Review summary
Customers consistently highlight the very fast and reliable delivery, often receiving orders within a day. The support staff are described as friendly, responsive, and helpful, providing prompt resolutions and clear communication. Orders typically arrive well packaged and undamaged. Many appreciate the inclusion of small gifts, sweets, or bonus packs with their orders, which enhances their shopping experience. The shop is also recognized for offering a wide and unique selection of cards and accessories. Additionally, the website receives praise for being user-friendly and easy to navigate, with clear information about products and processes. Some customers wish for more competitive pricing or increased stock in certain product lines. Opinions on pricing are mixed, with some considering prices fair while others feel they are too high compared to competitors.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewstheuncommonshop.ch (EN)
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Outstanding Customer Service
As always, perfectly packaged and arrived safely.
Especially the customer service is outstanding, helpful, speedy, and above all professionally competent.
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Fast - Simple - Good
Fast delivery - easy ordering and quick processing - good and competent information about the ordered products available on the website (MTG) - shopping is fun like this :-)
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It was great despite a 30-year-old etb that came to disrupt, but I don't think it was their fault. The rest of the orders went flawlessly.
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Top - in every respect
The Uncommon Shop has been our only address from the beginning for buying Pokémon and YuGiOh cards, as well as all other accessories. Receiving a card as a gift each time is a generous and appreciative customer service at its finest. Keep it up. We remain loyal to you. Heidi and Gian Riess
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Super service. Vaporeon black star promo was super. Mint+ as described. Fast and secure shipping, well packaged. I can 100% recommend it. Thank you
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Top Service and Professional Consultation
Very professional and friendly service. My card from Leclerc was quickly checked and I was personally informed about the condition and the next steps. Communication was TOP. I am very satisfied and look forward to getting the graded card back. Absolutely recommendable!
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Reply from theuncommonshop.ch
Thank you very much for the positive and detailed review:)
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Everything very good, I received an incorrect order and was able to exchange it quickly and easily, hence the customer service is TOP!!
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As always great and the Saturday delivery...
As always great and the Saturday deliveries work without any problems! And I apologize for my misunderstanding regarding this order. I am already really looking forward to the new Pitch Black collection and can hardly wait.
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very cute still with center shocks and the free card sleeves!
Just because of the gesture, I will definitely order there again.
Best regards
Danu
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The online shop is very well presented and it's easy to navigate around. Unfortunately, I find that the uncommon shop is priced much higher than the competition. Sometimes the price difference is alarming.
However, if you find something at a reduced price and buy it, everything goes smoothly and the goods are always top-notch and in very good condition.
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Reply from theuncommonshop.ch
Thank you for the detailed feedback:)
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Super!
I had an order error and I was able to resolve it directly via email!
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They deliver what they promise
Very fast shipping, easily reachable, and in the very rare case, accommodating and friendly.
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Professional, friendly, and fast
Quick and professional handling of the order! Sending the cards after the livestream is super fast and carefully packaged. The staff are super friendly and courteous!
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Reply from theuncommonshop.ch
Thank you very much for your kind and positive review :)
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Great!
The staff are very helpful.
The products are securely packaged and always arrive intact and complete😊
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Everything was great! I really can't complain. I'm very satisfied and would order again anytime. Clear recommendation!
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Prices are good and delivery was good...
Prices are good and delivery was well packaged with an additional gift
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Quickly delivered and the displays in...
Quickly delivered and the displays are in the best condition. Thank you very much.
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Always a Joy
Always a joy!
Good product overview, reasonable price, fast delivery, and always a little surprise included. Very customer friendly and helpful.
Thank you, gladly again.
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Reply from theuncommonshop.ch
Thank you very much for your friendly and positive review :)
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Delivery in just one day! I also received 2 booster packs. There's nothing to complain about.
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Great support, great customer service and i...
Great support, great customer service and my products always arrive safely. Highly recommended.
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Reviews that have been collected via merged profiles. These reviews are included in the global score and may be displayed in translated form.Rating for theuncommonshop.ch (EN)
4.95
Excellent28 reviews
since Nov 10, 2023
Contact
- +410715710805
- theuncommonshop.ch/en
- info@theuncommonshop.ch
- Romanshorn, CHE
About
The largest trading card shop in Switzerland. Everything related to TCGs, from Pokémon, Magic: The Gathering, Yu-Gi-Oh!, and One Piece to Riftbound, plush toys, figures, and much more. All at the Unco...
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