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Top positive review
Jan 8, 2024
Verified review
ordered 10ft cork handle fishing rods before Christmas and a few other bits. a small issue arose where the stock did not match the order. I was informed straight away and was asked would I like a refund or an alternative. I trusted the shop to pick out the relevant match for what i ordered as a replacement and the guys couldn't have been nicer. sometimes when in no rush for orders it is great to deal with genuine people who are there to help. i highly recommend this shop and i have never had issues with them i also find their deliveries to Ireland very fast and reasonably priced. kudos to stephanus for all the help
Fishing tackle arrived broken. The tip was sticking out of the box and was missing the last 15 cm. Contacted their sales team who asked me to contact their return department, filled out all the required forms online. NEVER heard back from them. Utterly dissapointed and will NEVER buy from then EVER again. I'm now buying from a company BASED in Ireland, not from the Netherlands. At least I'm now de
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Reviews for Fishdeal.ie
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Jan 1, 2024
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Very poor support and confusing website
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Answer by Fishdeal.ie
Jan 9, 2024
Hi,
We are sorry to hear about your experience in our website.
Could please point out what is that you find confusing in our website? We will then of course try to make more clear for the customers.
We would like to invite you to contact our customer service team for any type of support. If it about fishing, they can easily help you right away. For technical support, then they will pass it on to the correct department for further review.
Kind regards,
Team Fishdeal.
Nov 13, 2023
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Umbrella damaged tear on one side of
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Sep 8, 2023
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Unbelievable customer service
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Sep 9, 2023
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Charges for return
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Jan 15, 2024
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Delivery time
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Dec 27, 2023
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Answer by Fishdeal.ie
Jan 9, 2024
Hi,
We are sorry to hear you have had a bad experience with us.
We have noticed that you given us a low score. We would like to know the reason of this so that we can work on improving for the future.
Kind regards,
Team Fishdeal
Dec 18, 2023
Verified review
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Answer by Fishdeal.ie
Jan 9, 2024
Hi,
We are sorry to hear you have had a bad experience with us.
We have noticed that you given us a low score. We would like to know the reason of this so that we can work on improving for the future.
Kind regards,
Team Fishdeal
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