I have not received the goods at all. How can i claim refund?
2021-08-12T16:06:30Z 1 month ago
They were the only site I could find with stock of what I wanted - but dispatch of the items (although they said they were in stock) did take about 8 weeks. That said once the items were out for delivery they did arrive very quickly (from the time I got the initial email to say they'd been dispatched to actual delivery) and they were exactly what I wanted.
Not received goods ? Or a date when due ? Nothing at all to keep me posted
2021-08-09T18:05:27Z 1 month ago
Everything was excellent. Just as I saw it on line
2021-08-09T16:27:56Z 1 month ago
Horrible horrible customer service. You promised me a delivery date of two weeks ago. When I asked you why my order hadn't been delivered on the promised date, you told me that I was opening too many tickets for the same problem. Horrific, despicable customer service. I will never ever use your company again and I will do my best to tell everyone I know about how abysmal your service has been.
Took about 7 weeks to get the goods (arrived in badly damaged box). Two weeks until items were dispatched (about two weeks). One week after the dispatch notification from Conrad, UPS contacted me to pay the import duty which I did immediately. After that it took another 4 weeks for UPS to deliver, despite contacting them. Conrad Customer Services never replied to my email albeit receiving it.