tattahome.com/enReviews:
87 reviews in the last 12 months934 total reviews
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Top positive review
Nov 30, 2023
Verified review
Another completely smooth large transaction with Tattahome. I love that you have my favorite brand in sizes and colors that are not available in the US at nice price points. I also love that all of my fragile items, through many large (multi thousand dollar) orders have always arrived in perfect condition. This time I had a few questions and Antonio did a marvelous job of communicating with me and actually being available at ANY Hour. He was unbelievable! So far, I have no improvement suggestions. I'm completely satisfied with Tattahome.
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Top negative review
Jun 21, 2023
Verified review
I placed an order early January ( 8/1/23 ) and still today ( 21/6/23 ) I haven't received neither the products ordered nor a refund. Nobody bothered to contact me about the delay of my order unless I enquired. I requested a refund almost 2 months ago and still haven't received. The company hasn't even given me any proof of the refund and is claiming that the refund has is being processed. Ofcourde none is willing to compensate me in any way for this unbelievable delay and very poor customer service...
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Reviews for tattahome.com/en
Aug 29, 2023
Verified review
Lack of transparency regarding added import and VAT fees+ dusty item upon delivery.
Item arrived very dusty.
Hidden fees/ lack of transparency/ information being given regarding import and duty taxes + VAT upon purchase. (£200 added cost upon delivery on top of initial price, and this information wasn't given at the time of purchase on Tattahone's website).
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Oct 2, 2023
Verified review
Extra fees!
Paid for the product and delivery fee and was happy with the quality and relatively quick shipping. However, had to pay an additional import tax before they would deliver to me. Frustrating to know there are more fees after the purchase.
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Answer by tattahome.com/en
Oct 3, 2023
Good morning Kavita, it is clearly explained in Terms ad Conditions that you sign BEFORE (not after) proceeding with the order, that custom duties have to be paid by the Customer. It is not something we hide, all is clear on our website.
Regards
Jul 30, 2023
Verified review
8 months for Ginori products delivered and muy orders are incomplete and with wrong items.
I am really upset!
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Answer by tattahome.com/en
Jul 31, 2023
Good afternoon Paula, your order is incomplete cause the manufacturer has delays in production. You have been warning about the delay and accepted to wait. We have asked you to send us the pictures of the wrong products you have received, but you didn't answer. If you don't show us the problem, we can't help you
Jul 3, 2023
Verified review
Total scamers, they have not refulgente me and had to open a case with PayPal
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Answer by tattahome.com/en
Jul 4, 2023
Good afternoon Luis, you have requested a refund on mid June. As for our Terms and Conditions, refund is processed within 14 working days. There was no need to open claims or leave bad reviews, falsely accusing our Company of scam. You only had to read Terms and Conditions and wait for the correct date. As you can see from your Paypal account, the refund has been processed under the established terms. Regards
Oct 16, 2023
Verified review
Solid product but it took three months for delivery.
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Aug 14, 2023
Verified review
Slow delivery, wouldn’t recommend
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Answer by tattahome.com/en
Aug 18, 2023
Dear customer, you placed your order on 4th August, we delivered it on 11th August, is this slow service?
our website is tattahome not amazon
best regards
Oct 2, 2023
Verified review
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