Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Top positive review
Jul 5, 2023
Verified review
Bought the model for HMS Bounty, the pictures on box showed reefing lines on 7 sails stating that the kit was complete as per picture on the box. The reefing lines were not included as advertised, I bought this model based on the picture as I preferred the reeflines as shown compared to other models I had looked at that didn't include them. It was very disappointing that the pictures are misleading and at no point in the instructions does it say they aren't included. Contact with the company states otherwise and will not resolve issue of misleading packaging. I was directed to the instruction book regarding the issue but there is no information in the instructions to say they are not included and need to be purchased separately. A disappointing end to a near completed project.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for artesanialatina.net/en/
Filter
Rating
Sort by
Relevance
Apr 12, 2024
Verified review
I have over 30 years building model ship experience.(recently your Marina II.)My latest is your Mississippi. I was disappointed that there is not a parts list iincluded in the kit. Your downloaded instructions give a few details but lack most information on small metal pieces and wooden pieces for planking, wall corners, etc. Also very confusing is the rigging detail, particularly on how and where to tie down the lines. I am sure I can figure it out, but should my kit have included a parts list ??? All in all, your kits are good quality, but the missing parts list is a major inconvenience. Andy Samuto
Report review
Apr 18, 2024
Verified review
Great products and support
I am building my 10th model ship from Artesania Latina and my first in the advanced level. I am very inpressed in the quality of all the parts and pieces. The laser cuts are true, pretty easy to separate for the sheets and always fit. On two models, I was missing some parts. I told them that it might have by fault for having lost the items. In response, they sent my the parts in question, no charge for the parts or shipping. That is very commendable and a mark of their dedication to customer satisfaction.
Report review
Apr 13, 2024
Verified review
Artesania Latina is good to deal with, quick response after you have completed the order. But pay for express shipping, costs little but shortens the waiting time for the goods by weeks.
Report review
Apr 9, 2024
Verified review
Quality kits and instructions. Quick and accurate deliveries
Measures have been taken to ensure that the published reviews only originate from consumers who have actually used or purchased the products or services.
Imported Reviews
They are not included in the overall rating. No verification measures have been taken.