Review summary
Most customers are satisfied with the quality of the products received, highlighting that items are authentic and well-made. Many also appreciate the competitive pricing and value for money. Some customers praise the website’s usability and product selection, and a few note careful packing that contributes to a positive shopping experience. However, there are frequent complaints about slow delivery times and a lack of updates or transparency in the order tracking process. Customers are often frustrated by slow or non-existent responses from customer support. Some have received damaged boxes, and others are upset about extra delivery charges.
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How Trusted Shops prevents fake reviewsReviewsShooos.ie
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Verified
I got an excellent deal on the runners I purchased. Couldn't find them anywhere else on the Web any cheaper. Delighted with the price, product and service. Ordered on the 17th of November and stated that they would take between 6-10 days estimated delivery. They were delivered by the 26th of November, withing the 10 day mark, so exactly as was promised..
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Super variety of styles and colours
The shoes arrived without delay and were exactly as pictured. The website was easy to use and the selection of colours was incredible. First time purchasing here and I am very happy with the service I have received
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Great shop would buy again
To be honest I thought it was a scam, when I ordered i thought it was from a well known shoe shop in Ireland and UK but realised it wasn't after I paid. I need not have worried as the shoes arrived today ,earlier than I expected and they ere exactly what I ordered and genuine
Verified
Fast turnaround of order. Great service
I ordered from Shoos days before Christmas. The order was dispatched quickly and arrived just in time. My email was answered immediately. I was delighted with the service and would definitely use this site again.
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Great service
I ordered 2 pairs of trainers for my sons. They arrived within the timeframe, well packaged and the GLS delivery man was lovely!
One pair will need to be exchanged my sons feet grew! I’m in the process of organising that now. It all looks straightforward.
Verified
Still did not recieve My order supposed to be delivered on the 6th of January 2026 it was on Hungary on the 5th and now its in Germany.. And GLS still has no reply on the status on why whatsoever..
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize for the delay in your order. According to the shipment tracking, it was delivered to you on January 15.
Best regards,
Team Shooos
Verified
My order took ages to arrive,also the tracking from the courier was never updated at all.
And when I emailed you to see about my order I got no reply,I have included a photo of what my order looked like,the box was wrecked.
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize that the delivery took longer than usual. We hope that the goods were in good condition and will serve you well for a long time.
Best regards,
Team Shooos
Verified
Only received my order on 5/1/26 The delivery service in Ireland was slow maybe you should try dpd the best delivery service in Ireland always on time
Verified
Прекрасные кеды.
Палладиум- один из любимых брендов.
Обслуживание на высшем уровне...быстро отправили мой заказ.
Verified
Product lovely just too big . Delivery fast .
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I would like to inform you that my order did not arrive yet. I tried to ring but did not physically get speaking to customer help. I’m very disappointed
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize that delivery took longer than usual. We hope you enjoy your purchase for a long time to come.
Best regards,
Team Shooos
Verified
great range to choose from
,carefully packed and arrived quickly.
Verified
Great service
Verified
I have not received my Adidas runners yet . Gls aren't tracking my purchase anymore .Hoping they will still arrive soon but what a wait too long
Reply from Shooos.ie
Hello,
Thank you for your review. According to the shipment tracking, your order was delivered on February 4. We apologize for the delay.
Best regards,
Team Shooos
Verified
Paid €19.99 for 1-2 day delivery but I had to call after 3 days to see where my order was, I was told sorry for the delay. Received my order 2 days after original delivery date. So €19.99 wasted and not refunded. I probably wouldn’t use this site again.
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