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superbalist.com
Reviews:

32,548 reviews in the last 12 months190,856 total reviews  

4.59
Excellent
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Most relevant positive review

Sep 14, 2023
 Verified review
I love that Superbalist offers next day delivery (in main city hubs), this was an absolute saving grace for me as I had a last minute event dress disaster that with the next day delivery was completely solved. The returns process is also fantastic and I have never had an issue. The variety and range is great for so many occasions and preferences. Amazing clothing as well as home goods. I love that some of the brands include the size of the model which really helps in deciding which size to take as well as the size finder. My only suggestion is that as a user I have no idea how to leave a review of items though, and I’m sure I’m not alone as many items don’t have reviews.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Jun 30, 2024
 Verified review
My delivery came even earlier as predicted and was delivered at the right address. I also like that the products I have ordered fit fit description to a T! Thank you Superbalist, my first time of ordering online was such a breeze.
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6 days ago
 Verified review
Super fast delivery! It was initially indicated that my package would be delivered in 4 days but in the end my package was delivered in 2 days. Better still was the price of the item (most affordable across a range of suppliers)
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Jul 7, 2024
 Verified review
1)Show what size the model is wearing. 2)Allow us to exchange the same item in a different color 3)provide a link to the other items the model is wearing. Searching for them is tedious. Or you can provide a picture search option
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Jun 26, 2024
 Verified review
Had a hiccup when i placed my order and wanted to use the new client "code", so cancelled an item and then got the other item at a more reduced price. Otherwise everything worked out - delivery efficient and fast. Very impressed!
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4 days ago
 Verified review

LOVE IT! 😍

Superbalist updated me from the time I ordered until delivery. I love that. I love the sale prices too!🤩😍 I love my sneakers. SOUTH AFRICANS! SUPPORT LOCAL! NOT FOREIGN OWNED ONLINE STORES THAT DONT CONTRIBUTE TO OUR ECONOMY!
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Jul 8, 2024
 Verified review

Consistent service excellence.

I love the consistent and regular communication so you know whats happening with your order, delivery is always super efficient and on time. love it. use the 24hr option, delivery was earlier. thanks for the great experience.
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Jun 29, 2024
 Verified review

Satisfactory

The platform is greatly designed and the service delivery is exceptional. It would be great to have an even wider range of products, maybe even some Superbalist exclusive releases from big brands even if it’s just the local
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Jun 24, 2024
 Verified review
The process is just so easy. The discount codes are great, just wish they discount code would override an already applied sale price - the online portal says Superbalist applies the higher discount, but it doesn't do that.
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Jul 6, 2024
 Verified review
I didnt like that i bought the vegan koi shoeat normal price and next it was on sale and you did not respond and enable me to pay the lower price. You could do better on that side. Other than that am happy with your shop
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Jun 25, 2024
 Verified review

Brilliant!

Very pleased with their service and the quality of the clothes I got so far is absolutely wonderful! I am very happy and will definitely be buinh more in the future! They also keep you updated along the way which is great
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Jun 30, 2024
 Verified review
Love Superbalist! Had good service from their customer service and the fact that you can collect and return orders at your own convenience is great. Would love to see more, affordable choices in non branded clothes please
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22 hours ago
 Verified review
Door to door , because pick up point some of us we are far from those pick up point , i hope if you can do that it will help all of us to do business together , my sincere opinion . thanks for the good business with me
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Jul 10, 2024
 Verified review
Durability of the products i oder does not make me happy .. I recently baught a perfume and it doesn't last even 30min . I once bought a shoe and had to return it as i requested for size 7 and they brought me size 8
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Jul 2, 2024
 Verified review
The only issue I have with Superbalist is that you use too many unnecessary packaging. Some products are small enough to be put in a box together but then they arrive as single items in their own box which is a waste.
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8 days ago
 Verified review
I love the fact that we now have payment options and also prices are good. I wish you could have more clothes and shoes for ages 12 to 17 girls and boys it’s kind of a struggle to get this for my kids on superbalist.
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Jun 27, 2024
 Verified review

Good service

Good service. high quality goods. Prices are affordable. you get the order quickly and you get the refund if you are not happy with the order. i received my refund within 3 days. Superbalist is the best online store.
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Jun 27, 2024
 Verified review
So far a good experience. I enjoy shopping and purchasing from Superbalist. My banking information is safe and I appreciate the variety, especially for plus size / curvy women. The constant sales is also amazing!!
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4 days ago
 Verified review
Hi there’ I love Superbalist however I’m so disappointed that my order keeps getting delayed Right nor now I need my order delivered before Thursday: and it will only come on Friday when I ordered on Thursday ☹️
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5 days ago
 Verified review
Was easy to order on the website and got my parcel in good condition as shown in the pictures. delivery was also fast even though I didn’t pick my parcel immediately I was given adequate time to go to collect it
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21 hours ago
 Verified review

Best Online Shopping Experience

I love how easy it is to view and find your size. I love the user friendliness of both the app and the website. The Home store is just as amazing and I have honestly never had a bad experience with Superbalist.
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