Review summary
Customers generally find the ordering process easy and straightforward. However, there are frequent issues with late, missed, or unreliable deliveries, and many customers express disappointment with discrepancies between what was ordered or pictured and what was delivered. Opinions on flower quality are divided, with several customers citing wilted or poor-quality blooms, while others are satisfied with freshness. Sentiment towards customer service is overwhelmingly negative due to slow, unhelpful, or inconsistent communication. Additionally, opinions on value for money are mixed, with some feeling the service is overpriced, and several customers doubt the reliability of the service for important occasions due to inconsistent experiences.
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