Reviews for knit-ted.com are consistently positive. Customers frequently praise the high quality of materials and craftsmanship in the products. Delivery is often described as quick and efficient, with customers appreciating the promptness. The packaging is repeatedly complimented for its care and presentation, adding to the customer experience. Many customers admire the stylish and timeless designs, noting the unique cuts and aesthetics. The support and service team are described as friendly, responsive, and helpful. Additionally, customers regularly comment on the accurate fit and sizing of products.
A few customers mention issues with product fit and sizing. While returns are generally handled well, some customers find the process or associated costs inconvenient.
This text was automatically created by an AI system from user reviews.
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Reviews for knit-ted.com
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Community member
1 Reviews
Community member
2 Reviews
Imported review
Beautiful quality and fast kind services!
Community member
9 Reviews
Community member
1 Reviews
No messges avbout delivery delay
Answer by knit-ted.com
We’re sorry to hear that your experience with our customer service did not meet your expectations. We always aim to respond to emails within 24 hours, but due to recent busy periods our replies took longer than usual, our apologies for that. Kind regards, Sterre for Knit-ted.
Community member
1 Reviews
Community member
1 Reviews
Communicate with your clients. I wrote 3 emaila and 3 instagram messege and no respond. I’ll hope that the product (if it will arrive) at least be good.
Answer by knit-ted.com
We’re sorry to hear that your experience with our customer service did not meet your expectations. We always aim to respond to emails within 24 hours, but due to recent busy periods our replies took longer than usual, our apologies for that.
We have since reached out to inform you that your package is on its way. We assure you that we will remain in contact and we hope you will enjoy wearing your purchase.
If you have any further questions please feel free to let us know, we’re here to help.
Community member
1 Reviews
Community member
1 Reviews
Imported review
I am satisfied!
Community member
1 Reviews
Nog steeds niet binnen
Answer by knit-ted.com
Het spijt ons dat uw bestelling nog niet is aangekomen. Ons warehouse doet zijn uiterste best om alle bestellingen zo snel mogelijk te verwerken en te verzenden. Zou u ons kunnen laten weten of uw bestelling inmiddels is ontvangen? Hartelijk dank voor uw geduld. Voor vragen kunt u altijd contact met ons opnemen via support@knit-ted.com.
Imported review
Very nice article. Delivery was also quick.
Imported review
Nice products and good delivery
Community member
2 Reviews
I Have not received my order. No reaction to my mail to support. They work with Shopify.com for delivery, and Shopify has a very poor rating on trustpilot.I ordered on the 12th of November , today is is the 22th of November
Answer by knit-ted.com
We’re sorry to hear about the inconvenience you’ve experienced with your order and the delay in our response. Due to a very busy period our replies took longer than usual, our sincere apologies for that.
We have since reached out to you directly with an update regarding your order. Please rest assured that Shopify is only the platform we use to run our online store; they are not involved in the handling or shipping of your order. We understand that the reviews you’ve seen may have caused concern, but we want to assure you that all orders are processed and shipped from our own warehouse by our dedicated team.
We understand how frustrating waiting can be and we truly appreciate your patience. If you have any further questions, please feel free to let us know we’re here to help.
Imported review
Excellent
Imported review
Nice basics for all kind of situations
Lovely sweater, happy to wear it.
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