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Review summary
Customers consistently praise the extremely fast and prompt delivery of their orders. Many highlight the fair and competitive pricing offered by the service. The service is frequently described as professional, competent, and attentive, with staff providing effective support. Most customers are satisfied with the quality and condition of products received, often noting items were as described or of high quality. Secure and careful packaging is also appreciated, ensuring the safe arrival of goods. Communication is generally seen as clear, prompt, and helpful. A few customers feel there is room for improvement in communication. Additionally, while most customers find the return process smooth, some express dissatisfaction with it.
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Cross-market review
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Great, everything is excellent.
AMC XIA 100 EP
- Great service
(You can call and reach a human support team! Awesome! Both in logistics and in sales / at the hifisound's own store. Really nice team in support and advice)
- Super fast shipping
(Ordered in the morning and received it the next day, at noon! (To be fair, I have to mention that I live only 40 km away from the store...))
- The amplifier fully meets my expectations, thanks to the descriptions on the internet. It arrived perfectly packaged. The included remote control is quite "minimalistic." However, transferring it to a programmable remote worked without any problems.
- In my case, everything worked perfectly, thank you very much.
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Very good
I know that I ordered a product that was specified to have a delivery time of 7 days. I can't write a review after just 3 days. Hifi Sound did everything right. The retailer orders from the distributor and then delivers to the customer. The goods arrived today. Everything worked perfectly. You can also have a bit of patience, especially at this great price. I will also review the product after I have had the chance to listen to it for a few days.
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Top-notch
I would like to express my heartfelt thanks to the team at hifisound. Ordered over the weekend and the delivery was already with me on Tuesday. It doesn't get any better than this. The small speakers are a delight both visually and acoustically. Moreover, at this affordable price. There are some big brand manufacturers that, with comparable models that sometimes cost twice or three times as much, do not achieve this harmonious sound level. Thank you again.
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Super easy to get started! I rocked it at 73 years old! :) Previously had a Zeppelin: the current one is actually more brilliant and clearer in the normal range - so very good! ACDC nice and loud - unfortunately, it doesn't keep up :( it gives up in the last 15% range. Pity - that would have been very desirable.
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Absolutely exemplary
As always, a lightning-fast delivery. The goods are usually delivered by DHL the next day. Other retailers should take this as an example. The goods are of the highest quality and as described.
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Good selection and prices, when I wanted to drop off the item personally, an employee in Münster was already expecting me at the warehouse. Fast shipping, quick handling of returns; everything was great.
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Minor issues prevent the 5th star: 1 screw for securing the crossover didn't fit. A short explanation about the bass reflex tube would be good. Please coordinate with Variant hifi (delivers wood kit) on which screws should be included for securing the baffle: Variant - M4 nuts embedded, Delivered - wood screws.
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Very correct pricing and financing structure, early delivery, good packaging, and friendly service. Gladly again - Greetings from Hamburg!
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Great Store
Was in the store for the first time on 24/06. Great advice, TOP sellers, and great prices. And the speaker cable from OED; a huge difference compared to the old cables. That means: always happy to come back, even though the way (Essen) is not the shortest! REGARDS Reiner from Essen
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Simple Ordering and Fast Delivery
The ordering process for switch components is simple and efficient - much better than other electronics retailers!
Always a pleasure!
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The website is clear and the product was well described. Additionally, there was quick delivery in secure packaging. I will happily order from Hifisound again when the opportunity arises.
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Good Selection
Good selection, fast delivery, securely packaged. This is how it should be. Great! My recommendation.
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Everything worked wonderfully and quickly. The kit is top-notch, and the casing from Variant is exemplary in execution and packaging.
Many thanks from Berlin
Ralph
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Cross-market review
Always happy to return...
This was my first order with hifisound.
There are various payment options. Everything went quickly and smoothly. I was informed about the status of the payment and package tracking.
I ordered the item on Monday and it was delivered on Wednesday.
The product was carefully packaged.
Always happy to return
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Affordable Payment Terms
Fast delivery, affordable payment terms (24 months, 0.0% interest via PayPal), correct price.
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Superb service!
Well designed and fast responding webshop. Extremely fast dispatch and delivery with communication (e-mails) to match! The device I bought last was properly packaged. Recommended!
Cross-market review
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Although I had to return an ordered device, promptly delivered by HiFiSound, due to a manufacturing defect, the return process with refund was handled with the same accuracy and speed as the purchase and ordering process... many thanks
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Ordered Monday Morning
Ordered Monday morning, delivered by Tuesday around noon! That's what you call fast!
Perfect, not the first time already! Thank you, Hifi Sound!
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Headphone Cable Extension by Inakustik
I ordered the extension because my Bluetooth headphones also work passively with a cable and are supposed to deliver even better sound. The 3.5mm jack/socket extension also includes an adapter for connection to a receiver with a 6.3mm stereo jack. Whether it sounds better, I still need to find out - it also depends on the headphone output and the medium being played. Shipping was fast and as ordered.
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QED SIGN. AUDIO 40 RCA
After I received the great speaker cable "QED SIGN. GENESIS" from HIFISOUND some time ago (initially I had ordered a cable that was too short; the exchange went smoothly!), I purchased a pair of QED SIGN. AUDIO 40 RCA cables for both my tuner (K&H FM 2002 - one of the best tuners ever made) and CD player, and I am absolutely thrilled. I can only further recommend QED, due to the really good price-performance ratio!!!
As for Hifisound, I can only say: If I need something for my system again, I know where I will turn to first!
Thomas, Vienna
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for hifisound.de/en
4.88
Excellent73 reviews
since Feb 29, 2024
Contact
- www.hifisound.de/en/home
- kontakt@hifisound.de
- Münster, DEU
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