Effective Exchange Process
I ordered a pair of heels for my mom. The first pair was too small for her, so I submitted and exchange request online, which was completed within 2 days. I loved that the exchange of the smaller pair took place with an immediate exchange of the bigger size. Thanks Team!
No "back" function on the app
On the app, there is no back button, which makes going to a previous category impossible. It instead takes you to the main menu or main search after clicking on an item. This can be frustrating.
Otherwise I enjoy using Superbalist.
They are always on time and i don't have a problem with their stuff everything is good what could do beter is inform people immediate when their is something wrong with their package/s like when they do exchanges
It would have been 5 stars but I scheduled the collection of the return for Wednesday, and they came to collect twice before then. If you offer a scheduled selected date, then you should collect on that day.
Fast service!
Fast service. Excellent products, no breakages, well packaged. Will definitely order from them again.
I genuinely appreciate everything from the order to packaging and turn around time
Best shopping experience. Quick turnaround time my order was delivered in two days
I like design of their cloth’s and good quality of fabric
Sizes
i have a problem with your sizes everytime I buy things that i know to be my size, but no when i get them is either they are too big or small.
Pickup is way to go
Great experience - every minute of delivery was tracked and pick up from Kirstenhof/Retreat pickup point a doddle.
You guyz used sell proper sunglasses at the good price but now you have bought us expensive sunglasses only.
Experience was good, your special either clothes,shoes or caps let it be special for all colours not 1 colour
I ordered UA London backpack and I'm happy because the backpack is looking good and it took 2 to 3 delivery
My order arrived in time and the products where nicely packed and in good condition..I’m a happy client
Communication from the Superbalist team…
Communication from the Superbalist team and fast delivery