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superbalist.com
Reviews:

45,170 reviews in the last 12 months209,645 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

10 days ago
 Verified review

Always Great Service

I have ordered from Superbalist quite a few times over the years, and have always been impressed by the range of products available, the fast delivery and the easy returns process. A happy customer!
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Oct 7, 2024
 Verified review
The quality of the clothes, Im a size 22 and its very difficult to find outfits that fit my body perfectly. ith Superlist I never go wrong, it's always a pleasurable experience. Value for money :)
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Sep 29, 2024
 Verified review
I’ve always had good experiences and excellent service from Takealot but delivery days are a little longer than before now but I still receive what I ordered and I appreciate the service rendered
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9 days ago
 Verified review

I love Superbalist

I love that Superbalist offers a variety of different clothes and accessories from so many brands! Especially from high end to more affordable stuff. Love their weekly discount codes the most /)
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Oct 10, 2024
 Verified review

Awesome All-in-One Family and Home shopping

Great delivery, great options and quick refunds when something is not suitable or doesn't fit. Really recommend them as # 1 on-line shopping experience that covers the whole family and the home!
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Oct 9, 2024
 Verified review
Firstly I like your month ends specials, they are just a bargain. ;You deliver in time I always order shoes during the week when I have an event on a weekend and you have never disappointed me.
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Sep 30, 2024
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Good quality items, it is nice to find them on sale as well. More reviews on items would be great, so perhaps encouraging customers to do that would help with decision-making and fewer returns.
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6 days ago
 Verified review

Super fast and convenient exchange for items that doesn’t fit

I ordered my normal shoe size but when I received the shoes it did not fit, the process to arrange an exchange was super easy and I received the smaller size within a week without any problems.
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Oct 3, 2024
 Verified review
The order was dispatched timeously and delivered the next day. The items ordered were exactly what I wanted except for a pair of shoes that were marked UK 5 but were in fact more like a UK 6.
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Oct 2, 2024
 Verified review
I had ordered shoes for my son but when I got them they didn't fit him and requested an exchange. The shoes arrived quicker than I had expected. The services received was good, quick and easy
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4 days ago
 Verified review
I found a great deal on some shoes on super baslist and found the service to be awesome!! Iwas quit impressed by how quickly it arrived literally in on working day of ordering! )keep it up
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Oct 2, 2024
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I received only 2 items from a 3 piece set. the customer care liaison checked for a replacement and arranged for free pick when she could not find a replacement. Very happy with the service.
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10 days ago
 Verified review
Superbalist’s service is efficient and communicate effectively on the status of the order. The products are as described and true to size. The delivery persons are friendly and professional.
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Oct 2, 2024
 Verified review
Liked that Superbalist always delivers on time, you don't have to wait weeks for your order.. Easy to shop and there's always price drops. With Superbalist you find anything and everything.
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2 days ago
 Verified review

Always a great selection!

Always a great selection of items from clothing to homeware, at excellent prices. Delivery is always fast and efficient, and the communication from start to finish rivals other platforms.
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Sep 26, 2024
 Verified review
Pricing, delivery, customer service experience everything Superbalist do in terms of customer service, start to finish must be the blueprint for customer service. The dunks is perfect!!!
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10 days ago
 Verified review
Love everything except your models look very unhappy. What’s missing is that spark or smile that says these clothes are great to wear & thereby encourage the shopper to want to buy it.
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Oct 9, 2024
 Verified review
Shopping for a few years and Superbalist is always my online go to shopping choice, love how efficient delivery and returns are. Amazing services and items purchased are forever pieces.
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Sep 25, 2024
 Verified review
It's always a great experience. Products arrive within reasonable time and the return process is such so seamless and easy. Definitely my favourite online shopping platform. Thank you.
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Oct 10, 2024
 Verified review

Excellent Service

I've been using superbalist now for well over 5 years and I honestly can say that the entire process is excellent, from payments through to delivery and returns are perfect, Thank you
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