Lovevery Europe
Reviews:

380 reviews in the last 12 months876 total reviews  

4.76
Excellent

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Top positive review

Jul 3, 2023
 Verified review
The package was "missplaced" by the delivery company but Customer Service at Lovevery was very helpful and arranged it so I received my package in less than 48h. The product arrived in perfect conditions and we are already ussing it with my 3 months old baby. I bought the play mat and the Sensory Strands accesory which I am not using at the moment, I think it is too soon for my baby, he is not able to reach but I hope I use it soon.

Top negative review

Dec 4, 2023
 Verified review
Would be better if the web site was automatically in english and not spanish language. The delivery service was not good, would prefer the option to choose a delivery service company because if I must pay an extra 10€ for delivery I except it to be good (at least to call me before delivery and not just drop by and wake my baby with the doorbell everyime). The products are good but a bit overpriced in my opinion.
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Reviews for Lovevery Europe

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Dec 16, 2023
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Dec 15, 2023
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Dec 14, 2023
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Dec 13, 2023
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Dec 11, 2023
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Dec 10, 2023
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Dec 9, 2023
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Dec 8, 2023
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Dec 8, 2023
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Dec 6, 2023
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Dec 1, 2023
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Dec 4, 2023
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Site language, delivery, price

Would be better if the web site was automatically in english and not spanish language. The delivery service was not good, would prefer the option to choose a delivery service company because if I must pay an extra 10€ for delivery I except it to be good (at least to call me before delivery and not just drop by and wake my baby with the doorbell everyime). The products are good but a bit overpriced in my opinion.
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Dec 12, 2023
 Verified review
Never got the shipment. Wrote 2 different emails to the support Team that Paypal took the old address the moment I paid (right away on Sunday, got replies on Monday or Tue night and, in fact, it was shipped later) but got 2 separate emails saying that shipments can not be changed or stopped. Not sure what to do to get my Wood Block set to the right address (preffered) or get money back, at l3ast. Thanks
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Dec 15, 2023
 Verified review
I haven’t yet received the order and the customer service is slow
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Jul 3, 2023
 Verified review

Great Customer Service and product

The package was "missplaced" by the delivery company but Customer Service at Lovevery was very helpful and arranged it so I received my package in less than 48h. The product arrived in perfect conditions and we are already ussing it with my 3 months old baby. I bought the play mat and the Sensory Strands accesory which I am not using at the moment, I think it is too soon for my baby, he is not able to reach but I hope I use it soon.
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Sep 16, 2023
 Verified review

LOVE the books and toys, but we would appreciate cheaper alternatives

I (and my two daughters) absolutely LOVE the books and the play kits! The quality and durability of the toys, the way kids explore and adore them, the way they learn, the themes of the books, how the books help them go through key milestones, etc. Unfortunately, they are quite expensive, so I probably can't afford the subscription any more... I suggest that they offer other cheaper alternatives: subscription to only book bundles, a "reduced-play-kit" subscription (with boxes with fewer items), etc.
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May 12, 2023
 Verified review
Such a great company - I love their mission, vision, the way the've created a seamless digital experience and, most of it, I love the products! I've gotten the 5-6 months subscription box and the play shelf for my baby and can't wait for the next boxes. The quality of the playthings is excellent and I was surprised to see so much useful information on the guides (not just about the toys, but about baby's development in general). I don't think I'll need to get any other toys apart from the ones we're getting from Lovevery. Highly recommend!
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Aug 2, 2023
 Verified review

I would give ten stars if I could!!!

I would give ten stars if I could! The quality of the toys is outstanding as well as the details that come with each box! My son loves every toy, they keep him engaged and have definitely aided the development of my 4 month old! I relish in the fact that I know each kit help him to grow at each stage! Thank you for developing such wonderful toys and kits to make parenting that little bit easier and more enjoyable!
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Oct 19, 2023
 Verified review

Great product. Customer service could be improved.

👍 Top Quality: Excellent quality of the toys and very good tips on how to use the to interact with your baby. 👎 Slow Delivery: Delivery was on the slow side (around 5 working days). 👎 Slow Support: It took the agent at least 48 hours to answer each one of my messages. I had to follow up in more than one occasion. On the upside, the responses were useful as they helped to resolve the issue.
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