Review summary
Most customers are satisfied with the quality of the products received, highlighting that items are authentic and well-made. Many also appreciate the competitive pricing and value for money. Some customers praise the website’s usability and product selection, and a few note careful packing that contributes to a positive shopping experience. However, there are frequent complaints about slow delivery times and a lack of updates or transparency in the order tracking process. Customers are often frustrated by slow or non-existent responses from customer support. Some have received damaged boxes, and others are upset about extra delivery charges.
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How Trusted Shops prevents fake reviewsReviewsShooos.ie
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Verified
Shit service
Reply from Shooos.ie
Hello,
Thank you for your review. If the shoes did not fit you, you can return them. The sizes on our website always correspond to the sizes listed on the shoe box. Thank you for your understanding.
Best regards,
Team Shooos
Verified
I got shoos in a short time a few days.
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Good service and quick delivery.
Good service quick delivery
Verified
Beautiful and great quality runners and fast delivery.
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Do not buy from Shooos
Ordered the shoes 14th of Jan, they still haven’t arrived. Every time I try to track them, the delivery date gets extended by another week. We needed the shoes for a particular event and they are now too late. 3-5 working days for delivery to Europe is a farce.
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize for the complications. We did not have the goods in stock and refunded the amount to your account on January 19. Please check your online banking; the amount should have been credited back to your account. Thank you for your understanding.
Best regards,
Team Shooos
Verified
Verified
I haven’t received my parcel yet will review again when I do thanks
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize for the delay in delivery on the part of the carrier. We have filed a complaint and will keep you informed as soon as we have any new information. Thank you for your patience.
Best regards,
Team Shooos
Verified
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Arrived on time.
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Order confirmation email received but nothing beyond that. No information about dispatch etc
Reply from Shooos.ie
Hello,
Thank you for your review. According to the shipment tracking, your order was delivered today, December 2. We apologize for the slight delay.
Best regards,
Team Shooos
Verified
Verified
I order over 2 weeks ago and have not yet recieved my order. They left germany on jan 28th ( they came from an eastern europen country before that) according to tracking system but have not been tracked since ! This is not an Irish company although using the .ie
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize for the delay. We have initiated a complaint procedure with the carrier and will inform you shortly by email.
Best regards,
Team Shooos
Verified
Legit.Great shoes.Good price
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Have ordered items 10 days ago and still waiting for delivery
Reply from Shooos.ie
Hello,
Thank you for your review. We apologize for the delay in delivery on the part of the carrier. Your order has been delivered.
Best regards,
Team Shooos
Verified
