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conrad.comReviews

: 4,826Good

4.24

Trustmark
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with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: Aug 29, 2013
updated on: Feb 4, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: Aug 29, 2013
updated on: Feb 4, 2023
conrad.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At conrad.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for conrad.com

686 verified reviews in the last 12 months

4,826 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


Nov 14, 2022
Your service is fantastic, & the item works perfectly. However, the same cannot be said for your shipper - UPS. I left the following review on Trustpilot about them... ........... BAD EXPERIENCE WITH UPS, AS USUAL As usual, UPS are terrible when it comes to service & competence. Delivery required a signature, parcel was left at front door before i could open it. Driver was back in van and actually drove away as I was talking to him. RUDE. Checked online to find it was accepted by "Mike" - funny, he didn't get a name or signature FROM ANYONE. AVOID THIS BUNCH OF INCOMPETENT MORONS LIKE THE PLAGUE. From <https://uk.trustpilot.com/users/5ed4e8b895290971143aef12>
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the most relevant critical review


Apr 16, 2022
However, the CTEK ONE charger that I purchased from Conrad Electronics does not work. I cannot get it to connect via Bluetooth with my phone. It connects for the briefest moment (e.g. 0.1s) and then disconnects for a few minutes, and this cycle continues. I tried placing the phone 5cm from the unit. I tried rebooting the unit. I tried rebooting my phone. I tried uninstalling the App from my phone and reinstalling it. I tried uninstalling the charger from “my devices” and reinstalling it. I also tried using a different phone – but same result. I contacted CTEK, who advised as follows: “Please return the charger to place of purchase and they will handle your claim in a professional and timely manner.” I have contacted Conrad Electronics multiple times over the past 4 weeks to raise a support case but all I ever receive is an email saying " We are currently experiencing a higher than normal volume of emails. We are working on the oldest tickets first, so creating multiple tickets will not lead to a faster reply. Thank you for your patience and we will get back to you as soon as possible." I am in the dark as to whether or not I will ever receive a reply!! I do not recommend dealing with this company, and at this stage I do not recommend CTEK chargers!!
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Reviews for conrad.com

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 Verified review
Jan 1, 2023
Good seller. Shipped quickly. Product as described.
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 Verified review
Dec 29, 2022
Good wasnt for me was for a mate but looked nice
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 Verified review
Dec 12, 2022
delay between delivery and announced, but ok!
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for your feedback! Due to an increase in customer requests, longer waiting times can unfortunately occur. We are glad that we were still able to satisfy you with our services and hope to welcome you back soon! Your Conrad Customer Care Team
 Verified review
Dec 22, 2022
It was very fast as we expected. Thanks.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 12, 2022
Product arrived on time as described.
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 6, 2022
Excellent service. Vielen Dank!
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Answer by conrad.com
Dec 7, 2022
Guten Tag, vielen Dank für Ihre Bewertung. Es freut uns, dass wir Sie begeistern konnten. Wir wünschen Ihnen alles Gute! Ihr Conrad Kundenservice Team
 Verified review
Jan 2, 2023
Excellent after sales service.
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback.
 Verified review
Jan 2, 2023
excellent
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Dec 20, 2022
Very good!
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Answer by conrad.com
Dec 22, 2022
Good day, Thank you for your feedback! We are pleased that we were able to satisfy you with our delivery. We hope to welcome you back soon! Your Conrad Customer Service Team
 Verified review
Dec 21, 2022
Thanks
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Jan 4, 2023
 
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback.
 Verified review
Jan 3, 2023
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Answer by conrad.com
Jan 22, 2023
Thank you for your positive feedback. Feel free to let us know how we can improve.
 Verified review
Dec 30, 2022
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Dec 29, 2022
 
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you for your positive feedback
 Verified review
Dec 29, 2022
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you very much for your very good feedback.
 Verified review
Dec 28, 2022
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you very much for your very good feedback.
 Verified review
Dec 25, 2022
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Answer by conrad.com
Jan 3, 2023
Dear Customer, thank you very much for your very good feedback.
 Verified review
Dec 24, 2022
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 Verified review
Dec 21, 2022
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team
 Verified review
Dec 21, 2022
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Answer by conrad.com
Dec 22, 2022
Good day, thank you for taking the time to review us. We wish you all the best! Your Conrad Customer Service Team