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Review summary
Customers consistently appreciate the fast and timely delivery of orders, highlighting the efficiency of the service. The support team is frequently described as professional, knowledgeable, and competent. Many customers note positive experiences with helpful, courteous, and attentive staff. Communication is often clear, prompt, and effective. Competitive and fair pricing is also commonly mentioned as a strong advantage. Most customers are satisfied with the condition and quality of the products they receive, which generally meet expectations. Some customers report isolated issues such as delivery delays, problems with product defects or mismatches, and dissatisfaction with problem resolution. Additionally, a few customers note instances of lacking or delayed feedback in communication.
This text was automatically created by an AI system from user reviews.
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How Trusted Shops prevents fake reviewsReviewsit-market.com powered by Cybertrading GmbH
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ok
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your positiv feedback.
Verified
Excellent service, very friendly and attentive people, always willing to help. The product works perfectly, arrived in perfect condition and on time. Very happy to have done business with you guys!
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words and positive feedback. We take great pride in providing friendly and attentive service, and it is rewarding to know that our efforts have met your expectations.
Verified
service. interactions
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words regarding our service and interactions. Your positive feedback motivates us to continue delivering high-quality service with professionalism and dedication.
We genuinely appreciate your support and look forward to serving you again.
Verified
Personal attempt
Reply from it-market.com powered by Cybertrading GmbH
We sincerely appreciate your kind words and the time you took to share your personal experience with us.Your positive feedback inspires us to continuously uphold these standards and strive for excellence in all that we do.
Verified
Good service, knowledge of the hardware, prompt response’s
Reply from it-market.com powered by Cybertrading GmbH
Thank you for sharing your positive experience with our service.
We take great pride in delivering knowledgeable and prompt support to ensure our customers receive the best assistance with their hardware needs.
Verified
Good done!
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your positive feedback. We appreciate your recognition of our efforts and are pleased to know that our service met your expectations.
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quick response and fast delivery
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your kind feedback. We truly appreciate your recognition of our quick response and fast delivery.
We look forward to serving you again.
Verified
Cisco 3550-F Fusion switch
We purchased a refurbished Cisco 3550-F Fusion switch from Cybertrading. After testing it, we found that all features were as expected. It's definitely worth the price we paid.
Reply from it-market.com powered by Cybertrading GmbH
We are pleased to hear that the product met your expectations and performed flawlessly during testing. Delivering reliable, high-quality networking equipment at a competitive price is a commitment we uphold to ensure customer satisfaction. Your acknowledgment reaffirms the value we strive to provide with every transaction.
We appreciate your trust and look forward to serving you again in the future.
Verified
Exactly as we discussed! and on time. thank you
Fast delivery exactly as we discussed. material also good state!
thank you
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your kind words and for acknowledging the prompt delivery and quality of the material.
Verified
Excelent item. Xact deluvery
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your kind words and for taking the time to share your positive experience. We are delighted to know that the item met your expectations and that the delivery was accurate and timely.
Verified
fast response and fast delivery
fast response and fast delicery
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words. Your positive feedback is a great encouragement for our team to continue maintaining these high standards.
We truly value your support and look forward to serving you again in the future.
Verified
IT spare
ND
just perfect
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your positive feedback.
Verified
Plain deal. You just forgot to give me a feedback when I confirmed the purchase order. Best regards.
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your feedback. We sincerely apologize for the oversight in not providing you with timely feedback after confirming your purchase order. We appreciate your understanding and continued support.
Verified
Used Drive Sold as New – Warranty Issue Still Unresolved After One Month
If you want to receive a used enterprise drive instead of the new one you paid for, and then spend more than a month trying to obtain valid warranty documentation, Cybertrading is the right place.
I purchased an HPE LTO-8 drive advertised as new.
The drive I received showed clear signs of prior use (usage recorded in the drive logs), and the serial number on the delivered drive does not match the serial number on the sales documentation.
Because HPE requires proof of purchase containing the serial number of the actual device and the date of sale, I am currently unable to register the warranty for the drive that Cybertrading delivered.
My complaint has been open for more than a month. Despite repeated communication, I still have no corrected documentation, no replacement drive and no resolution. The sales manager listed on Cybertrading’s website acknowledged my frustration, but the issue remains unresolved.
This has been, by far, the worst purchasing experience I have ever had with enterprise hardware.
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my experience
If you are asking about my experience, I would say it was very positive. I received professional answers to all my questions about the products, so I knew I was buying what I was looking for. And the product warranty is a plus.
I recommend this seller.
Waldemar Wojtyński / Poland
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for sharing your positive experience with us. We are delighted to hear that our team was able to provide you with professional and informative answers, helping you make a confident purchase.
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reliable
Almost perfect delivery of equipment.
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your positive feedback. We appreciate your recognition and look forward to serving you with an even better experience in the future.
Verified
I first received wrong item, but it was fixed smoothly
Reply from it-market.com powered by Cybertrading GmbH
Thank you for sharing your experience with us. We sincerely apologize for the initial inconvenience caused by receiving the incorrect item. We are pleased to hear that the issue was resolved promptly and to your satisfaction.
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Communication and Parts availability
Reply from it-market.com powered by Cybertrading GmbH
Thank you for sharing your positive feedback with us.
We are delighted to hear that our communication and parts availability met your expectations.
Verified
x
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for taking the time to share your positive experience with us.
Verified
Great service
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for taking the time to share your positive experience with our service. We are delighted to hear that you found our service to be great, as we continuously strive to provide exceptional support and satisfaction to all our clients.
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it-market.com powered by Cybertrading GmbH
it-market.com, powered by Cybertrading GmbH in Barleben, has been synonymous since 2007 with professional business IT hardware and many years’ experience in trading new and pre-owned equipment. We pu...
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