reviews mention missing items, incorrect shipments, or complications with handling multiple orders. Some customers find the website navigation confusing or the product instructions unclear. While customer service is generally positive, notable complaints include a lack of empathy or inadequate follow-up.
This text was automatically created by an AI system from user reviews.
Was this information helpful to you?
Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsBoxmarket
(14)
(5)
(16)
(32)
(278)
Cross-market review
Verified
Cross-market review
Overall, everything was okay. It was said that the shipment would be within 24 business hours, and I feel it should have been a day earlier. But this is also how DHL operates. I found out it was supposed to arrive on Wednesday, and since I wasn't there, I moved it to Thursday, but it still came on Wednesday when I wasn't there. But never mind, everything's okay.
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Good quality boxes at a sharp price
Already ordered 2 times and I am super satisfied! Fast delivery, well packaged when it arrives. Ordered packaging boxes in different sizes and they are really of good quality. The price is also really sharp. For someone like me with a small business, they offer the perfect solution - sharp price and you don't need to buy a huge quantity all at once. Highly recommended!
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
OK
Everything is fine. Just a small note for the future. When packaging foam, you can add a rigid material so the foam does not deform when it is in the form of flat sheets.
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
The boxes are of very good quality, solidly made and durable. They are ideal for size A in Paczkomaty InPost. Everything matches the description, definitely recommended!
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Thank you for the fast delivery. Everything is fine.
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Tracking number doesn't show at all. But fast delivery. website is not very good. Sometimes it jumps to another market instead. Many variety of products. Love it.
Cross-market review
Verified
Cross-market review
The shipment arrived swiftly. The envelopes are as expected or even better :)
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
All's well that ends well
Slight issue with the carrier's identity and delivery address, so it was difficult to track the package, but the order finally arrived.
No problem regarding the contents of the package: complete and in good condition
Automatically translated from French
Reply from Boxmarket
We are pleased that your order met your expectations. Every comment about our services motivates us to improve.
Automatically translated from French
Cross-market review
Verified
Cross-market review
D14 envelopes are of very good quality
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Generally, I have no objections to the order, although the delivered kangaroo envelopes are very crumpled, bent corners, etc. It doesn't bother, but it shouldn't look like that.
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
the speed of the order
Automatically translated from Italian
Cross-market review
Verified
Cross-market review
Always fast, efficient, and good boxes at good prices
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
Good quality boxes we've been using for years.
Automatically translated from Dutch
Cross-market review
Verified
Cross-market review
Recommend
Super, recommend
Automatically translated from Polish
Cross-market review
Verified
Cross-market review
I prefer to use a credit card with a n unknown foreign website. But everything was fine
Reply from Boxmarket
HI, there should be option to pay by PayPal :)
Cross-market review
Verified
Cross-market review
Serious company, fast shipping
But GLS transport leaves much to be desired, the neighbor was supposed to deliver at home, it was placed at a pickup point without informing me, the rates are not the same at home and at the pickup point, it's the only regrettable issue
Automatically translated from French
Reply from Boxmarket
Thank you for your feedback. We try to improve every day.
Automatically translated from French
Verified
I always order packages from your shop. Everything was perfect.
Cross-market review
Verified
Cross-market review
Cross-market review
Verified
Cross-market review
Cross-market review
Verified
Cross-market review
I rate the purchase of cardboard shelves very positively
I am very satisfied with the service in the online store. The order was sent quickly and on time. I highly recommend shopping at Boxmarket. Good quality product.
Automatically translated from Polish
To Verify Authenticity
Verified Reviews
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.Imported Reviews
They are not included in the overall rating. No verification measures have been taken.Cross-market reviews
Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Local score
4.73
Excellent15 total reviews11 reviews in the last 12 months
Contact
Boxmarket
- +48221881448
- boxmarket.eu/hu
- info@boxmarket.eu
- Brwinów, POL
About
Boxmarket
This company has linked Trusted Shops profiles.
