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Review summary
Customers frequently praise the freshness, beauty, and quality of the flowers and plants received. The website and ordering process are described as easy, convenient, and straightforward, particularly for international orders. Many customers highlight good prices and value for money, and bouquets and plants often match the website photos. Delivery punctuality and reliability are often mentioned positively, and customer service is generally seen as helpful, responsive, and problem-solving. Clear order tracking, timely updates, and informative notifications are also appreciated. Some customers mention issues with wilted or damaged blooms. There are reports of missed, delayed, or problematic deliveries, as well as occasional confusion or lack of communication from the delivery or support teams. A few reviewers note unhelpful or template responses from customer service and instances where delivered items did not meet expectations compared to the website. Additionally, high shipping costs are mentioned by some.
This text was automatically created by an AI system from user reviews.
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Authentic reviews from real people.
How Trusted Shops prevents fake reviewsReviewsblumenshop.com
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Verified
Perfect experience!!
Perfect experience!
Ordered online from the Netherlands to get a nice birthday bouquet to a friend who recently moved to Germany and they did a great job!
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted that everything went smoothly and that you were able to surprise your friend in Germany with a beautiful birthday bouquet all the way from the Netherlands. Thank you for choosing us to be part of this special moment! 🌷
Verified
Sent flowers to my girlfriend in Germany, she was so happy with them, quality flowers and service. Will definitely use blumenshop again!
Reply from blumenshop.com
Thank you so much for your wonderful review! 💐
We're delighted to hear that your girlfriend loved the flowers and that you were happy with both the quality and our service. It means a lot to us that you'll choose Blumenshop again. We look forward to helping you create another special surprise! 🌷
Verified
I was delighted with the roses that I selected for my mum 98th birthday. She was so happy of the arrangement of the bouquet 💐. Thank you for caring.
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that your mum loved the roses for her 98th birthday and that she was so happy with the bouquet. Thank you for choosing us to be part of such a special occasion. We truly appreciate your kind words!
Verified
Gorgeous peonies
I received the most stunning bouquet of peonies. I’ve been absolutely captivated by the way they bloom and transform; they are truly a work of art.
If there is something I can recommend to improve is the card that comes with them. Could be a nicer font and design.
Reply from blumenshop.com
🌸 Thank you so much for your lovely feedback! We’re delighted to hear how much you enjoyed the peonies and how beautifully they developed – truly something special.
We also really appreciate your suggestion regarding the card design. Your input is very valuable to us, and we’ll gladly take it into consideration to improve the overall experience.
Verified
Thank you My customer was really delighted with her flowers and sent me a photo . They arrived promptly . Great communication stress free purchase
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that your customer loved the flowers and even sent you a photo. It's great to know they arrived promptly and that you found the whole ordering process smooth and stress-free. We truly appreciate your kind words!
Verified
Despite living in the Uk
Despite living in the UK, I always use this company to send flowers to my Son and Daughter in Law who live in Germany. The flowers are excellent quality and arranged beautifully. The price is great value and the delivery time never fails . I wouldn’t use any other company
Reply from blumenshop.com
🌸 Thank you so much for your wonderful and loyal support! We’re truly delighted to hear that you trust us to send flowers from the UK to your family in Germany. It means a lot that you value our quality, pricing, and reliable delivery so highly.
Verified
Excellent service!
Excellent service and great choice of plants. The orchid was a birthday gift. The recipient was delighted with it. It was beautiful and of fantastic quality. Would highly recommend and wouldn’t hesitate to use this company again
Reply from blumenshop.com
Thank you so much for your wonderful feedback! 💐
We’re delighted to hear that the orchid made such a lovely birthday gift and that the recipient was so happy with it. It’s wonderful to know you were pleased with the quality and our selection of plants. Thank you for your recommendation – we’d be very happy to welcome you again!
Verified
Super
Las flores son preciosas, el ramo guapísimo. Muy fresco y todo. Solo hay una cosa que no me gustó, el ramo fue entregado a un vecino y no a mi hermana y se lo envié para su cumpleaños. Tenía que haberlo recibido ella. De esta manera no fue una sorpresa porque al ver en la app que el ramo fue entregado a otra persona tenía que escribirle para decirle que se vaya a buscarlo……
Reply from blumenshop.com
Muchas gracias por tu mensaje y por compartir tu experiencia con nosotros. Nos alegra mucho saber que las flores eran preciosas, el ramo muy bonito y fresco, y que en general te gustó la calidad 🌸
Al mismo tiempo, entendemos perfectamente tu decepción por la forma de la entrega. Cuando un destinatario no está disponible en el momento de la entrega, el repartidor puede, según el procedimiento del servicio de mensajería, entregar el paquete a un vecino para asegurarse de que llegue el mismo día. Sabemos que, especialmente tratándose de un regalo de cumpleaños, esto puede arruinar un poco la sorpresa, y lo sentimos mucho.
Tu comentario es totalmente comprensible y lo tendremos en cuenta para seguir mejorando. Gracias por tu sinceridad y por confiar en nosotros para un momento tan especial.
Verified
Amazing , definitely recommend
The range of flowers available is absolutely great and the prices are very good /reasonable , you can’t get any better the quality of the flowers were great too and sure the message card got safely delivered too which was important for me . So overall a great experience !!
