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CLUSE.com
Reviews:

676 reviews in the last 12 months2,392 total reviews  

4.59
Excellent

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Top positive review

Sep 4, 2023
 Verified review
The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!

Top negative review

Sep 21, 2023
 Verified review
Really disappointed with my purchase this time. The watch feels flimsy and cheap. Nothing like the one I purchased 5 years ago which I wear every day because it’s sturdy and gas kept it’s condition
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Reviews for CLUSE.com

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Mar 12, 2024
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Mar 2, 2024
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Feb 29, 2024
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Feb 25, 2024
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Feb 19, 2024
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Feb 16, 2024
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Feb 15, 2024
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Feb 21, 2024
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out of stock for ages

The item I was interested in was out of stock for a ver very long time- nothing extraordinary, a black leather and gold strap. Also I think the straps are overpriced.
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Answer by CLUSE.com
Apr 9, 2024
Dear customer, Thank you for your review. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Feb 28, 2024
 Verified review
according to the DHL tracking, my watch is since 23 February in Bulgaria but I live in Belgium...
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Answer by CLUSE.com
Mar 7, 2024
Hello, We apologize to you on behalf of our partner carrier. Please contact us via care@cluse.com so we can help you further. KR, Team CLUSE
Mar 3, 2024
 Verified review
Modèle plus petit que sur la photo dommage
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Sep 4, 2023
 Verified review

The bag is beautiful (but pricey)

The bag is beautiful. It’s like having a daily stylish purse but in backpack mode. I’m a medical resident and was always the carrying my purse and a suitcase bag with my laptop. Lots of bags, right? Now I carry everything here and I always look well. The almond color goes amazing with all my outfits. The quality is the thing that doesn’t let me give 5 stars. It’s not amazing for the expensive price it costs. I think it’ll be damaged in a few months with scratches and things but let’s see :) hope not!
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Aug 20, 2023
 Verified review

Bought a gold snake chain necklace & a gold rope bracelet

Cluse offers really good quality for their prices. A year ago, I bought a classic gold watch & a gold snake chain bracelet there and I honestly have to say that the quality is superb! I always shower with the bracelet on and the color is still perfectly intact. So I recently bought another snake chain necklace and a gold rope bracelet and I really love them as well! Definitely recommend if you're looking for affordable gold jewellery that doesn't discolor :)
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Oct 24, 2023
 Verified review

Sac à dos Nuitée Bleu

J'ai acheté une sac à dos nuite pour les cours . Il est juste parfait , le design est incroyable épuré et simple . La place à l'intérieur est juste parfaite , le pochette de rangement est parfaite pour une iPad Pro. Et je suis plus qu’heureuse d’avoir effectué cette achat . De plus il résiste à l’eau donc mes affaires sont en sécurité
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Jan 15, 2024
 Verified review

High Quality of Customer Care

Received in excellent condition. Delivery very timely. Problem that watch received was not that ordered handled/solved by Customer Care with understanding and professionalism. Very much appreciated by wife and I. We will not hesitate to recommend CLUSE watches to family, friends and acquaintances. Best regards, Marc
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JD
Johan D.
Belgien
Feb 3, 2024
 Verified review

Super Quality leather strap, shipped rapidly

My wife had a watch that needed a new strap and Cluse had the one for her: the right colour, the right clasp and, very importantly, the right length. Cluse offers it, we took a chance not knowing the company, but are so happy we bought another one 😊. Shipping was fast and well packaged. We couldn’t be happier.
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Jan 6, 2024
 Verified review

Lovely watch . Great service quick delivery

Saw a lovely watch before Christmas just waited until their sale was reduced by €50 even with the bank holidays over new year it still only took 6 days to arrive to Ireland . Delighted with it . Tracking very easy to follow too . Customer service very helpful would definitely buy off them again .
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Aug 10, 2023
 Verified review
I've bought several items from Cluse,2 watches and 2 pairs of earrings and I'm more than happy with them. The watch straps are easily adjustable (spare links included ). Delivery time is good seeing as they come from Europe so as yet I have no complaints just praise for my lovely jewellery.
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Jul 28, 2023
 Verified review
Order process and sending the product went fast. Just the delivery part needs a lot of work from DHL. Not being able to find my address the first time and four days later delivering my newly ordered package somewhere else while I'm at home. But then also not stating where it is delivered.
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Sep 21, 2023
 Verified review
You got my watch strap to me super quick (for a wedding) with express delivery, which was great. Thank you. That wouldn't have been necessary though if, when I enquired if you planned to make a white strap with rose gold clasp, the response hasn't been 'look on the website'.
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Aug 8, 2023
 Verified review
The color is according to the photo and specifications, I love how easy is to change and how it gives to your watch a complete new look. The delivery was also very fast it came even a bit earlier than expected. I recommend the brand in general as I have buy a few things.
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