What could you possibly do better? Not a single thing.
I'm based in Australia, and was looking for German children's books at reasonable prices - postage to Australia from Europe is already a killer, so the books couldn't be too expensive. There aren't many German books available in Australia, especially for young infants, so I had to start looking overseas.
I'd never heard of Bookbot before - and to be honest, the website sounded a little too good to be true. It offers an enormous selection of 50 cent+ 2nd hand books in good condition, a huge variety of great quality titles categorised beautifully, and any damage to each book is meticulously & accurately detailed.
What was the catch? Did they not ship internationally? Was this a scam website? Would delivery take 3 months or more?
Unbelievably, there's no catch. This website is 101% legitimate, and absolutely does everything they say they'll do - and much more.
I ordered 2 boxes of children's books (I got a little excited, I'll admit - but when the books cost between 50 cents and €2 - why not?) on a Tuesday morning, and by Friday morning that same week, they were waiting for me at my front doorstep, all the way from the Czech Republic via Germany to Melbourne. AMAZING. The postage price was extremely reasonable too - thank you. :-) The books were exactly as described online, and packed so carefully.
I've read (and reread) a few of them with bubs already, who adores her new library additions.
To sum, Bookbot absolutely blows my mind. The service, quality & variety on offer, speed, pricing, accuracy, and overall accessibility for international customers such as myself is in a league of its own. Amazon would not be able to compete with you. I don't think I've ever had the sincere and heartfelt pleasure of saying this before to any other company I've dealt with but, based on my first (with hopefully many more to come) order with Bookbot, I cannot think of a single thing you could do to improve. Your operations are flawless (phenomenal, even), and surpassed my expectations in every way.
Thank you very much, for putting such a big smile on my little girl's face.