Euroflorist.de/en

Reviews:

Lieferung am selben Tag hat problemlos funtioniert. Die Blumen waren frisch und haben lange gehalten.

Thank you so much Euroflorest for delivering my flowers on time. ❤

Fabulous flowers, excellent service and delivery!! Would highly recommend this service 😊👍💯

The flower was not fresh enough.

I was recently were made aware that a friend was hospitalized in Germany. Being that I live in Canada, the least i could do was to send flowers. I simply googled flower delivery service and her location which brought me to the Euroflorist webpage. My flower order easy to place and I was given notifications of when the bouquet would be delivered. Easy to navigate, safe payment process & affordably priced. Euro to Canadian dollars. Thank you for being a part of adding smiles to a friend in hospital.

Really quick delivery and good tracking

Prompt delivery and the flowers were lovely.

I liked the user friendly interface and how easy it is to order. Thank you!

Very bad customer service regarding a bouquet that was not delivered. Despite clear instructions on getting to the apartment, the flowers were not delivered because the recipient didn’t answerthe door. All previous deliveries had been delivered with the same instructions and the recipient was not there during all of the previous deliveries. Euroflorist refused to do another delivery and argued with me for 3 days until the recipient had to pick up the flowers at a shop a few kilometres away. These were meant to be a surprise. Customer Service kept blaming me for not instructing them to leave the flowers at the door but they had delivered previous orders at the door. A second delivery attempt would’ve been a nice gesture, but they refused.

I paid for the large arrangement and the bouquet that was received appeared to be the basic.

Update: Euroflorist has publicly replied here asking me to contact them by email to resolve the issue. I would like to clarify that this was already done prior to writing this review. I contacted Euroflorist customer support by email, provided photos, and clearly explained the discrepancy between the advertised bouquet and the one delivered. Their initial response dismissed the complaint entirely, stating that the flowers were “fresh and of value,” while ignoring the fact that the delivered bouquet did not match the advertised product in color, composition, or overall appearance. After further correspondence, the explanation shifted to flowers being delivered “in bud form,” despite the bouquet remaining predominantly green more than 48 hours after delivery, with one flower blooming orange instead of red and greenery already drying. At no point was a proper resolution offered. For this reason, I consider the matter already addressed via email, with no satisfactory outcome. This public response therefore appears to be an attempt to redirect the conversation rather than to genuinely resolve the issue. Original review: I ordered a Christmas bouquet called “Lady in Red” through Euroflorist. The bouquet shown on their website is clearly red-dominated, full, and rich in composition. What was delivered looked completely different. The delivered bouquet was mostly green, filled with foliage and fillers, with only a few small red flowers. There were no red lilies, and the overall impression was green and sparse rather than red and luxurious. The photos make this difference obvious. This is not about flower freshness. Euroflorist confirmed the flowers were “fresh and of value,” but completely ignored the core issue: the delivered bouquet does not resemble the advertised product in color, composition, or perceived value. To make matters worse, the bouquet was delivered in a Fleurop-branded bag, despite the order being placed directly with Euroflorist. When I requested clarification and a proper resolution (not a future discount), the complaint was dismissed. I paid for “Lady in Red” and received something closer to “Lady in Green.” Based on this experience, I cannot recommend Euroflorist.

Excellent service, prompt delivery, lovley flowers many thanks