Reviews for Mason's are consistently positive. Customers consistently praise the high quality, excellent fabrics, and superior craftsmanship of the garments. The fit and comfort of the clothing are highly appreciated, with many noting perfect cuts and wearability. Customer service is frequently described as helpful, responsive, kind, and knowledgeable, especially via WhatsApp. Fast delivery and careful, elegant packaging—including details like pleasant scents—are widely praised. Customers appreciate the wide selection of styles, colors, and designs, making it easy to find items that suit their tastes. Special touches such as precise tailoring, finishing, and small details like hemming or garment presentation receive special mention.
A minority of customers express concern about high prices, especially due to international shipping and tariffs, despite acknowledging quality.
This text was automatically created by an AI system from user reviews.
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Reviews for en.masons.it
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Community member
1 Reviews
Community member
1 Reviews
Perfect experience
Availability of Customer service, Hemming service, discount.
Packaging with the scent is also awesome.
Community member
1 Reviews
Community member
1 Reviews
Beautiful and Versatile Blouses
I bought two short-sleeved blouses with lovely details, like embroidery on the pocket. The fabric is light and comfortable, perfect for any occasion.
Community member
2 Reviews
Always happy with the garments from Masons
Community member
1 Reviews
La americana es preciosa, pero me parece cara: 355€ y no tiene forro. Me gustaría que los artículos fueran más baratos. Por lo demás, todo correcto y buena calidad.
Community member
1 Reviews
A trusted choice
I've been choosing Mason's for years because of the quality of their fabrics. I especially find that the women's collections are always stylish and well made, season after season.
Community member
1 Reviews
Style meets comfort
Wide selection of trousers, various models and interesting colors. The quality is good and the fit is comfortable.
Community member
1 Reviews
Fast, careful and reliable
I bought two pairs of trousers: super fast shipping and carefully packed with great attention to detail. Truly excellent service, highly recommended!
Community member
2 Reviews
Top service en persoonlijk gecontacteerd via WhatsApp met foto's alvorens te versturen
Community member
1 Reviews
Community member
1 Reviews
Maravillosa
Community member
1 Reviews
I ordered pants and shorts. However, you can only enter 1 inseam number for the custom hemming so I had to split the order. You should specify the inseam for each item ordered.
Answer by Mason's
Good Morning Mr. Gex,
we are sorry to hear about your feedback. Please note that it is not possible to enter multiple inseam lengths within a single order, as this could create confusion in the customization and hemming process. However, as in your case, you can simply contact our Customer Care via email or WhatsApp, and we will promptly add the additional hemming details you require.
Kind regards,
Mason’s Customer Service
Community member
1 Reviews
Community member
2 Reviews
Great quality & fit
Great quality, great fit, excellent customer service!
Community member
2 Reviews
Molto rapidi nella consegna.
Community member
1 Reviews
I bought in your store in LaJolla and loved everything. I placed another order to you from New Jersey at least a month ago or more and still have not received it. Thank you, Debbie Pepe
Answer by Mason's
Good morning, Ms. Pepe, we apologize for your review. We sent you an email this morning, in addition to the one sent on October 16, to which we have not received a reply. We are waiting for your confirmation so that we can proceed with your shipment.
We remain at your disposal and wish you a good day.
Mason's Customer Service
Community member
1 Reviews
Great variety and stylish options
Wide range of colours and distinctive trouser styles, really impressive selection.
Community member
2 Reviews
Community member
1 Reviews
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