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Top positive review
Sep 16, 2023
Verified review
We had tried Henri Willig a few years ago when we were in Amsterdam, so we knew that it was a premium cheese and that we liked it. We were in Rotterdam recently and visited the shop located in the Markthal. The gentleman there was very helpful. We were able to try several different cheeses and choose our favorite. I decided that I wanted to bring home about 10 hunks of cheese as gifts, so the nice man talked with me about shipping. I placed an order when I got home, and the service was excellent. Easy to use website, and we ordered 2 organic and 8 Extra Old Cow Cheese (our favorite). The cheese arrived 2 days later via FedEx. Everyone who I have given the cheese to has enjoyed it as much as my husband and I do. I love being able to share things that we find on our travels with family and friends, and was a grand slam gift. And there might be a few hunks of cheese in my refrigerator that were a gift to my husband and me. We like eating the cheese as part of a charcuterie board, but I’ve heard back from a couple of people, one who has used the cheese in an omelet and one who has made grilled cheese sandwiches with it. I believe I’ll be ordering again.
I made my order on August 19th, 2023 and have YET to receive any update about my order, let alone my order itself. Nothing has been delivered to me and the last I checked, it said that the label has been put on it, but it hasn't even left the facility yet! For someone who was planning on being a long time customer, this is very sad and am not interested in making any orders in the future with poor customer service like this.
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Reviews for Henri Willig Cheese
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11 days ago
Verified review
Delicious cheese, fast delivery
I visited their cheese farm when I was in Amsterdam. Many varieties, all delicious. When I got home I ordered 5 cheeses online. They came very quickly , looking exactly like in their Netherlands shop. Ordering t was very easy, and shipping charges very reasonable. I’m looking forward to ordering many more times.
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Answer by Henri Willig Cheese
6 days ago
Thank you for your kind words and your support. We are delighted that you enjoyed our cheese selection and that ordering was easy for you. We look forward to helping you make more delicious memories!
Your Henri Willig Customer Care Team
9 days ago
Verified review
First bought cheese from them on a trip to The Netherlands back in 2017 and then stopped every year after when I visited Europe. Was thrilled when they opened a place in NY but then Covid hit. Now I order twice a year for myself and order in November for Xmas gifts. Fenugreek and Asparagus are my two favorites
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Apr 29, 2024
Verified review
Excellent cheeses!
Could not bring back from Europe on my vacation, so I ordered online. Shipping was a bit extreme, but cheese was outstanding! TY.
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Answer by Henri Willig Cheese
May 1, 2024
Thank you very much for your kind words and for taking the time to share your experience. We are glad that you enjoyed our cheese and we appreciate your patience with the shipping. Hope to see you soon again in one of our shops in the Netherlands, Germany or Austria. Or in our Webshop.
Your Henri Willig Customer Care Team
9 days ago
Verified review
Cheese is delicious and easy to order. The package was delayed by four days from expected date, which was disappointing.
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May 5, 2024
Verified review
Very good quality of the products, carefully packaged and delivered on time. Highly recommended.
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Answer by Henri Willig Cheese
6 days ago
Thank you so much for your kind words. We are delighted that you are pleased with your purchase and that the cheese set arrived on time. We appreciate your. feedback! Hope to see you soon again in the Henri Willig Webshop.
Your Henri Willig Customer Care Team
4 days ago
Verified review
Excellent high quality cheese! From now on Henri Willig is my main supplier of cheese!
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Apr 23, 2024
Verified review
Excellent online shopping!
Excellent online shop with fantastic yummy products and quick and safe deliveries!
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Answer by Henri Willig Cheese
Apr 23, 2024
Thank you for your kind words! We are pleased to hear that you enjoyed the goat cheese, the sausage, the honey and all the other dutch delicacies and your delivery experience.
Hope to see you soon again in the Henri Willig Webshop.
Your Henri Willig Customer Care Team
Thank you so much for your positive feedback! We are thankful that you enjoy our delicious cheese and appreciate your generous comments about our delivery service. We look forward to your next visit to the Henri Willig webshop or one of our many shops in the Netherlands, Germany and Austria.
Your Henri Willig Customer Care Team
May 1, 2024
Verified review
Amazing service with great cheese! Highly recommend!
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Answer by Henri Willig Cheese
May 2, 2024
Thank you so much for your kind words! We are delighted to hear that you enjoyed our cheese and service. We hope to see you soon again.
Your Henri Willig Customer Care Team
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