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Top positive review
May 28, 2023
Verified review
Second chance thai constellation
Ordered 3 top cuttings plants, (3leaves) with minor aesthetic damage, currently each plant is pushing out a new leaf, the baby leaf that hardened a bit has amazing sectorial variegation, the other two are still in unfurling process, all together in one planter with 800 gr of warm castings 3 sustee humidity meter stick! Once the three leave are ready and hard i will shop off three leaves showing aesthetic damage !
Result: huge thai with second and third fenestrations, 12 leaves, 3 growth points as they are three of them top cutting! For 165 euros sent home. That is “beyond”good deal, usually you get a baby thai 3 micro leaves for 100 euros / market price!
If you lucky you get to check the sales on time as they are sold out in matter of hours, so you should check the emails you dont know what surprise you might find with a micro price! Gd job! Oh
Very lousy communication. Ordered expensive plant which was fine before they decided to send it weeknafter and realised they don't have it anymore. Very lame excuse. Never gonna order again, first time and really bad experience. I think nothing can compensate this. Will give one stars to every poll I see about them.
Very lousy communication. Ordered expensive plant which was fine before they decided to send it weeknafter and realised they don't have it anymore. Very lame excuse. Never gonna order again, first time and really bad experience. I think nothing can compensate this. Will give one stars to every poll I see about them.
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Jul 13, 2023
Verified review
poor show from GROW TROPICALS
I ordered a plant on 4/7/23 and other than an original email to say they had received my order and were processing it, I have heard nothing since.I have sent two emails asking for an update but have not received a reply to either one.
I would have expected some response to at least let me know what is happening.
I am now at the stage where I would rather cancel this order and get a refund.
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Answer by Growjungle.com
Aug 4, 2023
Hey!
We are sorry that the delivery of your plants look longer than expected! But we have delivered your plants and hopefully they look stunning at your place, if there is anything else we can help you with, let me know!
Nov 2, 2023
Verified review
I received the wrong plant two weeks ago and still haven't received a return label.
Really bad customer service.
Aside from that, the plant, which wasn't exactly cheap, was poorly packaged, it was simply thrown into the box without any protection.
Not even a cover over it.
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Answer by Growjungle.com
Nov 3, 2023
Hey!
Something must have went wrong in our mailbox, could you please resend your request for a return label so we can arrange your return of the plant?
Our apologies for the delay!
Kind regards,
GrowJungle
Jun 7, 2023
Verified review
the package arrived completely damaged. But also, the leafs were completely damaged and crumpled.
and I am very disappointed with the plant that arrived and its condition.
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Answer by Growjungle.com
Jun 7, 2023
Hey!
Terrible that your plant has arrived in a bad condition, we would love to help you out with either a replacement or any other solution you prefer! Could you send your details to info@growjungle.com so we can help you out?
Kind regards,
GrowJungle
Oct 28, 2023
Verified review
The parcel did not reach me.
I do not know what happy-end.It seems that he was brouth în another country....
And the seller did not give me any answer to the complaint.
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Answer by Growjungle.com
Nov 3, 2023
Hey!
DPD had an error where there were 2 packages linked to 1 track and trace, in case your package still hasn’t arrived yet, please send an email to info@growjungle.com so we can make preparations for a second package to you!
Kind regards,
GrowJungle
Dec 28, 2023
Verified review
The order never got shipped, tried to reach the owner now since 19.12. but never got any information. Communication is the worst I ever experienced.
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Answer by Growjungle.com
Dec 29, 2023
Hey!
During the holidays of Christmas we are limited available in our service! We have received your order correctly and will ship it on the first possibility in the new year, if you have any further questions, let us know!
Kind regards,
Mathieu from GrowJungle
Jan 5, 2024
Verified review
Habe leider bisher meine Pflanze nicht erhalten.Auch bisher keine Versandbestätigung...nach 10 Tagen nicht
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Answer by Growjungle.com
Jan 5, 2024
Hey!
Due to the holidays and the cold temperatures, we have delayed your order, we will inform you when you order is ready for packing and shipping 😊
If you have any questions, let me know!
Kind regards,
GrowJungle
Dec 28, 2023
Verified review
No communication - nothing shipped
No communication, order is not yet shipped but no information about why that's the cas
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Answer by Growjungle.com
Dec 29, 2023
Hey!
During the holidays of Christmas we are limited available in our service! We have received your order correctly and will ship it on the first possibility in the new year, if you have any further questions, let us know!
Kind regards,
Mathieu from GrowJungle
Jan 8, 2024
Verified review
Commande non reçue. Délai de livraison trop long.
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Dec 23, 2023
Verified review
You dont youth heatpacks in Winter. The plant ist ICE cold and the leafs are damage
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Nov 24, 2023
Verified review
My plant (hoya obovata splash) arrived totally dry and broken :(
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Jan 7, 2024
Verified review
heb nog steeds geen bestelling gekregen besteld op 27-12-2023
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Answer by Growjungle.com
Jan 7, 2024
Hey!
Vanwege de afgelopen feestdagen en de kou van de komende week, plannen wij jouw bezorging op 15 januari, wij verzenden liever niet als het vriest😊
Mochten er nog vragen zijn, dan horen wij het graag!
Met vriendelijke groet,
GrowJungle
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