it-market.com powered by Cybertrading GmbHReviews:
121 reviews in the last 12 months203 total reviews
Excellent
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Top positive review
Feb 27, 2024
Verified review
I ordered a Juniper MX960 BP3 chassis with ECM kit but received the chassis version without ECM. But friendly and professional staff arranged complete chassis replacement which is now on its way to me. Overall I can say that errors are happening but since the seller is willing to correct them it's OK for me. . Overall I am recommending this company and I will again buy from them.
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Top negative review
Oct 24, 2023
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Took more than 3 weeks to receive the order, initially our payment was lost, had to wait again for shipment.
No tracking information received, no invoice yet.
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Reviews for it-market.com powered by Cybertrading GmbH
Feb 6, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Feb 7, 2024
Thank you so much for your generous review!
Jan 25, 2024
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german precision very much appreciated.
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Answer by it-market.com powered by Cybertrading GmbH
Jan 26, 2024
Thank you for your positive feedback about our German precision. We strive to be of the utmost quality and fidelity in our services and are glad that you appreciate the hard work we put into our products. Thank you again for your kind words.
Feb 1, 2024
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Communication and equipment condition
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Answer by it-market.com powered by Cybertrading GmbH
Feb 1, 2024
Thank you for taking the time to review our services.
Feb 2, 2024
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Fast and professional service
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Answer by it-market.com powered by Cybertrading GmbH
Feb 2, 2024
Thank you so much for taking the time to leave us this kind review.
Feb 14, 2024
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easy and good service.
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you so much for your positive review!
Feb 16, 2024
Verified review
Nice job!
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Answer by it-market.com powered by Cybertrading GmbH
Feb 19, 2024
Thank you for taking the time to share your positive feedback about our business.
Jan 30, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 30, 2024
Thank you for taking the time to provide your feedback on our services.
Jan 23, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 23, 2024
We value your feedback and look forward to serving you again in the future.
Dec 22, 2023
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The early answer to our questions and the fast delivery of the order.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 27, 2023
Thank you for your positive feedback regarding the early answer to your questions and the fast delivery of your order. We understand the importance of timely responses and deliveries, and we strive to provide the best service possible. We take pride in our commitment to delivering quality products and services that meet our customers' expectations. Thank you again for taking the time to share your experience with us.
Jan 17, 2024
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kindness and competence
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you very much for your kind words! We truly appreciate your positive feedback.
Dec 21, 2023
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Our best partner
Many years doing business and always satisfied.
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Answer by it-market.com powered by Cybertrading GmbH
Dec 22, 2023
Thank you for your loyalty and patronage! We are so pleased to hear you have had positive experiences with us throughout the years - we value our customers and strive for excellence in everything we do. We are always looking for ways to improve our service and products, and value your feedback. Thank you again for choosing us.
Dec 27, 2023
Verified review
Great job, quickly and efficiently!
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Answer by it-market.com powered by Cybertrading GmbH
Dec 27, 2023
Thank you for taking the time to leave us a positive review. We are delighted to hear that your experience was a positive one. At our company, we strive to provide our customers with the highest level of service possible. We appreciate your feedback and are glad that we could meet your expectations. Thank you again for your kind words.
Jan 17, 2024
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TOP
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your valued feedback!
Jan 17, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your generous review!
Jan 17, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for taking the time to provide us with your feedback.
Jan 17, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you for your valued feedback.
Jan 17, 2024
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Answer by it-market.com powered by Cybertrading GmbH
Jan 18, 2024
Thank you so much for taking the time to leave a review. We are so happy to hear that you had a great experience with us, and we appreciate your positive feedback.
Dec 22, 2023
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Answer by it-market.com powered by Cybertrading GmbH
Dec 27, 2023
Thank you so much for your positive review!
Jan 19, 2024
Verified review
I have ordered 3 brand new switches but I have received 2 new switches and one used without genuine accesorries. This is unacceptable, your sales team doesnt seems to be concerned about it. Missing parts has been send in another package but those was used with scratches and they was not genuine, and still missing some parts. Also I'M NOT ABLE TO RE-SELL IT AS BRAND NEW. I must say that, after purchase your services are low, and I think you are selling little used/outlet devices as new.
I will never come back for other purchases, and I dont have time for long conversations and reclamations processes. In my career I have ordered many Aruba switches and never got so old firmwares and open boxes are unacceptable. Attached picture is: on top what I got in the package and on bottom - genuine Aruba accesorries. I will also give you an comment on google to warn other buyers on what you are selling.
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Nov 6, 2023
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Have had quick and satisfying answers, received offer and request of payment via credit card by email, device delivered within two days.
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Answer by it-market.com powered by Cybertrading GmbH
Nov 7, 2023
Thank you for taking the time to share your experience with us. We are so glad you had a quick and satisfactory experience with us. We value your trust in our services and wanted to make sure we met your expectations. Thank you again for your feedback!