Review summary
Many customers praise the fast and reliable delivery, as well as the broad and high-quality selection of wines available. The website is described as easy to use and efficient for ordering, and most reviewers find the service to be professional, smooth, and friendly. Communication is often highlighted as clear and helpful, and several customers consider the pricing fair or competitive. However, some customers report issues with couriers, including damaged goods and a desire for better courier coordination. There are mentions of inflexible policies and occasional negative service experiences. A few reviewers express concerns about hidden charges or higher-than-expected costs, and some wish for more prompt responses from customer service.
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