Great customer service! At the time of my purchase, there was a problem with the paypal service and my payment could not get through even though I tried to pay twice. Lenka from customer service was very helpful, and evetually everything was sorted out. I received my order swiftly and the refund for an extra payment has been refunded in no time. This was my first purchase with freshables, and I am sure I will be ordering from them again in the future.