carhartt.com/eu

Reviews:

Thanks for taking the time to leave us a review. We're sorry your order had not been dispatched yet. The order has been shipped as of yetserday and should arrive within a few working days. I will send the tracking information to the email address that is linked to the order. Our sincerest apologies for the delay. We appreciate your patience as we continue working towards meeting your expectations. Regards, Julian Engelsman Senior D2C Associate Carhartt Europe

Thank you for taking the time to share your feedback with us. We genuinely appreciate your perspective and understand your frustration regarding the discrepancy in the delivery charge. We apologize for any confusion caused by the additional cost, and we're committed to addressing your concerns. We strive to provide transparent and fair pricing to our customers, and we acknowledge that the delivery charge of 8 euros may have been an unexpected expense. We're currently reviewing our pricing structure and delivery fees to ensure that such discrepancies are minimized in the future. Regards, Carhartt Europe

Thank you for bringing this to our attention. We sincerely apologize for the delay in receiving your order; we are working hard to deliver orders as soon as possible. Here at Carhartt, we take pride in providing the best customer service and we understand how valuable your time is. Rest assured that we will do our best to get your order delivered quickly and with the utmost care. Please make sure to contact our customer service at customercare@carhartt.com so we can investigate your case and find the best outcome. Regards, Carhartt Europe

Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you've experienced regarding the changes in shipping costs and the delayed delivery times. We understand that fluctuations in shipping prices can be frustrating, and we want to assure you that we are constantly evaluating our shipping policies to provide the best possible service to our customers. Your concerns have been noted, and we will certainly take them into consideration as we strive to improve our processes. Regarding the slow delivery times, we apologize for any inconvenience this may have caused. We are actively working to optimize our logistics and fulfillment processes to enhance the overall speed of our deliveries. Your feedback serves as a valuable insight into areas where we can make improvements, and we appreciate your patience as we address these challenges. If there's anything specific you'd like us to look into or if you have additional details about your experience, please feel free to reach out to our customer support team at customercare@carhartt.com. We value your input and are committed to making the necessary adjustments to ensure a more positive experience for our customers. Regards, Carhartt Europe

Dear Sir/Madam, We sincerely apologize for the inconvenience caused by the incorrect delivery of your Track&Trace order. According to the tracking information, your package was expected to arrive on the 19th of July. The Track&Trace details have been sent to the email address associated with order number 1078989729280. Kindly consider checking with your neighbors to see if the parcel was mistakenly delivered to their address. If not, please inform me immediately at jengelsman@carhartt.com. Your prompt response would be greatly appreciated. Best regards, Julian Engelsman Senior D2C Associate Carhartt Europe

Thank you for bringing this to our attention. At Carhartt, we always strive to provide our customers with a positive shopping experience and are sorry to hear that was not the case in your situation. We have a dedicated customer service team that is available 24/7 to help you with any issues or concerns you may have. We hope you can give us another chance to prove ourselves and experience the quality service that Carhartt offers. Please contact our customer service at customercare@carhartt.com Regards, Carhartt Europe

Thank you for taking the time to provide us with your valuable feedback. We value your opinion and appreciate that you brought this issue to our attention. At Carhartt, we prioritize customer service and satisfaction above all else. We are continuously working on improving our shipping services and information so that our customers have the best possible experience and this is currently being investigated internally by our IT team. Thanks again for your review. Regards, Carhartt Europe

Thank you for taking the time to leave us a review. We appreciate your feedback and understand your concerns about our shipping costs. We strive to continually improve our processes and offerings, which may include adjustments in cost from time to time. We are sorry for the inconvenience of this and we hope for your understanding! Regards, Carhartt Europe

Dear Ms Nehili, our apologies that you did not receive our automated response via email, this should always happen so we sincerely apologize for this issue. Unfortunately the item that you purchased turned out to be out of stock, this was a processing mistake and should not happen. Once again our sincerest apologies for this issue, we are currently working on a fix for this problem. Regards, Carhartt Europa