Review summary
Customers frequently praise the overall quality of service, highlighting its professionalism, reliability, and excellence. Fast and on-time delivery is commonly mentioned as a positive aspect. Many appreciate the competitive and fair pricing, as well as the professionalism, competence, and knowledge of the staff. Clear, effective, and responsive communication is often noted, and prompt, helpful support—especially in pre-sales and order assistance—is highly valued. Most customers are satisfied with the quality and condition of received products. A few customers mention negative experiences with problem resolution, with some expressing dissatisfaction with how their issues were handled. There are occasional reports of delays or longer-than-expected shipping times. While communication is generally strong, a small number of reviews mention missed or slow feedback. Additionally, a minority of customers cite issues with used or faulty products.
This text was automatically created by an AI system from user reviews.
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Verified
Great service
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for taking the time to share your positive experience with our service. We are delighted to hear that you found our service to be great, as we continuously strive to provide exceptional support and satisfaction to all our clients.
Verified
All good👍
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your positive feedback.
Verified
perfect
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your kind feedback. We are delighted to hear that your experience with our product met your expectations perfectly.
Verified
Cybertrading is always very good partner. Last time it took more then expected time to receive ordered goods (presumably due to pre-christmas bottleneck in logisticks) , but on the other side - as always everyhing arrived in very good condition. So I can really recommend Cybertranding as business partner
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your continued trust in Cybertrading as your business partner.
Verified
Excellent presales. Prices lower than the average
Excellent presales; they spent a lot of time with us to define some details and continued even when it became clear that the bargain was poor. Prices are lower than the average.
Reply from it-market.com powered by Cybertrading GmbH
Thank you for taking the time to share your experience. We greatly appreciate your kind words regarding our presales team’s dedication and thoroughness.
Verified
Fine and fast service.
Reply from it-market.com powered by Cybertrading GmbH
Thank you for taking the time to share your positive experience with our service. We appreciate your support and look forward to serving you again in the future.
Verified
The order was completed flawlessly.
Verified
friendly
Everything’s fine, though delivery took a bit longer than expected.
Perhaps it was just a one-off.
Reply from it-market.com powered by Cybertrading GmbH
Dear Customer,
Thank you for taking the time to share your experience with us. We sincerely appreciate your understanding regarding the delivery delay, and we apologize for any inconvenience this may have caused. Please rest assured that we strive to uphold the highest standards in both product quality and timely service, and we continuously work to improve our delivery processes. Your feedback is valuable and helps us to ensure a better experience for all our customers.
Kind regards.
Verified
all fine
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your positive feedback.
Verified
professionali
azienda professionale .
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words and recognition of our professionalism. We appreciate your trust and support.
Verified
very good service !
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words regarding our service. We remain committed to providing you with the highest quality service every time.
Verified
Ok
Reply from it-market.com powered by Cybertrading GmbH
Thank you for taking the time to share your feedback. We appreciate your positive response and are pleased to know that your experience met your expectations.
Verified
Good products, good prices, good service and good delivery time. Thank you!
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words and positive feedback. We are delighted to hear that our products, pricing, service, and delivery times met your expectations.
Verified
courtesy, competence and good prices
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind words. We are delighted to hear that you appreciated our courtesy, competence, and competitive pricing.
Verified
Professional approach
Reply from it-market.com powered by Cybertrading GmbH
Thank you for recognizing our professional approach. We continually strive to maintain the highest standards of service to ensure our customers receive outstanding support and expertise.
Verified
High-quality service
We have ordered network equipment from Cybertrading on several occasions. We appreciate the breadth of their product range, their competitive prices, their responsiveness, and the speed and care they take with delivery.
Reply from it-market.com powered by Cybertrading GmbH
Thank you for your continued trust in our network equipment offerings. We are delighted to hear that our extensive product range, competitive pricing, and responsive service have met your expectations.
Verified
professional relationship
Reply from it-market.com powered by Cybertrading GmbH
We look forward to maintaining this positive and productive partnership going forward.
Verified
your professionalism and promptness
Reply from it-market.com powered by Cybertrading GmbH
Your feedback motivates us to continue delivering reliable and efficient service that reflects our commitment to excellence. Thank you very much for your kind words regarding our professionalism and promptness.
Verified
Great shopping experience.
The comunication was smooth, very good prices and fast delivery.
I do recommend this company!
Reply from it-market.com powered by Cybertrading GmbH
Thank you for sharing your positive experience with us. Your recommendation is highly appreciated and motivates us to maintain the high standards we set for our brand.
We look forward to the opportunity to serve you again in the future.
Verified
great
Everything ist ok.
Reply from it-market.com powered by Cybertrading GmbH
Thank you very much for your kind feedback. We are delighted to know that your experience met your expectations and everything is satisfactory.