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Nov 7, 2022
Verified review
Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
I have got very, very big problems with the ups transportation this and the last 4-5 time. They don't try to deliver to the door despite sending out a sms were you can chose to your home or a pick up point long, long away. Than when I order another delivery its just quit and nothing happens.
Everything was good always. Just 2 times we have a problem, once it was a broken bottle and the other time a missing bottle. But we were able to resolve immediately. Perhaps with the missing bottle, the conversation with customer service was a little more intense, but finally they recognized the mistake.
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Nov 28, 2022
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Very good assortment. Easy to find and order the wine you are looking for.
Uncomplicated payment.
Good solid packaging.
UPS, on the other hand not so good.
Makes me anxious and uncertain: Far too many messages and with uncertain information, just for one order. They should be much more simple and strict.
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Dec 9, 2022
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Bra hemsida där man lätt kan filtrera fram de viner man är intresserad av. Framgår även klart i beställningsformuläret när vinerna kan levereras. Bra priser på vinerna och rimlig kostnad för leveransen. Snabb leverans till dörren en dag före beräknad leveransdag!
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Mar 3, 2023
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Packing for delivery
Overall experience is pleasant, smooth, responsive and efficient.
The minor improvement would be to fill up the spacing between the bottle top and the packing with bubble wraps or packing paper to avoid unnecessary movement of the bottle.
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Nov 5, 2022
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I am very satisfied with the delivery, service and of course the product.
I will definitely shop in this store in the future.
I had concerns about the shipment, but everything turned out to be perfect.
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Nov 14, 2022
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Difficult to say how the service and selection could be improved. I find your French, Italian and Portuguese wines are rather more expensive than those from Germany and Spain but that is a minor issue
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Mar 30, 2023
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Fast reliable service. Excellent customer service. Had some troubles before purchasing with two wines not available and they contact me to suggest me a replacement. Happy with them! Will buy again
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Oct 11, 2022
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Gourmet Hunters is in my opinion the best online merchant for Spanish wine. Customer service is always great, shipping works, and if there is trouble they sort it out. Strongly recommend them!
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May 3, 2023
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Special mention to the attention received by the staff. They helped me to select Albariños from the best producers. The delivery was fast and economical in reinforced boxes. Thanks again!
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Oct 24, 2022
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Great experience. UPS damaged/lost part of the shipment; Alba from Gourmet Hunters immediately arranged replacement bottles to be sent to me and I received them within a couple of days.
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Jan 26, 2023
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If you are a fan of Spanish wine (and other) this is the best shop. Absolutely no problem in shopping on the web site. And the wine arrived perfectly packed one week later in Denmark.
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Dec 30, 2022
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As always big fan of this shop. Last order had troubles for delivery and after getting in touch with their team a second free order came to me. Fast, realalible and serious shop
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