Beautiful breeches, easy purchase. The only reason I gave 4 stars instead of 5 is because it wasn’t clear that I was buying knee grip instead of full grip. My fault for not re-reading the fine print. Too expensive to return from the US, plus the full grip version appears to be sold out. Still, beautiful breeches.
Provide better packaging for orders,
Provide different shipping companies,
Provide better customer services when a complaint is raised.
My worst experience was when i complaind about loosing the hoof supplement due to poor packaging, i reviewed an answer of would 10 discount for future orders be enough!
I had to actually ask for a refund, and i wasnt even refunded the amount with the tax i paid and the shipping expense.
There are some complaints that shout be addressed differently, a customer shouldnt feel the need to ask because that translate as the company doesnt care.
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Reviews for Fundis Equestrian
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Verified review
22 days ago
Fundis is excellent with customer communications. I always knew what was happening with my order is there were manufacture delays.
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21 days ago
Good communication from customer service team since items on back order. And good email notifications.
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18 days ago
You cannot find better prices anywhere and I get it extremely quickly. I love this site
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1 month ago
Great product. Amazing price. Fast shy.
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1 month ago
Great price & quick delivery
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1 month ago
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1 month ago
Fast delivery, great choice of items, knowledgeable customer service that responds rapidly, excellent all around. Most important is the depth of knowledge !
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1 month ago
Fast shipping for how far they traveled! Ordering was easy, and I love my new boots and pants!
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1 month ago
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1 month ago
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1 month ago
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1 month ago
Takes so long to deliver any order .
No consideration for the request to pay for express either
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Answer by Fundis Equestrian
Yesterday
Dear customer,
because of our large assortment it is not possible for us to have every article in stock. We have to reorder non-stock items from the manufacturer, which unfortunately still leads to delays.
In addition, the delivery to foreign countries also takes a little longer, here we are trying to improve the process so that our customers get their goods as soon as possible. Please contact our service team.
Best regards,
Your team by FUNDIS Reitsport
Verified review
3 months ago
Beautiful breeches, easy purchase. The only reason I gave 4 stars instead of 5 is because it wasn’t clear that I was buying knee grip instead of full grip. My fault for not re-reading the fine print. Too expensive to return from the US, plus the full grip version appears to be sold out. Still, beautiful breeches.
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Verified review
3 months ago
Great collection, excellent shipping and service. Regularly there are amazing offers such as a free kentucky fly mask! For me Fundis is the best shop .
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3 months ago
Fast shipping! I had to return a few things and was surprised at how much it cost…..waiting for my refunds now!
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3 months ago
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3 months ago
Delay delay delay .
Plus no option to opt for express service .
Only standard is allowed this is not convient and not practical
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Answer by Fundis Equestrian
3 months ago
Dear Customer,
because of our large selection, it is not possible for us to have every item in stock. We have to reorder non-stock items from the manufacturer. Because of the continuing situations, there are often delays. We communicate these directly to our customers. We work daily to offer our customers the best possible service.
Best regards,
Team FUNDIS Equestrian
Verified review
4 months ago
👍😊
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Verified review
6 months ago
Fast and easy
Great experience. I received what I needed at the best price and faster than I expected. Thanks.
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