superbalist.com- Logo - reviews

superbalist.com 
Reviews:

124,519 reviews in the last 12 months385,203 total reviews  

superbalist.com- Logo - reviews

superbalist.com 
Reviews:

124,519 reviews in the last 12 months385,203 total reviews  

Review summary

Reviews for superbalist.com are consistently positive. Customers consistently praise the remarkably fast and reliable delivery, with punctual and sometimes early arrivals and seamless logistics. Most reviews commend the high and consistent quality of products. The returns and exchanges process is widely celebrated for being smooth, quick, and hassle-free. Customer service is frequently described as outstanding, helpful, and responsive, while the app and website are appreciated for their ease of use, intuitive navigation, and smooth checkout process. Some customers note issues with fabric durability, inconsistencies, or misrepresentation of products. There are also frustrations regarding limited flexibility in returns options, occasional sizing inconsistencies, unclear size guides, and a lack of more inclusive sizing. Additionally, customers often express frustration when items or sizes are out of stock or unavailable, leading to inconvenience and missed purchases. Some suggest enhancements to app and website features and better item visibility.

This text was automatically created by an AI system from user reviews.

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Reviews for superbalist.com

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Community member 
1 Reviews
Community member 
2 Reviews
I have been with Superbalist way before it changed its name to Superbalist and it was 'something boxes'. I love the concept and the experience and I especially loved the quick turnaround time when goods were ordered. It has gone from receiving your good the next day to 4 or 5 days later which it quiet disappointing. Other than that love the brands, prices and clothing. Would appreciate more variety with the sleepwear, swimwear, shoes and Sneakers.
Community member 
6 Reviews
I like that u guys do not take long with deliveries. Please send ur frequent shoppers a coupon code to use on our birthdays etc 50rand or 100 rand off any purchase with birthday code
Community member 
1 Reviews
It was my first time experience with Superbalist but their service was amazing. I received my parcel in time and all in good condition and quality as show on app.
Community member 
6 Reviews
High quality items. Excellent online service from order, to returns to pick up depot. The QR code makes it super easy and fast to get your parcels.
Community member 
7 Reviews
I like the way Superbalist packages our parcels, their selection of items they put on sale and their convenient easy payment methods
Community member 
2 Reviews
Experience is greater than most online shopping sites. Easy exchange and refunds. You have a variety of brands on their app
Community member 
5 Reviews
The App is user friendly. Tracking your parcel is a bit tricky unless you are used to buying.
Community member 
1 Reviews
The best in the game , delivery, exchange, prices, can't go wrong with superbalist
Community member 
1 Reviews
I got a fast delivery within 3 days of the day my order was placed. That's amazing.
Community member 
1 Reviews
The products arrive so fast. Definitely will buy again from Superbalist.
Community member 
1 Reviews
Everything was fine and excellent, I won't lie, Everything on point
Community member 
1 Reviews
Never have a bad experience from date of placing order to delivery.
Community member 
2 Reviews
Quick delivery & easy to follow returns and exchanges
Community member 
1 Reviews

Great service

The product arrived in time and the service was great
Community member 
1 Reviews
The quick service I have ever experienced.
Community member 
2 Reviews
Great and fast service Very reliable
Community member 
1 Reviews

Fast delivery fast response cheap price

Fast delivery fast response resoanwble
Community member 
1 Reviews

Disappointing service and support

My only delivery options were either paying an extra R70 for next-day delivery, or waiting until Monday with the standard heavy delivery option. I paid the extra fee specifically because I needed the order delivered the next day. That clearly did not happen. On top of that, the agent I contacted ignored my concern and did not provide any meaningful help or resolution. This has been extremely inconvenient. I expect either the delivery to be prioritised immediately or the rushed delivery fee to be refunded. Customers should not be given the option to pay extra for expedited delivery if that service cannot actually be fulfilled.
Community member 
2 Reviews
the Sales and quality of the products unmatched. Delivery super fast and their communication top notch. i have nothing but praise for your professionalism from the 1st moment i browser your site to the delivery to you actively seeking feedback of your overall service. When i wanna shop something SUPERBALIST is my go to.