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r2-bike.com
Reviews:

1,300 reviews in the last 12 months6,027 total reviews  

4.87
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: Oct 8, 2019
The Trustmark indicates trustworthy online retailers.
r2-bike.com fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to €2,500. Find out how this secures your transaction.

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Top positive review

Feb 26, 2023
 Verified review
I made a mistake in my order and emailed a correction and it was fixed without fuss which was awesome. It would be good to get a delivery provider that gave a more in depth international tracking like you get with fed ex.

Top negative review

Aug 18, 2023
 Verified review
I placed an order but immediately cancelled it following the r2-bike.com instructions for claims and cancellations. Regardless, the order was sent anyway, I did not pick up the parcel and now after almost 3 weeks my money are not returned yet. Furthermore the personnel is rude and disrespectful, blaming me for the fact I follow the instructions given by the website!!! I still have not received my funds and frankly I doubt I will, but I will report this merchant to my bank, I hope this will help their “business” reputation.
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