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CLUSE.comReviews

: 869Excellent

4.76

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Valid

with Buyer Protection

certified since: 3/27/2019
updated on: 8/9/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more


certified since: 3/27/2019
updated on: 8/9/2022
CLUSE.com is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At CLUSE.com, you can use the guarantee from Trusted Shops and protect up to €2,500. Find out more

Reviews for CLUSE.com

358 verified reviews in the last 12 months

869 total reviews
This is how we ensure that reviews come from real consumers.

the most relevant positive review


6 months ago
It was very easy to make an order. Everything was like it was written in e mali. But when my order was coming to me for 5-6days nothing has happened in status until I wrote to Cluse and my official post office to see what is going on. Next morning got my order with written specific time on, that had to be done. And I am so happy with the watch. I was more secure because I took this tipe of insurance.
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the most relevant critical review


13 days ago
The delivery for Morocco is free, so we ordered a watch (as a gift) the 13th of July. Via the tracking code we see that the watch arrived in Morocco on the 15th of July. Since then, it seems that the watch is blocked at customs. We can't contact anybody to resolve the problem. If the shipment is free, why is the watch blocked at customs?
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Reviews for CLUSE.com

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 Verified review
10 months ago
Fast delivery Lovely and good quality goods Reasonable price I got a watch about 4 years ago and it's still looks great
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 Verified review
1 year ago 
Fast delivery. Excellent watch and smart band, Looks good and I am familiar with the high quality of the Cluse watches.
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 Verified review
6 months ago
I ordered a watch strap and it arrived a few days earlier than I expected. Good quality leather and in a lovely box.
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 Verified review
7 months ago
The product, the service and overall experience with CLUSE was perfect, definitely gonna buy again <3 Thank you.
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 Verified review
6 months ago
The quality of the product and the timely fashion in which it was delivered. Will definitely shop here again.
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Answer by CLUSE.com
6 months ago
Good afternoon, thank you for your nice feedback. We are happy to hear that you are satisfied with your new product. We would gladly like to see you again at cluse.com Kind regards, CLUSE
 Verified review
1 year ago
I am have ordered a watch strap , I like the color and the quality . The delivery was faster then I expected!
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 Verified review
9 months ago
Fantastic service super fast delivery, easy hassle free returns! Will certainly be buying from Cluse again
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Answer by CLUSE.com
9 months ago
Hello, thank you so much for your nice feedback. We are very happy to hear that you are satisfied with our service and that you gave us 5 stars. If you ever have any questions, our customer care team is more then happy to help you. Greetings, CLUSE
 Verified review
5 months ago
The delivery was good, but the brown strap on the watch that I paid 169€ for has a little scratch on it.
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Answer by CLUSE.com
5 months ago
Dear customer, Thank you for your message. We are very sorry to hear that your strap was delivered with a little scratch on it. We have solved this case today for you via email. Please accept our sincerest apologies for the inconvenience. Have a wonderful day. KR, Team CLUSE.
 Verified review
1 year ago
Brilliant is too low to derscribe the service and quality supplied by CLUSE Would recomend to everyone
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 Verified review
8 months ago
Tuve un problema con la entrega y se encargaron totalmente de solucionarlo. Muy, muy agradecida
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 Verified review
6 months ago
The packed arrived before than expected, and the watch is just amazing, beautiful and classy.
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 Verified review
9 months ago
sodibicert articulossolucitra lossol muchoohcum gustannatsug meem ,enviooivne RápidodipaR
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 Verified review
5 months ago
Me gusta la amplia variedad de correas que hay para elegir. El envío fue muy rápido.
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Answer by CLUSE.com
5 months ago
Estimado cliente, Muchas gracias por tu excelente reseña. Nosotros realmente lo apreciamos. Espero darle la bienvenida pronto como cliente. Saludos cordiales, Equipo CLUSE
 Verified review
8 months ago
The watch is super pretty...it was bought as a present for my daughter for Christmas
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 Verified review
6 months ago
Excelent quality. Watches with great designs. I've got two and I highly recommend.
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 Verified review
7 months ago
Great quality product at a great price and shipping was very fast. Very happy!
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Answer by CLUSE.com
7 months ago
Hello, we are very glad to read that you are satisfied and we are happy you gave us a positiv feedback. Our customer service is always available, for any questions you might have. We wish you a very nice day and hope to see you again at CLUSE.com Kind regards, CLUSE
 Verified review
8 months ago
Muy contenta con el servicio y la calidad del producto. Volveré a comprar
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 Verified review
1 year ago
Very fast delivery and watch is very nice. Great to get it half price too.
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 Verified review
9 months ago
Products very good and very efficient and got back quickly to an email.
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Answer by CLUSE.com
9 months ago
Good afternoon, thank you for the positive feedback. We are very happy to hear that we were able to help you and that you are pleased with your order. Don´t hesitate to contact us again if you have any questions. Kind regards, CLUSE
 Verified review
7 months ago 
Muy bonito y práctico para regular pulsera e incluso para sustituirla.
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