superbalist.com- Logo - reviews

superbalist.com 
Reviews:

125,895 reviews in the last 12 months383,305 total reviews  

superbalist.com- Logo - reviews

superbalist.com 
Reviews:

125,895 reviews in the last 12 months383,305 total reviews  

Review summary

Reviews for superbalist.com are consistently positive. Customers consistently praise the fast and reliable delivery speeds, seamless and hassle-free returns and exchanges process, high product quality, friendly and responsive customer service, and the user-friendly online platform. The order tracking system and proactive communication are also highlighted as major strengths, providing regular updates that increase trust and reduce anxiety. Areas for improvement include occasional delivery delays, inconsistencies in product quality, limited stock and size availability, and frequent out-of-stock items. Customers also mention struggles with inconsistent sizing, unclear size guides, and the need for richer product information and better filtering options on the website.

This text was automatically created by an AI system from user reviews.

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Reviews for superbalist.com

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Community member 
2 Reviews
Nice ,comfortable
Community member 
3 Reviews
I'm happy cause they quit to deliver and their products are quality
Community member 
4 Reviews
The product was great and it arrived earlier than the promised time
Community member 
2 Reviews
Great service from the whole teams including the delivery
Community member 
2 Reviews
I like the fact that i received exactly 💯 what i ordered
Community member 
2 Reviews
Deliver my oder as fast as u can and add new clothes
Community member 
1 Reviews
Love this app also they very fast with delivery
Community member 
3 Reviews
Fabulous service!!!
Community member 
2 Reviews

Delay in delivery

Ordered on a Friday evening, was told that items would be delivered the next week Wednesday/Thursday via email Wednesday came and went with no delivery. Thursday came still not update on the app, I emailed, no response, I phoned I was told I would get an sms for delivery some time that day. Then got the same response to my email. Eventually got told items won’t be delivered that day. Then all of a sudden Thursday evening my items went from processing to confirmed and was delivered the next day, Friday, Customer service was nonexistent. Especially because I had to phone and find out what’s happening and then the agent could not even give me a proper update. I was then lied to to say the items was still in JHB, but the app showed that the items left JHB the Saturday, the day after I delivered. I have been shopping with you guys for years, but I can say for the last two years I have not been happy, the deliveries take longer, if things are sold out you only find out after the fact, and this situation just hit the nail on the head. I believe you guys have just become comfortable with your customer base and now there is no extra effort to ensure your customers are happy.
Community member 
1 Reviews
Service is good very good I order a skin nutrition product fabulous face 14 caps the product is good but i only found 13 capsules in the bottle...
Community member 
1 Reviews
Everything is smooth even the delivery was quick,I just wish I was given the option of hand to hand delivery
Community member 
1 Reviews
I like liked their convenience.to justify my answer by saying i never got any of my oders in more than 3 days
Community member 
1 Reviews

Service Excellence

My order came quicker than expected, was packaged very well and delivery driver actually nice!
Community member 
1 Reviews
Excellent service and speedy delivery. They ensured the package was delivered on the said date
Community member 
1 Reviews
Service was impressive and the shoe was the one I actually ordered and the quality🔥
Community member 
2 Reviews

Excellent range of products, price and delivery

The products, the prices and the delivery turnaround time, excellent.
Community member 
2 Reviews
I'm so certified with your service, I have no complaints so far
Community member 
1 Reviews
My delivery is always fast and exactly what I ordered
Community member 
6 Reviews
The buying is very quick and straightforward
Community member 
1 Reviews
It was quick to receive my parcel