Reply from blumenshop.com
🌸 Thank you so much for your amazing feedback! We’re delighted to hear that you loved the variety of flowers, found the prices reasonable, and were happy with the quality. It’s especially great to know the message card arrived safely as well – that means a lot! We truly appreciate your recommendation.
Verified
Connected online from Australia. Service was troublefree, promt and great value. Delivered on time and as addressed.
Excellent experiencce.
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that ordering from Australia was so easy and that everything went smoothly. It's great to know your flowers arrived on time and exactly as addressed. Your kind words mean a lot to our team!
Verified
Plant etc returned
DHL could not deliver so had to be returned . Blumenshop were great and held the product until I had a new address. I hope it will now be delivered. Thankyou Blumenshop for your patience and time
Margaret ( New Zealand)
Reply from blumenshop.com
Thank you so much for your kind and understanding feedback, Margaret! 💐
We’re glad we could assist while the delivery issue with DHL was being sorted out. Thank you for your patience as well, and we truly hope your plant arrives safely and brings lots of joy once delivered!
Verified
Gute Blumenqualität (wie auf dem Foto), schnelle Lieferung. Danke!!!
Reply from blumenshop.com
Herzlichen Dank für deine tolle 5-Sterne-Bewertung und auch für das schöne Foto! 💐
Es freut uns sehr, dass die Blumen genauso wie erwartet angekommen sind und dich auch die schnelle Lieferung überzeugt hat.
Verified
Perfect for the gifts & loved the quality of flowers but out of 12 flowers i ordered one of them was damaged inside the box where it came off from the flower bud.
Reply from blumenshop.com
Thank you for your lovely feedback! 💐
We're delighted to hear that you loved the quality of the flowers and that they made wonderful gifts. We're sorry that one of the flowers was damaged during transit. We appreciate you taking the time to let us know and hope to provide an even better experience next time.
Verified
Ich bin begeistert! Die Bestellung kam absolut pünktlich und genau wie geplant an. Es ist ein tolles Gefühl, wenn man sich bei einem Geschenk zu 100% auf den Anbieter verlassen kann. Die Qualität der Rosen ist hervorragend und das gesamte Paket (inklusive der Schokolade) kam sicher und wunderschön verpackt an. Vielen Dank für den zuverlässigen Service und das tolle Geschenkerlebnis. Gerne wieder!
Reply from blumenshop.com
Vielen Dank für dein ausführliches Feedback und die wunderschönen Fotos der Rosen 🌹 – darüber haben wir uns wirklich sehr gefreut! Es bedeutet uns viel zu hören, dass deine Bestellung absolut pünktlich und genau wie geplant angekommen ist. Gerade bei Geschenken ist Vertrauen besonders wichtig, umso schöner, dass du dich zu 100 % auf uns verlassen konntest.
Dein Lob zur hervorragenden Qualität der Rosen und zur liebevollen, sicheren Verpackung des gesamten Pakets – inklusive der Schokolade – wissen wir sehr zu schätzen. Genau solche Geschenkerlebnisse möchten wir schaffen: hochwertig, zuverlässig und mit viel Liebe zum Detail.
Vielen Dank für deine wertschätzenden Worte und dein Vertrauen. Wir freuen uns schon sehr darauf, dich jederzeit wieder begeistern zu dürfen.
Verified
The flowers were fresh and vibrant and absolutely beautiful ! Will be ordering again
Delivery etc all excellent
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that the flowers arrived fresh, vibrant, and beautiful, and that you were pleased with the delivery as well. It means a lot to us that you'll be ordering from us again. We look forward to helping you create many more special moments!
Verified
My daughter who lives in Berlin loved her bouquet. She sent me a photo of it.
It was easy to order in spite of me living in England . I will certainly buy from this company in the future as I have done in the past. Well done.
Reply from blumenshop.com
🌸 Thank you so much for your wonderful feedback! We’re delighted to hear your daughter loved the bouquet and that ordering from England was easy for you. It means a lot that you’ve trusted us before and plan to do so again!
Verified
Beautiful flowers!!
Excellent delivery, packaging, and the flowers were beautiful and fresh!!! My mother in Germany loved them!
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that the flowers arrived beautifully fresh, were well packaged, and that your mother in Germany loved them. Thank you for choosing us to help you brighten her day. Your kind words mean so much to our team!
Verified
Excellent service, flowers were in beautiful condition. 5 stars! My partner was so pleased. Thank you.
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that the flowers arrived in beautiful condition and that your partner was pleased with them. Thank you for choosing us to be part of such a special moment. We truly appreciate your kind words!
Verified
It was very easy to choose, to order and to pay and next day in the adress. So thank you very much
Reply from blumenshop.com
Thank you so much for your wonderful 5-star review! 💐
We're delighted to hear that choosing, ordering and paying was so easy and that the flowers arrived the very next day. Thank you for your kind feedback and for choosing us! 🌷
Verified
Nice beautiful quality the wife was happy with them thank you
Reply from blumenshop.com
Thank you for your lovely feedback! 💐 We’re so pleased that you were happy with the quality and, most importantly, that your wife loved the flowers. Thank you for choosing us!
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blumenshop.com
Colorful, fresh and uncomplicated - that's blumenshop.com. With our bouquets, we want to bring joy to every occasion. The seasonal cut flowers in our bouquets come directly from the grower and are bou...
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