Not only did my order arrive late, but it was also completely incorrect. I received the wrong item, in the wrong size, and even the colour did not match what I originally ordered.
To make matters worse, I was charged for expedited delivery, yet the item was delivered a full week after the requested date. Despite this failure to meet the promised service level, the expedited delivery fee was not refunded, which is wholly unacceptable.
There was absolutely no justification for such a significant error, especially considering this order was placed mid‑month and not during month‑end, when higher volumes might at least explain operational delays. If this level of inaccuracy occurs under normal trading conditions, it raises serious concerns about your ability to manage peak periods such as Black Friday.
This experience has been extremely disappointing, and I expect this matter to be urgently reviewed and resolved, including a full refund of the expedited delivery fee and clarification on how such errors occurred.
Easy ordering and fast delivery, excellent service from the personnel at the collection point at Old Mint Centurion
Did not give 5 because the wood of the stand is not treated and it now looks pale and cheap
Best customer service, with delivery, exchanges and refunds everything its hassle free,
It was the great experience, delivered in time and my sneakers are so comfortable👌👌❤️
My experience with superbalist has been fantastic and intend on shopping ever more
Delivery before due date and they know how to treat customers highly appreciated.
The delivery was very fast and the quality wad proper as well.
Satisfied
Ordered , delivered and on time will use them again
My beautiful shoes and the packaging was excellent
I am impressed with how fast they deliver my orders
Your orders are fast so far you doing just fine
The delivery time was earlier than I expected.
To be able to change address after payment
Delivery turn around time very quick
spectacular and good delivery timing.
Delivery on time
Frequent update