Review summary
Customers appreciate the fast, punctual, and reliable delivery service, as well as the professionalism and efficiency of the processes. Customer service is often described as friendly and helpful. The variety and quality of the product assortment also receive positive feedback. Pricing is generally seen as competitive. However, some customers have experienced delays or mishandling during delivery, and have encountered issues such as receiving the incorrect number of items or damaged goods. There are also concerns regarding customer service responsiveness and issue resolution, unexpected additional costs, and occasional unprofessional behavior from third-party couriers.
This text was automatically created by an AI system from user reviews.
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O experiență plăcută
Reply from millesima.com
Bună ziua,
Vă mulțumim frumos pentru feedback-ul dumneavoastră pozitiv. Ne bucurăm să aflăm că ați avut o experiență plăcută cu Millésima. Ne dorim să vă oferim mereu servicii și vinuri pe măsura așteptărilor dumneavoastră. Vă așteptăm cu drag și la următoarele comenzi.
Cu stimă,
Millésima
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Seriozitate, profesionalism.
Reply from millesima.com
Bună ziua,
Vă mulțumim pentru aprecierea acordată. Ne bucurăm că ați remarcat seriozitatea și profesionalismul echipei noastre. Satisfacția dumneavoastră ne motivează să menținem cele mai înalte standarde. Vă așteptăm cu drag să reveniți pentru noi experiențe vinicole.
Cu stimă,
Millésima
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Delivered on time, packaging was perfect
Reply from millesima.com
Hello,
Thank you for your positive feedback. We’re delighted that your order was delivered on time and that the packaging met your expectations. Ensuring the safe and punctual arrival of your wines is very important to us. We look forward to serving you again soon.
Best regards,
Millésima
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God service, delivery on time.
Reply from millesima.com
Dear Customer,
Thank you very much for your kind feedback. We are delighted that you are satisfied with our service and timely delivery. Your satisfaction is our priority and we look forward to serving you again for your next wine selection.
Best regards,
Millésima
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The ease and variety! Excellent!!
Reply from millesima.com
Hello,
Thank you so much for your enthusiastic feedback. We’re delighted that you enjoyed the ease of our service and the variety of our selection. Your satisfaction is at the heart of our mission. We look forward to accompanying you on your next wine journey.
Best regards,
Millésima
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You're great, the chat confirms it 😀
Best regards
Reply from millesima.com
Hello,
Thank you so much for your kind words and this cheerful message! We’re truly delighted to know our service and chat support met your expectations. We look forward to accompanying you in your future wine discoveries.
Best regards,
Millésima
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good service thanks for this
Reply from millesima.com
Hello,
Thank you very much for your positive feedback. We are delighted that you appreciated our service and hope to accompany you again for your next fine wine purchases. Please feel free to reach out if you need any further assistance.
Best regards,
Millésima
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E-mail service (for questions) could be quicker
Reply from millesima.com
Hello,
Thank you for your valuable feedback. We understand your point regarding the response time by e-mail and apologize for any inconvenience caused. We are continuously working to improve our service and ensure faster replies. We hope to provide you with a better experience next time.
Best regards,
Millésima
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