GreenlandMX.eu

Reviews:

Gracias por evaluar su experiencia y permitirnos mejorar nuestro servicio. Hemos comprobado que usted adquirió dos referencias originales del grupo KTM que presentan un plazo de aprovisionamiento de 5-7 días laborables. Lamentablemente hubo un ligero retraso suplementario de 4 días laborables que se le indicó por email los primeros días tras su compra y por ello le pedimos disculpas. Respecto a la devolución, tal y como indican nuestras políticas de devolución, nuestra empresa no gestiona las devoluciones fuera de Europa con nuestra propia agencia, pero puede gestionarlo usted mismo sopesando los costes de envío y aduanas correspondientes. Esperamos haber resuelto sus dudas, sino es así, puede contactarnos a info@greenlandmx.com. Un cordial saludo por parte del equipo GMX.

Gracias por contactarnos y compartirnos su experiencia. Hemos comprobado que su pedido fue expedido el 15 de noviembre y entregado al día siguiente. Nuestro servicio de atención al cliente le ha enviado toda la información, incluido el comprobante de entrega. Un cordial saludo del equipo GMX

Thanks for share your experience keeping us informed about your case. We have checked you bought a kit (helmet+googles) with a web edition mistake in googles model so we have proposed you a reduction on these if you decided to keep them. As you has refused this option we have informed you had always the possibility to return the complete kit. Unfortunately you have used the helmet after being informed of these conditions, so a return was impossible taking into account the kit is sold as a single unit, and used products are in no case refundable. In no case our team have treated you in a disrespectful way, you have just been informed about the conditions of sale and your responsibility as a consumer. Best regards from the GMX team.

Thanks for sharing your experience and keeping us informed. We have checked your order's expedition has been delayed because some brands have arrvied later than expected and for that we apologises. We will try very hard to avoid this kind of problem in the future. Your GreenlandMX Team

Bonjour che client, Votre commande a été expédiée avec un retard de 2 jours, tenant compte qu'il s'agit des pièces d'origine KTM (5-7 jours ouvrables pour son approvisionnement). Malheureusement, la commande a été finalement nous retourné parce que l'information de destination n'était pas complète: il s'agit d'un société où le nom n'était pas indiqué, et aussi situé avec des autres magasins dans la même zone industrielle. Notre service clientèle vient de vous contacter pourque vous pouvez nous confirmer si vous voulez la réexpédition de la marchandise. Cordiàlement l'équipe GMX

Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team

Thank you very much for taking your time to evaluate our services. We have checked some of products purchased presents a procurement delay of 5-7 business days. The 6th adn 8th December has been public holidays so your order has been dispatched a little later than expected. In the following 4 business days the delivered has been registered correctly, but you confirmed unfortunately didn take place so a claim has been submitted. Finally the complaint has been dismissed as a corroborating delivery record was provided. We apologise for any inconvenience caused, but delivery times have been respected and delivery confirmed. Your GreenlandMX Team

Thank you very much for taking your time to evaluate our services. Our customer service inform us they haven't received any message from you, so they have just contacted you to clarify any problems or doubts. Best regards GMX team,

Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team

Thank you very much for reviewing GreenlandMX. Our priority is customer satisfaction and that’s why we try to take care of even the smallest detail so you can enjoy your passion to the maximum. We will continue to work hard to improve so that your next rating corresponds to five stars. We hope to see you again soon and SPEED UP! Your GreenlandMX Team